Radisson Hotel Brunei Darussalam recensioner

Svar från boendet: Dear Guest User,Thank you so much for your fantastic review!We’re absolutely delighted to hear that you had a perfect stay and enjoyed everything—from the surroundings and amenities to cleanliness and service. Knowing that you felt our property "had it all" truly means the world to us!Your recommendation is the highest compliment we could receive, and we’re so glad we could make your experience a memorable one. We look forward to welcoming you back again soon!Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Holly Elizabeth Rose,Thank you for your fantastic review! We're delighted to hear that you had a perfect stay and that our surroundings, amenities, cleanliness, and service met your expectations.It's great to know that our front desk team went above and beyond to assist you, from booking a last-minute river tour to providing recommendations for things to do in Brunei. Guest satisfaction is our top priority, and we're glad we could make your experience smooth and enjoyable.We look forward to welcoming you back for another amazing stay in the future!Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you had a “perfect” experience and found the surroundings, amenities, cleanliness, and service to be excellent. Our team takes pride in ensuring a comfortable and convenient stay for our guests, and we’re glad you appreciated our location near the town and airport.We noted your comments regarding the à la carte food options in the café and the room’s aged appearance. While we’re pleased to know the room cleanliness met your expectations, we’ll take your feedback as an opportunity to improve both the food offerings and room updates to ensure a better overall experience for our guests.Thank you once again for your valuable feedback. We hope to welcome you back soon and provide an even more enjoyable stay.Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Guest User,Thank you for your excellent review and for sharing your experience with us! We're delighted to hear you enjoyed the peaceful comfort of your room and appreciated the pool and gym amenities. It's also great to know our location made it easy for you to explore key sights like the Royal Regalia Museum, the waterfront, and the Mosque. We hope to welcome you back for another relaxing stay soon!Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Dr. Yeap,Thank you so much for your perfect rating and such a thoughtful review! We're thrilled to hear you enjoyed our central location—being just a short walk from Omar Ali Mosque is definitely a highlight.We're especially happy to know that our team, particularly the young gentleman at reception, made a positive impact with helpful recommendations and warm service. It’s wonderful to hear that the room met your expectations in both comfort and style.Your kind words about our employee's professionalism and attitude truly mean a lot. We can't wait to welcome you back again for another memorable stay!Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Guest User,Thank you for sharing your experience with us. We're glad to hear that you found the staff to be friendly and appreciated the breakfast variety and value. It’s also great to know our location and overall cleanliness met your expectations.However, we're truly sorry to hear about the noise disturbance from the connecting room. We understand how important a quiet and restful environment is, especially for international travelers, and we apologize for the inconvenience caused. Your feedback on the soundproofing is important, and we will certainly look into ways to improve this aspect for a more comfortable stay.We also take note of your comments on the amenities and will review them to see where enhancements can be made.We hope to have the opportunity to welcome you back, and if you return, please don’t hesitate to request a non-connecting room—we'll do our best to accommodate your preferences for a more peaceful experience.Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Ying Da,Thank you for sharing your feedback and for highlighting our convenient location and excellent service. We sincerely apologize for the inconvenience caused by the renovation noise and lacquer fumes. We understand how this impacted your stay, and we regret that we did not meet your expectations in this regard.Your comfort is our priority, and we will review room assignments more carefully to minimize such disturbances in the future. We truly appreciate your understanding and hope to welcome you back for a much-improved experience.Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Guest User,Thank you for your positive feedback and for rating us 4.5! We're glad to hear you consider us one of the better hotels in Brunei — that truly means a lot.It's great to know our location worked well for you and that our team delivered excellent service during your stay. We appreciate your note on amenities and cleanliness and will continue striving to improve every detail.We look forward to welcoming you back again soon!Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Travelang88,Thank you for sharing your experience with us! We are glad to hear that you enjoyed our convenient location near the museum and mosque. While our hotel may have an older charm, we're pleased that you found it clean and well-maintained.We appreciate your feedback and will continue working to enhance our guests' experience. We hope to welcome you back for another stay soon!Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Anonymous User,Thank you for your fantastic review! We are thrilled to hear that you had a perfect stay with us.It's wonderful to know that our front-line employees and cleaners made a positive impression with their friendliness and helpfulness. We're also delighted that you enjoyed the environment and had a good breakfast experience.Your kind words and positive feedback mean a lot to us. We look forward to welcoming you back for another exceptional stay.Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear HarryRamirez,Thank you for your perfect review and for choosing to stay with us during your visit to Brunei! We're delighted to hear that you had such a memorable experience and found our location convenient for exploring Bandar Seri Begawan's major tourist spots.Your kind words about our friendly and amazing team truly warm our hearts, and we're thrilled that we could contribute to making your visit to Brunei enjoyable. It’s wonderful to know you found the city clean, peaceful, and welcoming.We hope to have the pleasure of hosting you again in the future. Cheers to you for sharing such a lovely review!Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear F.A. Hamdan,Thank you so much for your continued trust and loyalty—it truly means a lot to us. We're honored to be your preferred hotel during your business trips to Brunei, and we're delighted to hear that you consistently enjoy our surroundings, amenities, cleanliness, and service.Your perfect ratings and kind words are a great motivation for our entire team. We look forward to welcoming you back on your next visit and continuing to provide the same level of comfort and care you've come to expect.Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear HO Boon Hwee,Thank you for your feedback! We're delighted to hear that you appreciated the cleanliness of our hotel and the service provided by our helpful staff. Ensuring a spotless and welcoming environment for our guests is a top priority, and we're glad it made a positive impact on your stay.It's also great to know that you loved the water dispensers on every floor. We strive to offer convenient and sustainable amenities to enhance the guest experience.We appreciate your comments on the surroundings and amenities, and we’ll continue working on improvements to make your future stays even more enjoyable. We hope to welcome you back soon!Yours sincerely,Miriam WolberGeneral Manager

Svar från boendet: Dear Charleee,Thank you for choosing to stay with us during Ramadan and for taking the time to share your experience. We are delighted to hear that you had an enjoyable stay despite the constraints of the fasting period.We are pleased to know that our employees went above and beyond to accommodate you during your stay. It's heartening to hear that our team member was able to assist you in booking a private tour to explore the water village, the Sultan's palace, and even experience a water safari. We believe in providing personalized experiences for our guests, and we're thrilled to hear that our efforts contributed to a memorable adventure for you.We're glad you had the chance to enjoy our swimming pool during your stay. Your comfort and enjoyment are important to us, and we're delighted to hear that you had a relaxing time swimming.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Yours sincerely,Miriam WolberGeneral Manager