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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.3
Service4.3
Renlighet4.5
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Alla recensioner(135)
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Recensioner med foton/video(45)
Praktiskt för shopping(32)
Vänlig personal(29)
Rent och städat(26)
Utmärkta rum(26)
Nära shoppingområde(20)
Lätt att ta sig runt(11)
Skulle gärna bo här igen(8)
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Negativa recensioner(4)
Gästanvändare
Tvåbäddsrum
Bodde på sep. 2024
Familj
3 recension
4.2/5
Mycket bra
Publicerades 13 okt. 2024
Måste hjälpa detta hotell att förtydliga lite
Läget för detta hotell är fantastiskt och bekvämt eftersom transporterna är utmärkta och du kan välja båten, BTS guldlinje för att undvika trafikstockningen.
Båten kan nå många platser.
Elkontakterna är också utmärkta eftersom det finns usb- och multinationella kontakter.
Vattentrycket i toaletten är också utmärkt med olika lägen.
Jag har varit i 30 länder med olika hotellerfarenheter. Detta hotell säkerhet är stor.
Hygienen här är bra men ventilationen i toaletten måste förbättras. Och även ljudisoleringen.
KälltextÖversatt av Google
Svar från boendet: Dear Guest,Thank you very much for your kind feedback toward the location, facilities and security team of our Hilton Garden Inn Bangkok Riverside. This is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. We hope to have the pleasure of welcoming you back in the near future. Best regards,Patsamon ApichirapokeyDuty Manager
Dulay
Rum King
Bodde på dec. 2024
Familj
7 recension
4.7/5
Otroligt
Publicerades 23 jan. 2025
Great location, near ICONSIAM, great, friendly and helpful staffs. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Breakfast was good and great value for money. Room itself was well equipped and comfortable. I hope to be back for a longer visit in the future.
Översätt
Svar från boendet: Thank you for choosing to stay with us at Hilton Garden Inn Bangkok Riverside and for your review, we truly hoped you enjoyed Bangkok. I am most grateful for your kind words, especially for the service culture from our team. I have shared your praise with the entire team, who are delighted you had such an enjoyable and memorable stay. We do look forward to welcoming you back whenever your plans next bring you to Bangkok.Yours sincerely, Hilton Garden Inn Bangkok Riverside
Lydia Lee
King Deluxe rum flodutsikt
Bodde på nov. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 20 dec. 2024
Hotel was very clean and location was great! Just walking distance of 3 mins to Iconsiam.
Översätt
Svar från boendet: Dear Lydia Lee,Thank you for your kind feedback! We're delighted to hear that you enjoyed our hotel's cleanliness and our convenient location, just a short 3-minute walk from Iconsiam. We truly appreciate your comments and look forward to welcoming you back for another great stay! Safe travels!Warm regards,Hilton Garden Inn Bangkok Riverside
Rita
Rum King
Bodde på okt. 2024
Ensamresenärer
5 recension
3.5/5
Publicerades 17 nov. 2024
Opposite to icon Siam and next to the BTS golden line so quite convenient. But if you are going to other shopping area it will take quite some time.
Hotel rooms can see part of the river view( lower level block by icon Siam so guess higher floor can have a better view). Was able to see the fireworks from the room which is great!
Breakfast is ok but not that great as compare to other 4/5 star hotel. The swimming pool is pretty small. Good thing is you can see sunset from the lift lobby’s window. Sunrise can be seen from my room too.
Service is ok and other amenities is quite basic.
Översätt
Svar från boendet: Dear RitaThank you for taking the time to share your experience with us. It is through this valuable tool that we are able to gain feedback of our performance firsthand, which allows us to monitor and improve our services by focusing on your needs as a valued guest. We are sorry that not all aspects of your stay were satisfactory. Please be assured that we are taking guest feedback seriously and will be used as a tool for our further improvement. We hope to have the opportunity to redeem ourselves in the future.Best regards,Natthawarulchaya SriboonlueOperations Manager
Ms Regina
Rum King
Bodde på sep. 2024
Ensamresenärer
13 recension
3.0/5
Publicerades 3 nov. 2024
The worst hotel under Hilton that I had ever stayed. Totally far away from Hilton's standard! I was here for 6days5nights.
Lots of hiccups and room for improvement.
1- No conceriage
2- No bell man service
3 - No room service
4 - Pillow wasn't nice to sleep on
5 - Room was okay, But when comes to daily housekeeping its just absurd nonsense
- Daily room make up was not done throughly, Floor not vaccummed, bathroom not cleaned. It was till I made a complain to front desk then I come back with a
clean room
- The worst experience I had thus far as I have never stayed in a hotel whereby I come back daily with a unclean room.
I understand that it might just be a 4star hotel but being under hilton, the basic standard should be expected!
Nevertheless, I got to praised the front desk staffs for their good service and readiness when attending to request
Översätt
Svar från boendet: We are sorry that your experience did not meet your expectations. We look forward to an opportunity to welcome you back to Hilton Garden Inn Bangkok Riverside again.
Gästanvändare
Rum King
Bodde på jan. 2025
Par
5 recension
3.5/5
Publicerades 4 mars 2025
Location is excellent. Room is clean and spacious. But the swimming pool is too small. Good value for the money.
Översätt
Svar från boendet: Thank you for your valuable feedback. We're so glad to hear you enjoyed the location, spacious room, and cleanliness. It's also great to know that you felt it was good value for the money.We appreciate your thoughts on the swimming pool, and we'll certainly take that into consideration for future improvements. We hope to welcome you back soon and provide an even better experience.Yours sincerely, Hilton Garden Inn Bangkok Riverside
Nanami_532
Tvåbäddsrum Deluxe med utsikt över staden
Bodde på jan. 2025
Familj
1 recension
3.2/5
Publicerades 18 feb. 2025
A great place if you planing to come shopping and Roam around Iconsiam and its nearby the BTS Station. However considering it’s a 4/5 Star Hotel it didn’t meet up to its expectations. Maybe it’s because the Hotel was newly built, the service was very limited and few. They do have Luggage Storage but no hotel porter/Bell man service. After a long ride from Huanhin To Bangkok When we first arrived to our room, once we opened the door there were hints of smell of Durian. The plug of the sink won’t come off so we have to dugged them out. There were not much room service, however I was hoping for some improvement.
Översätt
Svar från boendet: Dear Nanami_532Thank you for taking the time to share your experience with us. It is through this valuable tool that we are able to gain feedback of our performance firsthand, which allows us to monitor and improve our services by focusing on your needs as a valued guest. Your feedback has been shared to our team for further improvement.We are sorry that not all aspects of your stay were satisfactory but hope to have the opportunity to redeem ourselves in the future.Best regards,Natthawarulchaya Operations Manager
FARHAN ALENIZI
Tvåbäddsrum Deluxe med utsikt över staden
Bodde på okt. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 21 nov. 2024
Connected to mall very close to icon siam
Översätt
Svar från boendet: Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Hilton Garden Inn Bangkok Riverside again soon.
Gästanvändare
Tvåbäddsrum Deluxe delvis flodutsikt
Bodde på dec. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 20 feb. 2025
Love the hotel , it's very New . And hv excellent room , staff are very very friendly and plus the location is superb just next to ICONSiam . Definitely will come back again . Highly recommend .
Översätt
Svar från boendet: It was a pleasure to welcome you to Hilton Garden Inn Bangkok Riverside recently, I am delighted with your great review and thank you for taking the time to write these kind words for my team's service delivery and the cleanliness and great location of our Hilton Garden Inn Bangkok Riverside. It is always fantastic to hear that the team has done the most for our guests and we are looking forward to welcoming you back soon.Yours sincerely, Hilton Garden Inn Bangkok Riverside
Gästanvändare
Tvåbäddsrum
Bodde på dec. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 11 jan. 2025
Desk staff, cleaning staff very helpful and very professional. Unfortunately I never got to use the services of the Restaurant and Bar staff.
Översätt
Svar från boendet: Many thanks for your review for Hilton Garden Inn Bangkok Riverside following your recent trip to Bangkok. We appreciate you taking the time to provide feedback, this is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. We hope to have the pleasure of welcoming you back in the near future.Best regards,Natthawarulchaya SriboonlueOperations Manager
Travelloverjames
Rum King
Bodde på sep. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 3 nov. 2024
Best location nice view cleaness
Översätt
Svar från boendet: Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Hilton Garden Inn Bangkok Riverside again soon.
Gästanvändare
Rum King
Bodde på nov. 2024
Familj
2 recension
3.5/5
Publicerades 29 dec. 2024
No views . No facilities , tiny pool , Just a new hotel for who come to sleep . If price is under 100usd that’s ok to book
Översätt
Svar från boendet: Thank you for choosing to stay with us at Hilton Garden Inn Bangkok Riverside and we truly hoped you enjoyed your stay. I would like to express my sincere gratitude for taking the time to share your experience with us. Your feedback is valuable as we continue to enhance our guests' experiences.As part of our commitment to providing exceptional service, we take all feedback seriously. Please be assured that your comments have been shared with the relevant departments for further review. We look forward to the opportunity to welcome you back to our hotel during your next visit to Bangkok.Yours sincerely, Hilton Garden Inn Bangkok Riverside
daryllim1990
Tvåbäddsrum
Bodde på okt. 2024
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 9 dec. 2024
Hotel is located beside Charoennakorn Station. 7/11 is located below the hotel. Lot's of massage centers within walking distance. Hotel is new & clean, Staffs are very friendly & smiley.
Recommend to others visiting Bangkok, Icon Siam is just 3 mins across the road.
Översätt
Svar från boendet: Dear daryllim1990It was a pleasure to welcome you to Hilton Garden Inn Bangkok Riverside recently, I am delighted with your great review and thank you for taking the time to write these kind words for our team's service delivery and the convenient location of our Hilton Garden Inn Bangkok Riverside. It is always fantastic to hear that the team has done the most for our guests and we are looking forward to welcoming you back soon.Best regards,Natthawarulchaya SriboonlueOperations Manager
Alfred Serpico
Rum King
Bodde på okt. 2024
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 15 nov. 2024
Everything was perfect, staff was very friendly and helpful, location just right next to Iconsiam and BTS stasion.
Översätt
Svar från boendet: Dear Alfred SerpicoIt was a pleasure to welcome you to Hilton Garden Inn Bangkok Riverside recently, I am delighted with your great review and thank you for taking the time to write these kind words for my team's service delivery and great location of our Hilton Garden Inn Bangkok Riverside. It is always fantastic to hear that the team has done the most for our guests and we are looking forward to welcoming you back soon.Best regards,Natthawarulchaya SriboonlueOperations Manager
Gästanvändare
Rum King
Bodde på sep. 2024
Affärsresenärer
1 recension
3.7/5
Publicerades 1 nov. 2024
New and clean rooms. However like what highlighted by previous patron, there is awful smell in the toilet at time. Bedside power point not working fine and light switches are confusing. Rooms to improve further!
Översätt
Svar från boendet: We are sorry that your experience did not meet your expectations. We look forward to an opportunity to welcome you back to Hilton Garden Inn Bangkok Riverside again.