Harry@Singh
10 mars 2024
Certainly! Here's an improved version of your feedback:
Dear [Hotel Name] Team,
I wanted to take a moment to express my gratitude for the exceptional experience my family and I had during our recent stay at your hotel. From the moment we arrived, we were impressed by the warm welcome and professionalism of your staff.
The room was immaculate and beautifully appointed, providing us with a comfortable and relaxing environment throughout our stay. The attention to detail, from the quality of the amenities to the cleanliness of the facilities, was truly remarkable.
While the overall stay was pleasant, there were a few areas that could be improved. The dining experience was satisfactory, but we felt that the service could have been more attentive. For example, when I ordered pizza through WhatsApp, I received a response the next day, which was disappointing. Additionally, there was an incident where I returned to my room after a day out to find it had been left open. Thankfully, nothing was missing, but it was concerning. When I raised this with the reception, I was informed that a technician had entered to check the air conditioning.
Despite these issues, we still enjoyed our stay at your hotel. The comfortable room, beautiful surroundings, and overall ambiance made our visit enjoyable. We appreciate the efforts of your staff and hope that our feedback can help improve the experience for future guests.
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