Gästanvändare
5 november 2024
I have stayed at this hotel previously and had a pleasant experience always. But this time i was a bit disappointed as we got an old room compared to excellent rooms inside the hotel. Most of the rooms were equipped with smart card always, but this time they gave us a room with key which was hard to unlock & lock and also the room ac was not cooling properly. We consulted the room service and receptionists several times and they tried helping us. The room service person tried resetting the ac but it was still not properly cooling. We were literally struggling without proper ac, as we paid for the ac room and we had to sleep with just fan for 3 days. Still, i will always recommend this hotel to everyone who is visiting bangalore because, the hotel is at the center of the town and it’s very easy to commute to most of the places. The whole hospitality from the staffs and the room service were top notch and i will stay at this hotel next time too but please do mind these complaint next time.
Översätt