Biu Biu Resort Bali

So beautiful resort ! Good Spa.🧖 nice staff , comfortable room

Unbeatable cliff top location, it doesn’t get much better than that with private access to a beach. The staff is friendly and exhibits the right attitute, unfortunately the level of English (also a foreign langue to me) is very poor: you’ll have to repeat your wish for many times and still get nothing but a smile, a long wait and/or and “thank you/sorry Sir” but not what you would expect to happen within 5 min. While the breakfast is amazing, food is a bit of a hit and miss: the steak and tuna tartar are from a different world but the famed Mahi-mahi steak or chicken BBQ took 45-60 min to arrive at the table and was dry and over-cooked, a huge disappointment after such a long wait. The worst was trying to order a gin tonic, which at a first attempt came in a glass of 20% tonic and an open can of tonic water rather than arriving properly mixed (it was also hugely sad it didn’t come with any garnish, which I had to ask for separately). In a nutshell, the management doesn’t fully leverage the quality location and friendliness of staff but it’s still a worthwhile place to stay if you’re aware of what to expect.

We stayed in La Joya Biu Biu Resort for three nights and had a great experience overall. The hotel has excellent facilities and access to a private beach. Breakfast is great, and The View restaurant is excellent, too. Our room didn't have a phone, so we had to walk over to the reception if we had an inquiry. We stayed in the Garden Lodge and definitely recommend using that mosquito net, not so much for mosquitos but for geckos. Make sure to spend at least one evening watching the sunset at the restaurant, the view is hard to beat. Be aware that there is a ban for Grab and other taxi services to park at the hotel, so make sure to time your pickup correctly. Otherwise, the locals will send your car further down the road.

Pros: nice view of the sea from the pool, restaurant. Spa was great. Staff were friendly. Food was good too. I’m Cons: was told by the resort that no Grab nor GoJek service can be used in that area, the “standard” fare for taxi to go to airport is IDR 350,000, but we negotiated it down to 210K. Bathroom is half outdoor, can totally be seen showering from the 2nd storey next to my bungalow, or from the small path if you are tall enough. No privacy. The only rubbish bin is in bathroom, we put some leftover of food in it and next morning the trash is everywhere, some animals or birds may have come to eat. Far from downtown (maybe a good point for others).

此次峇裏島之行訂了三家酒店，這是綜合最差的一家。 優點是海景泳池小屋風景真的不錯，很出片。餐廳的食物除了等的久，大概需要四十分鐘，味道是可以的，在峇裏島吃過的餐廳裏算好吃的了。 其餘真的一無是處，三千一晚的房間拋開風景，頂多值三百。裝修粗糙陳舊，衞生一般，屋裡屋外都是螞蟻，洗漱用品劣質。沒有浴缸，居然也沒有電視，孩子呆一晚就煩了，然後我定了兩晚。 最主要的是服務完全沒有熱情周到可言，出發前就發郵件告知要過生日，請準備一個小蛋糕，入住時候跟前台再次確認，並且約定晚餐時候用。然而直到我吃完晚飯都不見蛋糕的蹤影，更不要提房間會有特殊佈置了，我是自己打車出去買的生日蛋糕。 酒店外面的路沒有路燈，還看見了蛇。 如果特別喜歡這個風景，那就定這個房型，一晚足矣，其他完全不值得。

不要住 環境衞生很差 空調響聲非常大，廁所是木門晚上一直響很嚇人 晚上床邊還有東西走動 不知道是蜥蜴？壁虎？還是什麼東西 燈光昏暗加上各種響動真的很嚇人 房頂也一直有壁虎什麼的東西爬過 怕蟲的人真的事遭難 入住的時候叫我們在沒空調的前台等了一個多小時 退房的時候更是搞笑 叫了grab根本進不來，司機幾個都退單，後來一溝通原來這片被他們村裡的黑車壟斷了，grab不讓進，衹能坐黑車，如果要打grab要拖着行李箱爬坡到村口大馬路，三十幾度的赤道你自己想吧。 也就公區環境和餐食説的過去，餐食出品確實可以，硬要打卡建議來吃晚餐或者SPA 但是千萬別住，而且最好包車來 不然你衹能坐***的黑車