Regal Inn Ballito

The room was very neat, great stay and reasonable, staff are very friendly, it’s situated near Ballito Mall, quite central to shops and stores, enough parking bays, ambience is lovely, building is also neat and safe, will definitely book again.

Considering that this is a low-cost hotel with minimal nightly rates, I had extremely modest expectations—basically, I was just hoping for a tidy, comfy bed and a clean room. Rather, what greeted us was a urine-scented mattress and dirty, foul-smelling linens and pillows. The hotel as a whole smelled bad, and the scent throughout was insufferable. I checked out a few hours after I arrived since I felt physically ill from the odours. We ultimately chose to spend the night in the wonderful, spotless, and freshly scented Hampshire Hotel-Ballito, which is about 400 metres from this disappointing place.

Was pleasantly suprised that this facility was as good as the others I had stayed in in the Regal Group. Nice rooms and friendly service, at a very reasonable price. Not on the beach for the Beach Person, but close to all amenities and easy to in and out. Probably need better road directions cos the easiest and maps directed route, has a blocked access.

The noise of the learners was unbearable. They were continuously knocking at our door looking for their friends. I was unable to study because of them. I called the reception area but no resolution. I suggest that learners should not be allocated to the same floor as the rest of the guests because they normally come in numbers.

Tried to cancel my accommodation... still got emails welcoming me to the venue on the wrong dates of original booking.... Many days of reaching out... poor communication and lack of feedback. Requested a refund, Many weeks later I'm am still waiting.