Yan's House Hotel recensioner

I recently stayed at yan house hotel, and I must say it was an outstanding experience from start to finish. The staff was incredibly welcoming, professional, and attentive to every detail, making my stay truly special. The rooms were spotless, well-maintained, and beautifully designed for comfort

That’s was nice hotel and the reception so friendly and housekeeping so good clean and good room tyding

Great hotel if just doing a night or two in Bali next door to discovery shopping centre and close to airport. Great large rooms and nice chocolates also.

A nice homey place for family, good service for breakfast with friendly ladies and gentlemen. The hotel is located just right in kuta where we can walk to the beach and find variety of food

Check in Nx check out was ok. Welcome drink and service were great too. Breakfast, not recommended to pay for it. Staff was ok, however, when asking for a fork, they required 50k Rp, not sure why we need to pay just for a borrowing a fork, or they were selling this fork to us. Room looks like clean and new, we were happy until in the very early morning at 6am, we were extremely terrified because the very loud sound coming from the ceiling: a cat was tracking the rates! It was ridiculous! I don’t know how many rates were killed by the cat, and how the hotel going to clean it, but this is very unacceptable! If they are so many rates binding behind the wall or ceiling, how clean this hotel can be? We called the staff, and he did not walk in to our room but already heard the sounds from the ceiling at the walkway. And he said, ah, it’s a wild cat. And there is nothing he can do. The sound was continuing until 7ish until we had to head to breakfast and can not sleep anymore. Will upload a video record to Google review.

I stayed in this hotel last year and it was much better! My room had a shabby look, the bed linen and towels were worn out. My room was supposed to have a pool view but instead there was a wall view! So it was dark in my room. The staff was nice but when I extended my stay, I asked for a room with the good view but they gave me the same wall view! The breakfast was good. Once I ordered chicken quesadilla, in comparison with the last year, the price increased and the size got twice smaller! And I saw a rat in the lobby!!! I would not like to be back, the hotel needs renovation and deratization!

This hotel was been one of the nice one before, but now very lack of maintenance. They given us 1st floor, and the room moldy and not in the nice condition, aircon leaking, need major maintenance and renovation for sure, very sad with the location and the nice theme of the room, but have quite major problem with this.

Absolutely a gem in the bustling city. Big blue building stand out from the crowd. Greeted with welcome drinks and big size macaroon for each guest. Family room size is big. Extremely comfortable super king size bed. Requested for the quiet room which facing the back of the building, peace n quite. N there is also a small piece of salted caramel chocolate provided to each room for each day stay.

Good value for money. Good breakfast. Bedsheets with stains and towels old and maintenance needed in the room as some elements quite old or not in very good condition.

The location of this hotel is very strategic, infront of the hotel many souvenir shops, cafe and bar. If you want to enjoy the sunset, you can about 5mins to Discovery mall because beach is right behind the mall. This hotel got good design from outside, painted with white and blue, but although built about 7years ago, furniture and the aisle inside looks like old. Staff are friendly and helpful, especially the security guard, they always ready outside the hotel to make sure our vehicle is safe when out from basement. Overall this hotel worth for the price…

First and last impressions are always with the staff, unfortunately in my instance the experience was less than pleasant. The power hungry parking guard shouting orders was a totally unnecessary and could be dealt with so differently for arriving guests. The receptionist obviously hated her job and didn't want to be there, any request was met with objection. Even requesting a 2nd door key was rejected. I was also unlucky to receive a room with really really bad smells from the bathroom, it seemed like the drains were connected directly to the sewage it was that bad. Rm #122. On my 3 day managed to move rooms which was much better, cleaner and no smells. Rm.# 377 The were lots of positive great points during the stay also. The turndown chocolates are a really nice touch. The location is magnificent, on the doorstep of great restaurants, bars and beach across the road. Really enjoyed the ease of access to everything. Breakfast quality was OK, service in the restaurant was excellent, friendly smiling faces. We didn't use the pool, it's quite small, no sun chairs and in the shade most of the day. It was nice to have the option of jumping in a pool but it wasn't that appealing.

This hotel is amazing! The location is perfect, close to many attractions. The rooms are clean, cozy and well - equipped. The staff here are extremely friendly and helpful. It's really a great place to stay during the trip.

Good location and friendly staff Need more furniture and breakfast need to More options add up

We don’t like the breakfast, no buffet only order