Sheraton Inner Harbor Hotel

The hotel is around 10 minutes walk from the Inner Harbour. Generally speaking it’s not as bad as what the comments portrayed. My twin-bed room is decent and spacious. I could also enjoy an early check in at noon.

Didn’t get the room I ordered, but it still was enjoyable

Clean, convenient and close to the stadiums.

酒店服務一般，房間設施太舊，清潔不是那麼乾淨！雪櫃有問題打電話前台派人來維修但是沒有人來。下次不會選擇這間酒店了！

房間不錯👍

I cannot believe that this property is a part of the Bonvoy/Marriott brand. The property is dated and does not seem to have had any updates. First, the bathroom fixtures were coming out of the wall. Second, the water would not completely turn off and dripped - shower was not at full capacity. Third, there were no black out curtains/shades - rod was there but no curtain. Fourth, the door was not aligned properly and difficult to close and engage the security lock with light coming in that made it seem like the door was open all night. Fifth, my room was not serviced on one of the days that I was there with the excuse that a "do not disturb sign was on the door" which it was not. I was not offered anything for the inconvenience but I had to ask although I am a a gold elite status member. The only saving grace is that I was out of the room for 12 hours or more per day as this room made me sad!

We've just had a 3 night stay at the Sheraton whilst we were in Baltimore for a Bruce Springsteen concert. We had a great stay with not a single problem. Wanda in the Club Lounge is so friendly and helpful. Tea, Mish and Marc in the Bar/Restaurant were extremely efficient despite it being so busy at times. The Sheraton would be our first choice if we are ever in Baltimore again. Thanks for the wonderful service and fabulous food and drinks.

After being "walked" from another hotel we had prepaid due to overbooking, we were charged the full amount again at the new place. The building is old, with noisy fans in the rooms. We are still waiting for a resolution to this frustrating situation, hoping for some form of compensation or refund for the inconvenience we’ve experienced. The lack of response is adding to our disappointment.

Not trustworthy and did not honor their published cancellation policy. Had room reserved for April 12-14. Cancellation policy stated we had until April 9th to modify or cancel. Due to work, we aren't able to make it on the 12th so attempted to modify our reservation on April 7th (2 days before deadline) and was told we are not allowed to and would have to cancel the entire reservation. This hotels management would not budge and pretty much said their own modify/cancellation policy is up to their discretion because they are fully booked. Needless to say we just cancelled the entire stay. Won't go back, won't recommend.