Khayangan Kemenuh Villas by Premier Hospitality Asia

Villa in need of upgrade and maintenance. Sliding door to dining room is very heavy to move. Missing tissue; bedroom slippers and hairdryer in 1 of the room. No telephone in any of the rooms. No soap in the toilet at the dining area. Service staff are helpful and courteous.

シャワーの際に熱い水が出なくてちょっと苦労した。 が他は設備なども整っていて良かった。何よりスタッフの方が本当に優しくて充実した旅になりました。

My family and I stayed at this villa for 9days, the photos are more or less the same but unfortunately the upkeep of the villa is not to a great standard, Brocken parts in the bath stained bed linen, holes in curtains scribble on a lounge sofa. This villa has the potential to be a good staycation once this easy to fix things are done, the villa is missing love and a little re vamp from the maintenance team. The staff are meant to clean each day but don’t (bins not emptied and dirty cups still on the side) Breakfast was late on 3 occasions delaying our day trips, on one of the occasion we left without any. On a good not I was recommended a private driver called Manik who was amazing fair and gave great recommendations

My family and I in January stayed at Khayangan Kemenuh Villa.. We stayed for 2 days there, the 2nd day my wife was packing things when we were going to check out of the villa.. suddenly when my wife closed the glass door of the upper room of the villa.. the door broke and hurt my wife.. my wife's whole body was hit by broken glass the villa management dont care.. Without asking how my wife is, even asking us to compensate for the incident.. The glass door of that size will not possibly break if it is only closed normally if in the good maintenece Even to take my wife to the hospital, I was detained on the grounds that I had to pay the loss.. I asked for a cctv recording from the villa so that there is evidence that the incident was not intentional but the villa said that the cctv was dead.. Until now there is no good faith from the villa to ask about my wife's health.. I hope no customer has the same experience as us 🙏🏻 For the management of the khayangan Kemenuh villa, remamber karma has no deadline!