Beji Ubud Resort

We arrived at our room and noticed it was a little bit smelly, so we informed the front desk. They were very accommodating and immediately helped us by cleaning the room again and changing all the linens. We really appreciated their quick response. Overall, it was a good stay and the location is very convenient.

Amazing stay – we didn’t want to leave! Perfect for everyone. The views are stunning, and as I mentioned before, the location is just ideal. A perfect place to relax and unwind.

The hotel is located in a stunning area, with a picturesque pool overlooking the jungle from atop a cliff. It's evident that this place was once a luxurious retreat with great potential. Unfortunately, its current state is deeply disappointing. I was initially given room 108. As soon as I entered, I was met with a strong smell of mold, even with the air conditioning running. The room was filthy—cobwebs in the corners, visible mold on the walls and ceiling, and lizards crawling around. The bathroom was in poor condition, and basic amenities like a refrigerator, hair dryer, slippers, and robes were missing. Soap and shampoo were provided in dirty dispensers, which didn’t inspire confidence. I asked to change rooms, but the receptionist told me the hotel was fully booked. There was no mosquito net over the bed, and the room was filled with mosquitoes—I had to use repellent just to get some peace. Since I had only booked two nights, I decided not to ruin my trip by making a fuss right away. Later, I visited the pool area. While the pools themselves are beautifully designed and situated, they were unclean — murky water, floating debris, and moss growing on the walls. Broken, dirty sun loungers were scattered around, and there were no beach towels or staff to provide any. Trash bins were overflowing with cigarette butts and other garbage. Back in my room, I tried to take a shower, but the hot water was shut off while I was still washing my hair. I had to go to reception in a towel to complain. Eventually, I was moved to room 105. It was slightly better, but still unclean. That night, I realized the bed linen hadn't been changed and still smelled of the previous guest’s perfume. I returned to reception once more to report it, only to be told no staff were available and to come back the next day. At that point, I insisted on clean linen, and only after making a scene did the receptionist and a security guard come and change it. Overall, this has been one of my worst hotel experiences. In its current condition, this property is not fit to receive guests and, in my opinion, should not be operating.