Banff Ptarmigan Inn

I have given a room at level 1 with window facing the car park and I could hear people talking in the late night. Location wise, its definitely great.

Disappointing and Noisy Stay – Not Recommended We had a very unpleasant experience at this hotel. Despite requesting a quiet room, we were placed near the reception area, which was already noisy. The worst part began at 1 AM when the staff started vacuuming the dining and recitation area with an extremely loud machine. It disrupted our sleep completely — not just one night, but two nights in a row. When I raised the issue, I found the cleaner wearing AirPods and the front desk staff listening to music in their room, clearly ignoring the disturbance being caused. When I asked if it was appropriate to clean at such an odd hour, the response was rude and dismissive: “This is the time we do cleaning — it’s normal.” Absolutely no regard for guest comfort. I would not recommend this hotel to anyone looking for a peaceful stay. One of the worst hotels I have ever stayed.

Loved our stay at Babff Ptarmigan Inn. The room was cleaned properly even the room services was perfect. We got a free transit pass with our reservation which we utilized! The picture is our view which you can see the mountains partially and it’s still so pretty!