Aston Canggu Beach Resort recensioner

Svar från boendet: Kära värdefulla gäst, Tack för att du delar din feedback med oss. Vi uppskattar dina insikter och förstår att vissa aspekter av din vistelse inte motsvarade dina förväntningar. Vi ber om ursäkt för eventuella besvär som orsakats av buller och byggproblem du upplevde. Det är fantastiskt att höra att vår personal kunde lösa problemen genom att flytta dig till ett tystare rum de senaste två nätterna. Vi uppskattar din förståelse. När det gäller takpoolen förstår vi din feedback om den begränsade skuggan och tillgången till parasoller. Vi vill försäkra dig om att vi aktivt arbetar för att hitta en leverantör som kan tillhandahålla ytterligare paraplyer för att förbättra bekvämligheten för våra gäster. Vi uppskattar ditt tålamod och värdesätter din input. Om det är något mer du vill dela med dig av eller om det finns specifika sätt vi kan förbättra är du välkommen att meddela oss. Vi ser fram emot möjligheten att vara värd för dig igen och ge en mer sömlös och njutbar upplevelse. Med vänlig hälsning, Gusti Cayaningrat General Manager

Svar från boendet: Kära värdefulla gäst, Tack för dina kommentarer. Jag ber om ursäkt för de problem som du stötte på under din senaste vistelse. Det här är inte den typ av recension som vi gillar att se, och jag försäkrar dig att jag kommer att undersöka varje punkt som du har gjort. Med den här recensionen kan jag kanske lära mig mer om hur vi kan förbättra vår fastighet och service för dig och våra andra gäster. Tack för att du stannar hos oss, och vi ser fram emot en ny chans att hjälpa dig. Med vänlig hälsning, Gusti Cayaningrat General Manager

Svar från boendet: Dear Rhino76,Thank you for staying with us at Aston Canggu Beach Resort and for sharing your feedback.We’re glad to know that you enjoyed our location, the cleanliness of our rooms, and the friendliness of our staff.Regarding your experience after dining with us, we are truly sorry to hear about that. Please allow us to share that all of our food is prepared with hygiene and safety standards. However, it might be possible that certain ingredients may not have been suitable for your body condition. Moving forward, we will provide additional training for our staff to pay more attention to guest preferences and needs, especially related to food ingredients.We highly appreciate your feedback, as it helps us to improve our service for a better guest experience in the future.We hope to have another opportunity to welcome you back.Warm Regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear Jms119Thank you so much for your outstanding review!We’re delighted to hear that you had an amazing stay and enjoyed our location, the comfort of the room, and the service from our team. Your kind words truly motivate us to keep delivering great experiences to all our guests.We look forward to welcoming you back again in the future!Warm regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear Valued Guest,Thank you very much for your perfect review and for choosing to stay at ASTON Canggu Beach Resort.We are delighted to know that you enjoyed our convenient location, just a short walk from Canggu's main beach, as well as our comfortable room and facilities. It’s also wonderful to hear that you had a great time at our rooftop bar and restaurant with its beautiful beach view.We truly look forward to welcoming you back for another enjoyable stay in the near future.Warm Regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear Van06,Thank you for sharing your amazing experience with us! We’re delighted to hear that you enjoyed our convenient location, the warm hospitality of our staff, and the attentive service during your stay. It’s wonderful to know that we could make your visit to Canggu a memorable one.We truly appreciate your kind words and recommendation, and we look forward to welcoming you back on your next Bali trip!Warm regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear Vivienc2,Thank you so much for your kind words and perfect rating! We are delighted to hear that you enjoyed your stay, found our staff super friendly, and appreciated our location. Your recommendation means a lot to us. We look forward to welcoming you back to Aston Canggu in the future!Warm Regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear Allychia,Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our service and the warm hospitality of our staff. It’s also great to know that you found our location convenient, especially with the beach nearby.We understand your comments regarding the resort’s condition and appreciate your perspective. Your feedback is valuable as we continue to enhance our guests' experiences.We hope to welcome you back to Aston Canggu Beach Resort in the future.Warm regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear dtsyi,Thank you for your wonderful feedback and for choosing to return to Aston Canggu Beach Resort after a year. We're delighted to hear that you enjoyed our newly refurbished bathrooms, the unbeatable breakfast buffet, and the overall comfort of your stay.Our location close to the beach and breathtaking sunsets is indeed a highlight, but we regret to hear about the noise disturbances. Canggu is a vibrant area with many clubs and bars nearby, and we understand how this may impact your stay. Please rest assured that we are continuously exploring ways to improve soundproofing in our rooms for a better guest experience.We also appreciate your note about the room doors and will share this feedback with our team for further review and action.We hope to welcome you back again and provide an even more enjoyable and restful experience in the future.Warm Regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear Unjung,Thank you for sharing your feedback about your stay. We’re glad to hear you appreciated our convenient location and the friendliness of our staff.Regarding your concerns about the facilities and cleanliness, we sincerely apologize for any inconvenience you experienced. Please note that we have since conducted a thorough general cleaning and implemented a cold fogging treatment in the room you stayed in. These efforts ensure a fresh and comfortable experience for our future guests.Your feedback is valuable to us, and we hope to have the chance to welcome you back and provide you with an enhanced stay.Warm Regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear Valued Guest,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and appreciated our clean and spacious rooms, as well as the convenient location near the beach and local nightlife. It's wonderful to know that the breakfast spread met your expectations and that our team’s helpfulness and available transport services contributed to your positive experience.We’re thrilled that everything was perfect for you, and we look forward to welcoming you back for another memorable stay!Warm Regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear Helka,Thank you very much for sharing your wonderful review following your recent stay at ASTON Canggu Beach Resort.We are truly delighted to know that you loved our strategic location, just steps away from the beach, shops, bars, and even a yoga center next door. It’s great to hear that you found the value for money excellent and that your overall experience met your expectations.We look forward to welcoming you back for another memorable stay in Canggu!Warm Regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear James,Thank you for your wonderful review! We’re thrilled to hear that you had a great experience staying with us and that our team, especially Yogik, made your stay even more enjoyable. Your kind words about his attentiveness and the cleanliness of your room will certainly be shared with him and the team as a well-deserved recognition of their efforts.We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay in Canggu!Warm regards,Gusti CayaningratGeneral Manager

Svar från boendet: Dear valuable Guest,Thank you very much for your recent stay with us and for taking the time to share your experience.We are pleased to know that you enjoyed the convenient location near the beach, the cleanliness of your room, and the rooftop pool with its beautiful view. However, we also noted your rating of our service and truly regret if it did not meet your expectations.Please rest assured that we have shared your feedback with our team, and we are currently reinforcing training and supervision to ensure every guest receives consistently warm and attentive service throughout their stay. Your comment is very valuable in helping us improve, and we hope to have the opportunity to welcome you again with a better impression in the future.Warm regards,Gusti CayaningratGeneral Manager