500 Rai Floating Resort

Every staff speaks good English, very nice. The environment is extremely amazing. There forces you to put down your phone enjoy your holiday because there has no signal at all. But in the resort providing WiFi (not free). We definitely will go there again

They didn’t respond to my email about how to get to the hotel, had to figure it out on my own. Don’t respond to social media messages either which is a shame. The place is hard to get to. The food was alright. But the view makes up for all of the above.

Amazing place! Definitely worth to visit. Very special place and atmosphere. Nature around is magnificent. Take a chance to see wildlife P.S. if you want good massage to unwind after busy day - ask for P Jim. She is the bets! You would not regret

I've loved this place, it is one of the highlights of my trip. The views in the boat to arrive to the hotel are lovely, and the views from the room make you feel like you are in a dream. You have your own kayak that you can freely use during day time. The thai food here is amazing, and the waitress are super friendly and give you good advice to make the best choice, specially Sammy. Also i had a set dinner and breakfast, and they've encouraged me to have a bit more everytime to try more dishes on the card. Very good service in general and the bed was super comfortable. Additionally, i went into the wild safary with Nipha and I've really enjoyed the views, some animals we've seen and her explanations about the particularities of the nature on the area. We could see the sunset in the boat in our way back. Lastly, since I'm by my self, they took some nice pictures of me, which is appreciated hehe

As I’m leaving the resort, I feel extremely pleased with the experience. Is it expensive - yes, is it worth it - totally. We booked 2 nights for our family, chose a Villa and all inclusive. Considering there isn’t any other options around, I feel it was totally the right thing to do. Taxi picking us up from Surat Thani train station and taxi to our Phuket next stop was included, boats to and from the resort included. All activities and food/drinks included. All excursions included. We took the wild life excursion and whilst it was raining (a lot) and we barely saw any animals, it was ok. On this occasion we had a boat with the engine in the middle, it was considerably louder and the engine fumes made me a bit dizzy. I would try to avoid this type of boat. The caves and trail excursion was great, very easy for kids. Do not go on sandals as leaches are to be expected. We had a few attached to our socks but easy to remove. Mai was great fun and very kind to the kids. The main cabins are hot, but we had all day AC included although it wasn’t super potent. It was amazing to have the water one step away from your room. The gentleman swaying of the cabin was ok in the front room. Food was great and we were very well looked after, even when ordering outside the all inclusive set menu. Finally, I had a massage and again, well worth the cost. I loved it. Key take away: it was useful reading the reviews ahead of the visit. Somebody described it as closer to glamping and it was probably the most accurate description. I would recommend doing 2 nights to really enjoy, we did 2 and felt that was sufficient, but 1 night would have been too short. My only improvement would be the to find a way to reduce the wasted waiting time in the morning on the day we arrived. We arrived at Surat Thani at 6:30am and had to wait until 8:30am for the taxi and then until 11:30am in the dockyard to head to the resort.

. Sitting in our air-conditioned room overlooking the lake after a kayak trip+ swim, then going to the main deck for a scenic and colorful sunset were the most spectacular moments on our trip. When we booked at the last minute it was the only option available. Due to the high price, which was triple then any of the 5 star hotel we had in Thailand, we hesitated.. The visit included a 1 hour ride by long tail, half board + 2 trips. The staff was extremely nice food was great. Room was comfortable, had all the regular hotel amenities. The lake and the views were spectacular. There was a 1 hour storm while we were there. We where at awe by the force of nature. Later the staff informed us how a unusual it was and that some repairs were needed. In order to compensate we were given full refund. We highly recommend them Not just because this was a memorable experience, the hikes were great, the animal viewing was fun, the staff was kind and food was tasty. A service giver that compensates for things that were not perfect, is one that strives for excellence.