Grand Zuri Kuta Bali

Outstanding hotel with service second to none.  Mira on reception was exceptional.  She delivered outstanding service with a ready smile.  Room was spacious with a chair and a luggage rack bench/seating area.  During 4 nights stay, we are asked twice if everything was satisfactory.  Staff were extremely friendly and polite. However, egg station guy was painfully slow, surly and misogynistic.  “I will bring your fried egg to your table”.  5 minutes later, he was serving other men (not previously in the queue) and then asked what I wanted.  Not impressed as previous guests had complained about him. Indian dishes were atrocious. Given the huge restaurant, it seemed a waste that they were unable to benefit from a captive audience as there were few restaurants in the surrounding area.  We were the only guests in the restaurant on our first night.  Other Indian guests agreed with my comments.  I gave them numerous suggestions to maximise their potentials.  Given management had ignored complaints about the lethargic guy, I think it is unlikely that they may not take onboard my comments.

Staff members are very friendly and helpful Quick response to all requests Buffet breakfast can be improved

Best halal food breakfast, clean and comfy just exterior was not like 4 star hotel.

Overall experience was good, except for noise level is a bit loud between rooms. I was staying on level 2, can hear music from the restaurant. Request Hotel morning music to change to more smoothing music. There are a few eating places nearby. Next to hotel, there is a nice place Harum Bali shop, a great place for shopping for cakes, Kueh Lipids and a large variety of tidbits and snacks.

I recently had the pleasure of staying at Grand Zuri Kuta Bali, and I can confidently say it exceeded my expectations in every way. From the moment I arrived, the hospitality was outstanding. The staff greeted me with warm smiles and were very attentive throughout my entire stay. The hotel itself is beautiful, with a modern design and a peaceful atmosphere. My room was spacious, well-appointed, and immaculately clean. The bed was incredibly comfortable, ensuring a restful night's sleep. I particularly enjoyed the modern amenities, including the large flat-screen TV, mini-fridge, and high-speed internet. The pool area was a highlight of my stay. It was a perfect place to relax and unwind after a day of exploring Kuta. The pool bar offered refreshing drinks, and the staff were always available to cater to any request. Additionally, the breakfast buffet was delicious, with a wide range of local and international options to start the day. The location of the hotel is ideal—just a short walk from Kuta Beach, and surrounded by shops, restaurants, and entertainment options. It's perfect for those looking to experience the vibrant atmosphere of Kuta while enjoying a more relaxed, peaceful retreat. Overall, my experience at Grand Zuri Kuta Bali was fantastic, and I would highly recommend it to anyone visiting Bali. The combination of great service, comfortable accommodations, and prime location made it a memorable stay. I’ll definitely be returning on my next trip to Bali!

The locationis near Kuta central park & sunset road