Portia G Wyngard-Solomons
23 juli 2024
This was the worst experience I’ve had in my life!!! The hotel is located in a place which is isolated, when in the taxi I was afraid as it is in a narrow street which was dark as I arrived at 3am. On arrival there we two men sleeping in the reception area which was dirty. The Hotel is dilapidated, the paint was terrible of the building, the weeds were growing over the balcony, the bedding was dirty, the room was dirty, the bathroom was dirty it had never been cleaned in months, the floor was wet. There was no soap, or even toilet paper available, there was mould and soap scum on the walls, the bathroom had mosquitoes as it was damp and wet, the toilet had not been cleaned the basin was disgusting as it had never been washed, the passage going to the rooms was dirty it was not ever swept. When I requested them to clean the shower area and bathroom they just sprayed water I complained but nothing was done. There is no dinning hall so the breakfast was brought to the room, I was packing my things and when I turned around the food was full of ants. I was forced to stay in a dirty place as I did not know what the hotel would be like and had to stay till I could get a new hotel in the morning. How can anyone want to stay is a place which is not for for any human, these establishments should not be allowed to advertise on the Trip platform and call themselves a hotel when they are not even a one star. I would never want anyone to live in such conditions, they have a no refund and cancellation policy. They Dup people, this hotel must be removed from Trip as it gives your organization a bad name
Översätt