Laguna Reef Huts

This hotel has a lot of potential, however it has a serious rat problem. I booked for four nights, on the first night that I arrived I went to put my bag on the shelf inside the room and a rat jumped off of the shelf onto my shirt. I called the staff and they could see that I was very shaken. They told me that they sometimes get rat because either side of the hotel is open land. The huts are also completely open at the top, so anything can crawl in. There is also massive gaps under the front and bathroom door. My bathroom door also didn’t lock and the staff told me ‘it’s all good, not many people come here’. The staff moved me to another room. On the second night in the second room, I woke at 4am to rustling and turned the light on to see a rat climbing out of the rubbish bin in my room. I messaged the owner straight away, packed my bags and sat next to the pool until 6:30am when the staff arrived. I asked for a refund as there is obviously a rat problem, and the staff at the hotel told me again that they get rats because there is open land either side of the hotel. I had to message the manager to ask for a refund. The manager, Sita asked me if I had a photo or a video of the rat. I told them that my first reaction was to get away from the rat, not to take a picture. So they refused a refund, even though I won’t be staying there for the next two nights and I have to pay for another hotel now. Unfortunate because it is in a great location but has a huge rat problem. There was also a peep hole cut in the timber looking straight at the bed.. Make of that what you will

Wonderful few days sitting on the verandah of the hut with amazing views over the ocean and seaweed farm - surrounded by gorgeous tropical garden and plenty of birds. The staff were wonderful and generous. They organised our transport. We also enjoyed the infinity pool. The location was convenient - a short walk to small shops, restaurants, spa etc. What a peaceful place to holiday? We'd love to go back there.....

Awesome stay, lovely hut. Wonderfully friendly staff. Don't be put off by the road that you go along to get the. It is worth the bumpy road. The view over the seaweed farm is amazing. A couple to nice restaurants nearby such as Mama Mia. Very enjoyable stay

Nice wood huts in a beautifully decorated green and flowered garden with a lovely swiming pool which has a gorgous view over the seaweeds farming lagoon. The huts are equiped with an open air bathroom, however watch out for the shower water as it finishes unexpectedly. The accomodation is a famkly business and they are very friendly and helpful getting you around and offering fresh juices and meals.

We expended 2 nights there, was a very nice, clean, peaceful place with great location. All staff was so kind and friendly, excellent balines massage and delicious breakfast. They offer multiples tours to Nusa Penida, the stingray tour was incredible!!!

We hebben drie fantastische dagen hier beleefd. Heel mooie hutjes, leuke buitenbadkamers en bovenal een heel vriendelijke familie die altijd klaar staat voor ons. Mooi zwembad en een fantastisch panorama tijdens het ontbijt. Aanrader!