Karang-Mas, Sejahtera Jl. Jepun No.81, Jimbaran, Badung Regency, Bali, Province of Bali, 80364, IndonesiaVisa hotellinformation
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Gästrecensioner
4.2/5
Mycket bra
42 recension
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Verifierade recensioner
Läge och interiör4.0
Bekvämligheter4.2
Service4.3
Renlighet4.5
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Alla recensioner(42)
Positiva recensioner(41)
Recensioner med foton/video(12)
Utmärkt vistelse!(10)
Vänlig ägare(9)
Utmärkta rum(6)
Negativa recensioner(1)
AnyaW
Löv-Deluxe King Size-sängrum
Bodde på nov. 2024
Par
4 recension
4.5/5
Utmärkt
Publicerades 18 nov. 2024
Fabulous! The room is clean, the staff are super friendly and helpful. Breakfast has both local food and western options.
Housekeeping made a super cute doggie towel every day when they clean my room.
The pool is small but lovely. Special highlights to the rooftop Cilantro Bar&lounge on 4th Fl. Beautiful spot during sunset. On Fridays they have free yoga session there at the rooftop. It was great. On Saturday night they have “serenade dining”, a singer with acoustic playing English songs, awesome! We loved the dining with that added entertainment! The food was delicious as well.
Overall very pleased with our stay at The Leaf Jimbaran ❤️❤️❤️
Översätt
6/12
Svar från boendet: Dear Anya,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at The Leaf Jimbaran. It's great to know that you found your room clean and our staff friendly and helpful. We're glad you appreciated the variety of breakfast options and the cute doggie towels from housekeeping!We're also delighted that you enjoyed the rooftop Cilantro Bar & Lounge, especially during sunset, and that you took part in our free yoga sessions and serenade dining on Saturday night. It sounds like you had a fantastic time!Your feedback means a lot to us, and we hope to welcome you back for another memorable stay soon!Warm Regards,Synthia (Ms)E-commerce Executive
Anonym användare
Spearmint Ett sovrum Tvilling Villa Med Privat Pool
Bodde på nov. 2024
Familj
2 recension
3.0/5
Publicerades 25 nov. 2024
First of all You Need transport to get around or you are remotely stuck there. No taxi service. Everything is pretty expensive. It's OK but not the best for 5 stars. Did not get help with baggage early checkout to reception and They knew I had a broken wrist So had to carry my own luggage to leave. I called them the night before to arrange. Got bali belly at resort on last day by eating the food.
Översätt
Svar från boendet: Dear Guest,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you for sharing your feedback with us. We appreciate your comments and are sorry to hear that your experience did not meet your expectations.We want to clarify that we do provide a shuttle service to Jimbaran Beach and other nearby areas. Additionally, our reception team is always happy to assist guests in calling a taxi or arranging for an online taxi service if needed.We apologize for the inconvenience you faced with your luggage during your early checkout, especially considering your situation. Your comfort and satisfaction are important to us, and we will address this with our team to ensure better assistance in the future.Thank you again for your comments, and we hope to have the opportunity to serve you better in the future.Warm regards,Synthia (Ms)E-commerce Executive
Rose Rapunzel
Löv-Deluxe King Size-sängrum
Bodde på okt. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 29 nov. 2024
Stayed in 3301 and 3302 on 30th Oct. Loved the environment and the facilities arent old. The breakfast was amazing, so far best. The staffs were very helpful, especially Bayu.
Already booked in December, will be celebrating my daughter birthday. Hoping you see you all soon.
Yiu Kwong Ho
Översätt
Gästanvändare
Löv-Deluxe King Size-sängrum
Bodde på juli 2024
Familj
5 recension
3.7/5
Publicerades 21 juli 2024
Very strict when it comes to ordering anything. You can’t charge it to your room if you don’t have a credit card on hand/cash. The overall service was not the best. Open air bathroom was not most pleasant. Pool was mostly too cold (consider the season you are visiting. Food was average. Overall, the hotel is not that flexible unless asked.
Översätt
Svar från boendet: Dear Guest,Om Swastyastu.Healthy Greetings from The Leaf Jimbaran.Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.We understand your concerns regarding the payment policy and service flexibility. We are continuously working to improve our guest experience, and your feedback is valuable in this process. Regarding the open-air bathroom and pool temperature, we appreciate your comments and will consider them for future improvements.Thank you for staying with us, and we hope to have the opportunity to better meet your expectations in the future.Best regards,Synthia (Ms)E-commerce Executive
Gästanvändare
Sage Två Sovrum Villa med Privat Pool
Bodde på dec. 2023
Res med vänner
2 recension
3.5/5
Publicerades 11 mars 2024
Clean and soothing environment! Villa staffs are friendly and welcoming. Enjoyed our stay here!
Översätt
Svar från boendet: Dear Valued Guest,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at our villa and found the environment clean and soothing. Our team takes great pride in providing friendly and welcoming service to all our guests.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Best regards,Synthia (Ms)E-commerce
Kurwhan
Spearmint enrumsvilla med king size säng och privat pool
Bodde på sep. 2023
Par
28 recension
5.0/5
Enastående
Publicerades 4 okt. 2023
The service was excellent. They value all their guests equally, from the time you arrive up until your check out. The private rooms are absolutely amazing and outstanding hospitality. Best stay in Jimbaran!
Översätt
Svar från boendet: Om Swastyastu,Healthy Greeting from The Leaf JimbaranThank you so much for your kind words about your stay with us. We are so glad to hear that you enjoyed our service, private rooms, and hospitality. We strive to provide our guests with the best possible experience, and your feedback is valuable for us.We are especially grateful to hear that you felt valued during your stay. We believe that all of our guests deserve to be treated with respect and kindness, and we are glad that you felt this way.We are looking forward to welcoming you here again soonSincerely,Synthia (Ms)E-commerce
Gästanvändare
Löv-Deluxe King Size-sängrum
Bodde på sep. 2023
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 22 sep. 2023
The breakfast was great. The missing items were in the hotel. The lady at the front desk, Lilis, contacted room service and found them for me. Thank you very much to her.
Översätt
Svar från boendet: Dear Lovely Guest, Om Swastiastu, Healthy greetings from The Leaf Jimbaran. We sincerely appreciate you taking the time to share your feedback on your recent stay with us. We are pleased to hear that you are having a good time during your stay. We are glad to know that your missing items were found and we genuinely value your compliments about our exceptional staff, Lilis. Your feedback is valuable to us as it helps to improve our facilities and services to be better in the future. We look forward to the possibility of welcoming you back for another memorable visit to our villa.If there is anything we can do to make your next visit even more special, please do not hesitate to let us know. Best regards, Synthia (Ms)
Gästanvändare
Rosemary Villa med Tre Sovrum och Privat Pool
Bodde på mars 2024
Familj
4 recension
3.7/5
Publicerades 11 mars 2024
1.scary toilets as the top is open fear that creatures can crawl in esp it rain throughout
2.Beautiful room and bathrooms
3.Lovely staffs
4.BF was average
Översätt
Svar från boendet: Dear Valued Guest,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you for sharing your feedback with us. We greatly appreciate your insights, as they help us improve our services for all our guests.We apologize for any discomfort you experienced regarding the open tops of the toilets. We understand your concern and apologize if our villa's toilet design doesn't meet your preference.However, we are delighted to hear that despite of that, you found our rooms and bathrooms beautiful. Your kind words about our staff are truly appreciated. We take pride in delivering excellent service, and it's heartwarming to know that our team's efforts have been recognized.Regarding the breakfast option, we will certainly review our offerings to ensure a more satisfying experience for our guests in the future.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience during your next visit.Best regards,Synthia (Ms)E-commerce
Moon
Spearmint enrumsvilla med king size säng och privat pool
Bodde på sep. 2023
Par
3 recension
4.0/5
Mycket bra
Publicerades 19 sep. 2023
Had a good time at leaf jimbaran! The staff were really friendly.
Översätt
Svar från boendet: Dear Lovely Guest, Om Swastiastu, Healthy greetings from The Leaf Jimbaran. We sincerely appreciate the time you took to provide feedback on your recent stay with us. We are delighted to hear that you had a pleasant experience during your stay, and we genuinely value your kind words about our amazing staff. Your feedback is valuable to us as it helps us in our continuous efforts to maintain the quality of our service and improve our facilities for the future. We are excitedly looking forward to the chance of welcoming you for another memorable stay at our villa. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know. Best regards, Synthia (Ms)
Rita Kumala
Spearmint enrumsvilla med king size säng och privat pool
Bodde på juli 2023
Annat
11 recension
3.2/5
Publicerades 25 juli 2023
Not too clean for the private villa, need to be imptoved. Trash box must be added in eaxh room. The breakfast menus need to be upgrade to all you can eat with the price spent for toom or villas.
Översätt
Svar från boendet: Dear Rita,Om Swastiastu, Healthy greetings from The Leaf Jimbaran.Thank you so much for taking the time to leave a review regarding your recent stay with us.We are deeply sorry for your inconvenience expereienced during your stay with us. Your feedback is valuable for us to improve our facilities and services to be better in the future. We also appreciate your feedback regarding the availability of trash bins during your stay. Our intention is always to provide a seamless experience for our guests. While we do have strategically placed bins in the bathroom, kitchen, and room, it seems there might have been some oversight in communicating their locations. Your feedback helps us to better ensure our guests' convenience, and we'll make sure that the presence and accessibility of the bins are clearer in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Thank you again for your support and for choosing The Leaf Jimbaran for your holiday in Bali. We look forward to see you soon!Best regards, Synthia (Ms)
Sara Prince
Löv-Deluxe King Size-sängrum
Bodde på aug. 2023
Par
2 recension
3.2/5
Publicerades 30 aug. 2023
Their service was excellent! I didn't enjoy the room at all because it was dirty and not like what I saw on the photos.
Översätt
Svar från boendet: Dear Sara Prince, Om Swastiastu, Healthy greetings from The Leaf Jimbaran. We sincerely appreciate you taking the time to share your feedback on your recent stay with us. We apologize for any inconveniences you may have encountered during your stay. Your feedback is invaluable as we strive to enhance our services and amenities for the future. Rest assured, we will address these issues with our team to prevent any recurrence. We appreciate your understanding and hope to welcome you back for an improved and exceptional experience. Lastly, we extend our gratitude for your kind words about our exceptional staff.Once again, thank you for choosing The Leaf Jimbaran for your holiday in Bali. We look forward to see you soon! Best regards, Synthia (Ms)
Gästanvändare
Spearmint enrumsvilla med king size säng och privat pool
Bodde på sep. 2022
Familj
3 recension
5.0/5
Enastående
Publicerades 4 sep. 2022
Fantastic stay!! Had great family bonding time together and holiday stay.. we strongly recommend our here at leaf jimbaran luxury hotel.. spa is fantastico..
Översätt
Dudhz
Spearmint enrumsvilla med king size säng och privat pool
Bodde på juli 2022
Par
2 recension
5.0/5
Enastående
Publicerades 3 aug. 2022
Lovely place ! They made us feel so welcome, and very helpful. Really love this place and would recommend 100%
Översätt
Gästanvändare
Spearmint enrumsvilla med king size säng och privat pool
Bodde på juni 2022
Familj
4 recension
4.7/5
Otroligt
Publicerades 27 juni 2022
The location was great. We drove there, so with our own vehicle, it's pretty convenient.
The staff are really friendly and helpful.
My only complain would be the hardwares in the villa -- it's old and a bit rusty.
Even the door bell isn't working. The bathtub when we first arrived was not clean.
But other than that, it's a great place.
Översätt
Anonym användare
Spearmint enrumsvilla med king size säng och privat pool
Bodde på sep. 2022
Res med vänner
4 recension
3.7/5
Publicerades 24 nov. 2022
nice hotel for honey moon.. found big lizard inside our room