Beji Ubud Resort

The hotel is located in a stunning area, with a picturesque pool overlooking the jungle from atop a cliff. It's evident that this place was once a luxurious retreat with great potential. Unfortunately, its current state is deeply disappointing. I was initially given room 108. As soon as I entered, I was met with a strong smell of mold, even with the air conditioning running. The room was filthy—cobwebs in the corners, visible mold on the walls and ceiling, and lizards crawling around. The bathroom was in poor condition, and basic amenities like a refrigerator, hair dryer, slippers, and robes were missing. Soap and shampoo were provided in dirty dispensers, which didn’t inspire confidence. I asked to change rooms, but the receptionist told me the hotel was fully booked. There was no mosquito net over the bed, and the room was filled with mosquitoes—I had to use repellent just to get some peace. Since I had only booked two nights, I decided not to ruin my trip by making a fuss right away. Later, I visited the pool area. While the pools themselves are beautifully designed and situated, they were unclean — murky water, floating debris, and moss growing on the walls. Broken, dirty sun loungers were scattered around, and there were no beach towels or staff to provide any. Trash bins were overflowing with cigarette butts and other garbage. Back in my room, I tried to take a shower, but the hot water was shut off while I was still washing my hair. I had to go to reception in a towel to complain. Eventually, I was moved to room 105. It was slightly better, but still unclean. That night, I realized the bed linen hadn't been changed and still smelled of the previous guest’s perfume. I returned to reception once more to report it, only to be told no staff were available and to come back the next day. At that point, I insisted on clean linen, and only after making a scene did the receptionist and a security guard come and change it. Overall, this has been one of my worst hotel experiences. In its current condition, this property is not fit to receive guests and, in my opinion, should not be operating.

We stayed at family room 202 . Firstly the main entrance door was not shutting fully so the AC effect wouldn’t be felt fully, then the room was very badly maintained, no proper lighting in bathroom, room was very dusty and uncleaned. And the worst was during night we had mouse running over our bags and the noise was so distracting we couldn’t sleep. One of the worst experiences at a resort. The staff though were warm and polite. Next morning when we mentioned this issue we were moved to another family room which was better. The main pool next to break fast area is uncleaned and has fungus formed on pool walls. Overall not a pleasant experience at all.

The only downside to the hotel room I was in was no toilet paper. They only made my bed and threw the dirty towel in the middle of the floor. I was there for 2 nights and the only thing I enjoyed about it was the scenery (the nature)