The Payogan Villa Resort and Spa

Good for service

體驗非常差 1. 整體設施非常舊，房間不乾淨，毛巾很破，被子有很大污漬。洗手池是堵的，牀頭櫃抽屜也是壞的 2. 説好20.15到烏布市區接我們，等到20.50也沒等到車，我們感冒了，並且浪費了很多時間。和酒店申訴無果，酒店態度非常差

Everything was perfect!!!🥹💕💕💕 The dinner was delicious and the stuff was super helpful and friendly 😍 nice internet and very tasty welcome drink + amazing view we really enjoyed it especially the weather was unstable so we saw rainy sunny and both are perfect in the place as a view and place

We stayed in Payogan villa for a week in a two bedroom villa with private pool. We had a fantastic time with the kids. The rooms were clean and tidy and staff were very friendly. The food was good and can easily commute to a lot of tourist attractions.

Fascinating resort with amazing view, stay was unforgettable. We can never forget that resort, must visit resort, stay for atleast two days or more to explore and enjoy the beautiful nature. Hospitality was also good, all staff members are co-operative, helpful and friendly.

Our first impression of the hotel was not great as despite being very grand the interior is somewhat dated and tired. Greeted by very pleasant but very young staff our check in was a bit chaotic compared to our other experiences on the island. We were not given any real explanation about the hotel facilities such as the spa and gym or events. The main pool area did not look inviting so we were able to upgrade to a villa room with its own pool which was lovely. Rooms are huge and clean. Lacking in robes which we would expect in a 4 star hotel. The bed was a bit hard but generally the room was comfortable. The semi outside bath and shower was amazing. The restaurant again was tired and not appealing with old fashioned table cloths and very unappealing plastic menus. It did not entice us to eat there. The breakfast was ok, the coffee and bread/ pastries could have been better. The staff were really friendly and made a great effort which was much appreciated, on my husband’s birthday. There is a shuttle bus to Ubud which is really good. The setting and grounds are amazing. Plenty to like at this hotel it just needs a facelift and some attention to detail. Probably not a 4 star in our opinion.