Peninsula Bay Resort recensioner

Like many others I was approached in Kuta by a pleasant young man- usual story - scratch card prizes to claim- and yes one was t shirts and one was first prize- what a surprise! Oh dear , have to go to his office to claim it and of course he was delighted because he would get cash bonus. Had nothing better to do so followed him - much further than he said, but he was chatty and I’m on holiday. Thank goodness office was air conditioned! Surprise, surprise you have to go to actual resort to claim first prize- thats when I clocked this was a timeshare promotion. As a solo female there was no way I was getting into a taxi to an unknown resort and made that quite clear to the gentleman and his ‘manager’ and walked away. The one consolation was that, being Balinese they were gracious in their acceptance of my refusal to participate ( unlike the European timeshare scouts who could be very unpleasant when you refused). That is why I have given 2 stars not 1! Tourists beware. If you want to spend your precious holiday time doing this - fine, but just be aware

Overall Experience I had a very enjoyable stay at this hotel after trying a few other options. That said, the hotel operates as a membership club, and you are approached by a marketing company. Unfortunately, their approach can come across as a "scam", relying on a "poor me" and secretive narrative. While I understand that marketing strategies are part of the business, I do believe there must be a more genuine, transparent way to handle this. Thankfully, once I arrived and started interacting with the sales team, the staff and other members, the hotel quickly felt like a second home, and the overall experience turned out to be very positive. I also want to commend the hotel for their exceptional landscaping efforts. The team goes above and beyond to maintain and clean countless pools, as well as tackling the challenging task of clearing the reflux debris from the mangrove reserve and the surrounding ocean. It’s clear that they take environmental stewardship seriously, and their commitment to preserving the natural beauty of the area is truly impressive. Design and Aesthetic: As an interior designer with a background in tour operations, I’ve encountered a wide variety of hotel designs, and I have mixed feelings about this one. The furniture and artwork feel somewhat dated, reminiscent of the 90s, sitting awkwardly between modern and traditional styles. While the overall ambiance aligns with a 4-star property, there’s clear potential for a 5-star upgrade with some thoughtful design updates. That being said, the space still has a unique charm and provides a relaxing atmosphere. Additionally, having access to the Peninsula Beach Hotel (the sister property) is definitely a nice perk, offering more options for guests to enjoy. Cleanliness and Staff: The hotel’s cleanliness is outstanding, and I was thoroughly impressed by the staff. They were attentive and went above and beyond to ensure that my stay was as comfortable as possible. Their level of service and attention to detail ( with daily motivation quotes left behind) truly enhanced the experience. Suggestions for Improvement: While the hotel offers a lot of positives, there are areas for improvement that could really help elevate the overall experience. Updating the furniture and incorporating more modern, local design elements would bring a fresh vibe to the space. I recommend working with a local designer, such as those at Ramayana Hotel, to introduce a more cohesive design. The hotel doesn’t need to embellish every wall, but focusing on what truly matters—creating focal points and a unified color scheme—could significantly improve the aesthetic without stretching the budget. Small, strategic changes can go a long way in creating a more modern and inviting atmosphere.

This place is amazing!! And the convenience to spend time in two different resorts close to each other but in different beaches is hilarious..! The restaurants of both resorts are good and some of the best prices compared with other restaurants in the area. Weekly entertainment is great fun too!!

Was horrified at the state of the luxury 1 bedroom apartment. Was told when I signed up to timeshare- it’s self Contained apartment - yet the kitchen is missing most cooking items, no toaster. And basic things like spatula, knives, toaster, strainer not supplied in the room. The wooden cooking spoon was covered in mould, the entire apartment smelt like mould. When I asked it be cleaned- all that was done was floors broomed, and shower wiped down (without only a cloth- no disinfectant or spray). The toilets were never cleaned. Any trails in the bathroom. Bath tub had mould around it. Paint peeling. The air con in the bedroom rattled so loudly it was impossible to sleep. The same air con remote didn’t work so it was stuck on 16 degrees and Couldn’t be changed or turned off. The couch and carpet in lounge room smelt and had stains all over- obviously never been cleaned. Somebodies rice was caked in between couch cushions. Was told we would have Disney, Netflix and prime on tv however you need to sign up for them to access. The bath towels and pool towels stick and had stains on them. When I asked to have fresh was told it would cost $. Every complaint raised was rarely addressed. This is the worst “exclusive” 5 star hotel I’ve ever stayed in. Would never recommend

Please don’t take the yellow ticket, they targeted us on the side of the road and said to follow them to the resort. They wanted a lot of information (as in stuff they can steal your details), I didn’t want to show a copy of my licence and they didn’t like that. It screamed scam!!! As all things that are too good to be true!! Golden ticket, free iPad etc

So i had many times come there and in one moment i was enjoyed my time with my wife for celebrate our anniversary and once time there some concern with the bellboy staff who didn't care and initiative for carry our luggage some guest at that time carrying theirs own. but as greater and staff they certainty should to assist us they weren't totally reflect as genuine hospitality but for entire stay trought another servive i feelt peninsula good place for having peace and quiete inside hustle of urban life

What can I say? One of the most stunning venues in Bali. Very quiet and has a real country feel about it. There is definitely enough swimming pools to meet your needs and the rooms are spacious and well set out a great holiday place. Looking forward to returning again in 2025.

Please see previous review - similar experience. They stop you in the street, offer some scratch tickets, prizes, etc. No clarity in the offer and they keep saying that they get bonuses if you accept and that is how they can support their families, etc. Not clear what you can get in the end, they mentioned a voucher but I refused. Bottom line, you waste vacation time - looks like they desperately need tourists.

SCAM - STREET SCAM We were approached by a man named Pauluy, who attempted to hand us some lotto cards. Even after we declined, he insisted and mentioned that his family relies on the money he makes from selling these cards and begged us to open them. He gave us the cards and informed us that my husband had won two free shirts and I had won the grand prize of either $1000 AUD, a luxury vacation, or an iPad mini. However, to receive the prize, we had to go to a new hotel and take a tour of it. He added that his employer wants to promote it in Australia and have more Australian visitors. He was insistent that we get into a cab as he kept saying he would get 50 Australian dollars that would help him support his family, and if we dont go, he won't get paid. We declined, and he kept pushing and trying to hug as and be buddy buddy with us, but both my husband and I felt that it was a scam. After all, who gives away $1000 so easily? He also asked for our names and place of stay so that he could send a car to pick us up tomorrow when we could arrange for someone to look after our kids and that we wouod only be at the hotel for 6 hours. We said no again, and that we had already planned our days. Fortunately, our daughter started crying just then, giving us a chance to leave. We were approached six times during our trip by people offering these cards, so be wary of such scams.

On street sales person with a bogus promotion stopped me on the street wanted me to go into a cab as a lucky winner. DO NOT TELL THEM ANYTHING AND LEAVE. They are very compelling and have a stck of glossy brochures - its a mess and dont get involved

Read all the other reviews about their scam to get you to buy timeshare with them to get the idea of the lengths they will go to get you in. We fell for the street guy’s act that we were helping them earn money. We never believed the prize story. So lucky for us the sellers had gone home for the day. They asked us to come back next morning they would send a driver. We said no we can arrange that ourselves as we suspected a scam and didn’t want to go back. Next morning they sent a driver anyway, we asked the front desk to send them away. So no shame at all blatant scammers who won’t let go. Beware these guys there is no prize and they just want your money.

Don’t believe to the scammers on the street, don’t be a fool you are not winning a free luxury trip They put on a show and want you to sit in their taxi for free straight away. One ticket will say 2 free t shirts the other one is FIRST PRICE 🤣🤣🤣🤣 just a JOKE

First stay here after becoming members last August. Our 1 bedroom apartment is spacious and well equipped with great views over the bay. Staff are friendly and helpful. Breakfast is great and restaurant for lunch and dinner are good. Organised evening events are well done. A shuttle goes between the resort and Peninsula beach hotel. Lovely pools 4 altogether set in delightful gardens.

Peninsula Bay Resort BEWARE: TIMESHARE SALES PITCH The Peninsula Bay Resort have persistence and sometimes aggressive sales people who parade up and down Jalan Pratama street on motorcycles selling time shares for the Bay Resort. They initially approach you while you are walking down the street and offer free raffle tickets. Their initial conversation is that they are not selling anything and there is no sales involved. Unsurprisingly you will always “win” and they become extremely excited for you, jumping around and shaking your hands multiple times, and inform you they need to take you to the resort to claim your prize and free lunch will be provided . If you decline, they humbly say that they will get 50 dollars if you go and that this means a lot to their family and that Covid has been hard times for them. They are very persistent in trying to get you to the resort. If you refuse further they push hard on the 50 dollar prize for them. I chose not to go and said goodbye. I know they are just doing their job, which is OK. But they are misrepresenting and not explaining the real facts. See other reviews of people who have gone to the resort to claim their “prize”. It is not good. It is such a shame because Balinese people are lovely, friendly and nice. The Peninsula Bay Resort salespeople are letting Bali down. Some notes; - [ ] The salespeople are constantly approaching tourists, mainly Aussies and Brits. I even had one approach me and during the conversation he said that is boss came from my city - [ ] They don’t appear to operate after lunchtime - [ ] Their sales skill and initial engagement is slick. Maybe they should consider working in other sales industries other than timeshare - [ ] They always ask which hotel you are staying in, I guess so that they don’ pitch to Peninsula guests - [ ] It’s a numbers game, so you are always being approach and this gets frustrating when you are walking down the street. This on street sales pitch is an exception and not really representative of the nice Balinese people. Shame that the Peninsular Bay Resort are using these sales people and their 1980s sales techniques. Spoils the Bali vibe.