Hotel Uyah Amed Spa Resort

Our normal go to resort in Amed was booked out so I thought this looked ok. My husband and I as well as 2 friends stayed in 3 beach front rooms. We were pleasantly surprised with with reception getting early check in and service. The grounds were lovely as were the 2 pools that were very clean. One being beach front. The room was a little stale smelling at first but I asked if ours could be sprayed with something nice and it was immediately. It was then fine. Room a little dated but fine with us, and what I really liked was the bed and pillow comfort and clean linen. We had a driver so we're fine to get around as you are out of the main area. So a bike handy. Swimming out front in the sea was very nice and water crystal clear. If your not used to back sand beaches people tend to think it's dirty lols. And we all actually love the boats parked up on the beach.

Very nice resort-style hotel at the beach in the heart of Amed. Nic bungalows, great sea-views, excellent breakfast lunches, very helpful staff. Not your standard western type hotel, but if you like a nice Balinese hotel with very friendly people, two swimming pools and a beach filled with fisherman’s boats, and a short walk over the beach to some excellent warungs, this is it

Good morning, I'll start from the start. Arrived at reception and there was nobody to be seen. Dirty! After 7 mins we were greeted by a bell boy I think. Very angry clenched jaw. Not sure what was up with him. Then finally we were greeted by an official. Quite a cold greeting. Explained rules. Reached our room after 30 mins. A ocean view room. All we could see were trees. This was not the room we booked. Not the pictures as described. I voiced my displeasure however the manager was not even onsite to how the buisness was being run. Adaptor No Cutlery No Water pressure No Hot water No. Workers everywhere just sitting on their phones Yes! Bathroom mold is in a dangerous state. The grass hasn't been cut in weeks. The paths are dirty Tools left around the gardens. Fish ponds are green and haven't been turned to circulate. I doubt the fish survived. Next I ventured to have a game of pool. We were told this was 5000. I nearly fell over but I started seeing the whole picture. They were here to gouge every penny out of you regardless of the sour taste it left in you mouth and how we we are being treated. At night there are packs of dogs roaming barking and carrying on all night! I'm now at breakfast and I did mange to get a coffee earlier than breakfast time. Small blessings. To the manager. Please don't leave some generic answer. You have been notified before about the establishment . Maybe you should be onsite to hear your guests concerns.