Swarga Suites Bali Berawa, Marclan Collection

Swarga Suites Bali Berawa, Marclan Collection recensioner

Swarga Suites Bali Berawa, Marclan Collection

Banjar Berawa, Jl. Pemelisan Agung, Tibubeneng, Kuta Utara, Badung Regency, Bali, Province of Bali, 80361, IndonesiaVisa hotellinformation
Swarga Suites Bali Berawa, Marclan Collection
Swarga Suites Bali Berawa, Marclan CollectionSwarga Suites Bali Berawa, Marclan CollectionSwarga Suites Bali Berawa, Marclan Collection
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Gästrecensioner

8.9/10
Mycket bra
89 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.8
Service8.9
Renlighet8.9
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Alla recensioner(89)
Positiva recensioner(35)
Recensioner med foton/video(14)
Utmärkt vistelse!(17)
Utmärkt läge(9)
Utmärkt service(8)
Utsökt frukost(5)
Fin havsutsikt(4)
Negativa recensioner(2)
Gästanvändare
Svit med havsutsikt(swarga)
Bodde på maj 2025
Par
7 recension
10/10
Enastående
Publicerades 17 juli 2025
Very good location near beach clubs In addition, there were so many perks like discounts on spending at atlas and free entry, also even free entry to savaya all the way at uluwatu, we were so surprised (and so worth) The room was spacious and comfortable The staff were very friendly and helpful too
Översätt
Svar från boendet: Dear Ms. TanWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind and enthusiastic review. We're delighted to hear that you enjoyed our prime location near the beach clubs and appreciated the added perks such as discounts and complimentary entries to Atlas and even Savaya in Uluwatu. We're glad they came as a pleasant surprise and added value to your stay.It's also wonderful to know that you found your room spacious and comfortable, and that our team made you feel welcome and well taken care of. Your satisfaction is our top priority, and your feedback truly means a lot to us.We look forward to welcoming you back for another memorable stay!Warm RegardsA.Zainal ArifinFront Office Manager
mhysa
Svit med tillgång till pool(swarga)
Bodde på apr. 2025
Par
3 recension
10/10
Enastående
Publicerades 9 maj 2025
HIGHLY RECOMMENDED! I stayed at Swarga for 4 days and 3 nights, and it was a fantastic experience. The staff were very accommodating, and I really liked the amenities and relaxing ambience throughout the hotel. We booked a poolside room, which was literally just steps away from the pool—perfect for quick dips anytime. There was also a comfy chair outside our room, great for lounging and enjoying the view. The food was good, with a wide variety of options for vegetarians, vegans, and meat eaters. The hotel also offers easy access to the beach and Atlas Beach Club, which made our stay even better. Overall, I had a wonderful time and would definitely love to stay here again.
Översätt
Svar från boendet: Dear MhysaWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind review! We’re thrilled to hear that you had a fantastic 4-day stay at Swarga Suites Bali Berawa. It's great to know you enjoyed the poolside room, the relaxing ambience, and the variety of food options available. We're also glad that our team made your experience more comfortable and that you appreciated the easy access to the beach and Atlas Beach Club. Your positive feedback means a lot to us, and we’d absolutely love to welcome you back again in the future!Warm RegardsA.Zainal ArifinFront Office Manager
Gästanvändare
Berawa Svit med havsfront
Bodde på mars 2025
Par
2 recension
10/10
Enastående
Publicerades 23 maj 2025
Great location with direct private access to the beach. Beautiful views if you book an ocean facing room. All of the facilities and amenities are very modern and first class. Service is warm and highly professional. Restaurant is of a very high quality, the bar upstairs offers a great ocean view with your drinks. There are beach clubs nearby, but I found the room to be sound-proofed well, I didn't have a noise problem. Overall the hotel offers a very modern, professional 5 star experience.
Översätt
Svar från boendet: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you enjoyed the direct beach access, ocean views, and our modern facilities. It's wonderful to know that our service, restaurant, and bar made a great impression, and we’re especially glad the soundproofing helped ensure a peaceful stay. Your kind words truly mean a lot to us, and we’re honored to have provided a 5-star experience. We hope to welcome you back again soon at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience!Warm RegardsA.Zainal ArifinFront Office Manager
Desy
Duplex familjesvit
Bodde på maj 2025
Familj
5 recension
9.0/10
Utmärkt
Publicerades 1 aug. 2025
If you enjoy strolling around beach clubs, this hotel is a great option, it’s just a quick walk to Atlas Beach Club, and they offer free entry for guests. The service and facilities are excellent, with a private beach and solid breakfast included. Just one thing to note: traffic getting there can be a hassle. I had a hard time reaching the hotel because the traffic was crazy jammed. Apart from that, everything was lovely and totally worth the price.
Översätt
haryanto
Duplex familjesvit
Bodde på maj 2025
Familj
2 recension
6.5/10
Publicerades 15 juni 2025
I'm not sure whether I'm just purely unlucky or what, but here is my story: Initially, when I checked in to the hotel everything was normal - the bellman was offering to get my bags, which I let them handle.. The check in process was also okay, and I was offered a welcome drink while waiting for the room access card. Then, the concierge, who handled the check in, brought me to the room. First trouble happened - the access card didn't work! She had to go back to get the "master access card" to unlock the door. So, I told her to get my access key rectified. We were waiting in the bedroom for quite a long time and they didn't send my luggages! Honestly, I never had such kind of experience before, so I was quite disappointed with the slow service. My wife had to call to the concierge to have it delivered to the room. Had I known it would take so long, I would have carried the bags myself. After unpacking some stuffs from the bags, we went out of the room. Third trouble happened - the door had some problem to be closed. I had to slam the door to get it closed. And you know what? The access key was still not working! My wife had to go to the concierge to collect new access key and told them to fix the door. They provided afternoon tea and snacks daily, and 2 bottles of free beers every night -- which is very nice of them. On my third day, the access key suddenly refused to work again! Their reason: the card has a life of 1week and it will expire afterwards. Does that mean the card that they passed me only has a remaining of 2 days to stay active, while I was actually staying for 3 nights!? That's just unbelievable! They should make sure those cards remain active for the proper duration of my stay! On the third night, my wife spotted a lizard (in the upper room) - and she had trouble sleeping that night because she has a phobia of lizard. Aside from the above-mentioned problems, the staffs in the hotel are quite helpful..
Översätt
Svar från boendet: Dear Mr. HaryantoWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for taking the time to share your experience with us. First and foremost, we would like to sincerely apologize for the series of inconveniences you encountered during your stay. We truly regret that your visit did not meet the high standards we strive to deliver to every guest.It is disappointing to learn about the issues with your room access card, the delay in luggage delivery, and the difficulty with the door mechanism. These are certainly not the experiences we want any of our guests to face. Please rest assured that your feedback has been shared with the relevant departments, and we are taking immediate steps to ensure these matters are addressed and improved upon. Your comments about the keycard expiration in particular are very helpful, and we are reviewing our procedures to prevent this from happening again in the future.On a more positive note, we’re glad to know that you appreciated our daily afternoon tea, complimentary beverages, and the helpful attitude of our staff. Despite the challenges you faced, it means a lot to us that you still acknowledged their efforts.We hope you would consider giving us another chance in the future, so we can provide you with a much smoother and more enjoyable stay.Warm regards,A.Zainal ArifinFront Office Manager
Gästanvändare
Svit med havsutsikt(swarga)
Bodde på feb. 2025
Par
5 recension
9.5/10
Otroligt
Publicerades 23 mars 2025
Great location. Room was spacious, clean and nice! Was pleasantly surprised with the free beer, high tea and entry to Atlas beach club. Breakfast has nice variety and tasted great! The only part that was a bit disappointing was the description of the room of being “sea view room” was a bit misleading. It should be stated as partial sea view. You need to step on to the balcony and peek out of the ledge to get the view. The first “sea view room” we got was on the same floor as the pool and it was completely blocked by beams and structure eventhough we were outside our room.
Översätt
Svar från boendet: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your thoughtful review! We're so glad to hear that you enjoyed the spacious and clean room, as well as the great amenities like the free beer, high tea, and access to Atlas Beach Club. We're also happy that you liked the breakfast variety.We truly appreciate your feedback about the "sea view room." We apologize for the misunderstanding and will certainly look into updating the description to ensure it's clearer for future guests. Your feedback helps us improve, and we hope to welcome you back for another wonderful stay!Warm RegardsA.Zainal ArifinFront Office Manager
YAZANHELAL
Berawa Svit med havsfront
Bodde på jan. 2025
Par
4 recension
10/10
Enastående
Publicerades 16 feb. 2025
Very good
Översätt
Svar från boendet: Dear Mr. YazanWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your kind review! We’re glad to hear you had a very good experience. The entire team has been working intensively to ensure we always deliver an unparalleled listen to every customer's voice and act to provide a remarkable experience to our customers. We are very excited that we have a beautiful experience for you. Thanks for your trust. We are thankful for amazing customers like you. We hope to see you again as our repeat guest at Swarga Suites Bali Berawa. Warm RegardsA.Zainal ArifinFront Office Manager
Gästanvändare
Svit med tillgång till pool(swarga)
Bodde på feb. 2025
Par
2 recension
9.0/10
Utmärkt
Publicerades 4 mars 2025
Everything was lovely however they really need a bar fridge in the room. They have a ‘cool’ box that isn’t even close to cold. Love the hotel, the rooms and location. Thanks
Översätt
Svar från boendet: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your review and for sharing your feedback! We’re thrilled to know you loved the hotel, rooms, and location. We appreciate your comments regarding the bar fridge and will consider this as we strive to enhance our guests' experience. We hope to have the pleasure of welcoming you back soon at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.Warm regards,Zainal ArifinFront Office Manager
Syl@
Svit med tillgång till pool(swarga)
Bodde på nov. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 9 dec. 2024
Great stay at Swaga and good location.
Översätt
Svar från boendet: Dear Syl@,Warmest Greetings from The Serenity of Canggu Tropical Paradise.It was wonderful having the opportunity to accommodate you on your recent stay at Swarga Suites Bali Berawa. We are thrilled to hear that the overall experience was wonderful. We were delighted that you loved our beautiful hotel and great location. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned. We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us. We hope to welcome you back with another Swarga story.Warm Regards,Ahmad Zainal ArifinFront Office Manager
Gästanvändare
Berawa Svit med havsfront
Bodde på feb. 2025
Familj
11 recension
10/10
Enastående
Publicerades 15 mars 2025
Best location in Berawa, especially the rooms with the Ocean view. Amazing sunset to admire from the beach. Great breakfast with buffet and a la carte, including a vegan menu. There's a slightly construction now, which can sometimes be noisy, but probably will finish soon.
Översätt
Svar från boendet: Dear MichaelWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your wonderful review! We're so glad you enjoyed our prime location in Berawa and the beautiful ocean view rooms, along with the stunning sunsets. It's great to hear that you liked our breakfast options, including the vegan menu. We apologize for any noise caused by the ongoing construction, but rest assured, it will be completed soon. We appreciate your understanding and look forward to welcoming you back at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.Best regards,Zainal ArifinFront Office Manager
Gästanvändare
Svit med havsutsikt(swarga)
Bodde på apr. 2025
Par
1 recension
9.0/10
Utmärkt
Publicerades 27 juli 2025
Satisfied with the hotel facilities and location. Breakfast was not good.
Översätt
Svar från boendet: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your feedback. We're glad to hear that you were satisfied with the hotel's facilities and location. We're sorry to hear that breakfast did not meet your expectations, and we appreciate your input as it helps us improve. We hope to welcome you again for a better experience.Warm RegardsA. Zainal ArifinFront Office Manager
chatsayam
Svit med havsutsikt(swarga)
Bodde på dec. 2024
Par
6 recension
9.0/10
Utmärkt
Publicerades 5 feb. 2025
The room itself was very nice. We booked an ocean-view room, but we got a room by the pool instead, which is apparently an upgrade. We also tried the spa, which was really nice but extremely hard to find because the signs are quite difficult to follow. Two things I think could be better. 1. staff training for the restaurant - They provide a discount voucher where if you spend 400k IDR, you will receive a 50k discount. I asked the waitress to please check how much our bill was so we could reach the minimum spending to use the discount, and the staff acknowledged the request but continued to stand by the counter to talk to each other. I asked again, with another staff, and the same thing happened. In the end, nobody gave me an answer, so I just ordered more to make sure we reached the minimum. Mind you, we were the only table at the restaurant at that time, so they were not busy with anything. 2. We ordered some food to eat at the table outside our room (our balcony), which is by the poolside. Once we were done, I asked a staff to take it away so it wouldn't attract flies, and frankly, it didn't look good for other guests walking past our room as well because our room was right at the entrance. They came and only cleaned the tea set, and left without completely clearing the table and the 2 bags of rubbish on the floor which I already wrapped up to make sure it's easy.
Översätt
Svar från boendet: Dear Mr. ChatsayamWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for sharing your feedback. We're glad to hear you enjoyed the room and appreciated the upgrade, as well as the spa experience. However, we sincerely apologize for the inconveniences you faced during your stay.Regarding the restaurant experience, we deeply regret the lack of attentiveness from our staff. This is not the level of service we aim to provide, and we will address this with our team to ensure better training and improved guest communication moving forward.As for the cleaning service near your room, we understand your concern and are sorry that the table was not properly cleared. Your comments will be shared with our team to ensure such oversights do not happen again.We appreciate your valuable feedback and hope to provide you with a better experience on your next visit. Thank you for bringing these matters to our attention.We look forward to welcoming you again for a better experience on your next visit to Swarga Suites Bali Berawa for another memorable experience with us soon.Warm RegardsA.Zainal ArifinFront Office Manager
KareenC
Duplex familjesvit
Bodde på juni 2024
Familj
11 recension
10/10
Enastående
Publicerades 17 juli 2024
A wonderful stay, excellent location, great staff.. Easily access to beach and pool is huge! Breakfast has a wide variety and changes every morning. Got given a small afternoon snack voucher during our stay, valid between 4-6pm and also a couple of beer vouchers daily! Can hear loud music from the beach clubs late at night but was diluted and non existent when we watched tv and/or because our own kids are naturally loud lol! Fireworks common too, loved it! We stayed in the family room, plenty of space and generous free minibar items. We are 2 adults and 3 children, was perfect for us. Highly recommended to stay here in Canggu! Thanks Swarga Suites, we’ll see you again in the future xx
Översätt
Svar från boendet: Dear Valuable Guest,Warmest Greetings from The Serenity of Canggu Tropical Paradise.It was wonderful having the opportunity to accommodate you on your recent stay at Swarga Suites Bali Berawa. We are thrilled to hear that the overall experience was wonderful. We were delighted that you loved our beautiful hotel, great location, great staff and daily beer & afternoon tea. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned. We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us. We hope to welcome you back with another Swarga story.Best Regards,Gede Bimbi SanjayaGeneral Manager
Chandresh
Bodde på nov. 2024
Familj
6 recension
8.0/10
Mycket bra
Publicerades 24 dec. 2024
The hotel’s best part was the location. It was close to Atlas and Finns beach clubs. Room size was big and bed was good size. Breakfast buffet was not great. We saw many mosquitoes and flies on the fruits and salad section and none was the staff was paying attention to it.
Översätt
Svar från boendet: Dear ChandreshWarmest Greetings from The Serenity of Canggu Tropical Paradise! Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the convenience of our location and found the room spacious and the bed comfortable. However, we sincerely apologize for the shortcomings you experienced during your stay, particularly with the breakfast buffet.Your comments regarding the presence of mosquitoes and flies in the fruit and salad section have been noted with great concern. Please rest assured that we will address this issue immediately to ensure improved hygiene standards and better attention from our staff.We truly value your feedback as it helps us improve. Should you give us another opportunity to host you, we will strive to make your experience exceptional in every way.Warm RegardAhmad Zainal ArifinFront Office Manager
GoksuSavci
Svit med havsutsikt(swarga)
Bodde på apr. 2025
Familj
2 recension
8.5/10
Mycket bra
Publicerades 30 maj 2025
It was good hotel we love it
Översätt
Svar från boendet: Dear Mr. Goksu SavciWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind words! We're thrilled to hear that you loved the hotel. It was a pleasure having you stay with us, and we hope to welcome you back again soon!Warm RegardsA.Zainal ArifinFront Office Manager