Kuta Paradiso Hotel

Such a horrible experience we had. Will never recommend to anyone. The room is pretty average with near by shopping and restaurant location with a close beach which was dirty. Everything was going pretty average until we gave our laundry and we received our laundry with some stain on all our white clothes and other clothes was not clean (few pic attached for reference). We were so disappointed with the experience and went to front desk thinking that they will understand our disappointment however the senior lady (Saudik) at the desk was very rude and ask us to remove our clothes from the luggage even after something the picture and one physical cloth for the evidence. She actually don’t know how to handle guest and how to make

Included airport transport, breakfast many food, every day have change some food, swimming pool is big, can play basketball, children pool, adult pool until night can play, gym room, outside street have good point for travel

Amazing Hotel!!! The staff goes above and beyond; Ruth was especially a stand out with knowing my name over the 4 days I stayed there. The breakfast is A+ with so many fresh options. They take pride in keeping the hotel clean & have many restaurants close by with some hotel discount options. I loved the well-organized spa. It’s close to the airport. I’ve already re-booked 2 more visits. 5⭐️⭐️⭐️⭐️⭐️ It’s also very easy & secure to change money at the front desk.

A bit noisy for the hotel outside, and you can hear it from the room when sleeping. The road outside always has traffic jam.

Great location, walking distance to restaurants and mall. Friendly staff and good service. Nice room and breakfast buffet.

Really disappointed we stayed Xmas 2023 the bar staff were fantastic since most now replaced with trainees my friend ordered a banana smoothie and got 2 she assumed it was a 2 for 1 like my daiquiri my first one was great as usual the second was nearly white and bit of ice floating on the liquid didn’t taste like 1 I left it told the older lady doing bill and she apologised for her staff making mistakes billing us ..the service was very poor compared to our previous stay everything fell on deaf ears our stay was for some needed respite for 10 days as hotel was fully booked out and mainly locals very dirty hot thankfully we only got last minute availability.. 13th-16th November 2024 was we had room with a balcony 5th floor rear left of the property I requested 2 single beds smelly dirty lumpy hard like the brick pillows if you want bedding changed daily now you need to leave a card on the bed for housekeeping the bedding , towels looked clean at first but we smelt like mould after our shower the spare blanket was heavily stained asked to have it replaced with clean fresh I think it was another out of the laundry another same stained 1 we constantly felt crawling even though the plane sprays we returned home leaving our luggage outside and fumigated my friend was in bed and pulled a flee like thing off her ear which left a small hole and when she squished between her nails it popped blood they were wandering around with sprayers daily in the hallway which smelt like urine and morteen the lifts stunk the seating restaurants lobby room day beds on entire property were absolutely filthy we sprayed our room daily hoping for a rest without crawling but would return and same again I got 1 clean crisp king sheet and covered myself from crap from vents dysfunctional aircon was worst warm after 10 minutes old as the hills loud and no maintenance when you have a shower don’t look up the vents clogged the breakfast went from a 4* to a 2* and I’m being nice cold food unless you get eggs cooked at station fruit sparing yogurt bowl was put out warm no nice parfait glasses with chopped fresh fruit and yogurt like before just the basic protein serve of insects on the sandwiches stood out on the white bread located on the top of the stale cakes room service on two occasions was great service was one of the old staff We were booking for Xmas New Year but fully booked thank goodness unfortunately my husband has 2 friends from Perth booked 22dec-6jan I will be contacting them directly and hopefully they can cancel 2days was bad enough it’s totally unacceptable locals may not mind this type of accommodation being used to heat bugs not us really sad it’s gone downhill