Kevinyan58-
27 april 2025
The hotel itself is nice and has a very good location, making it convenient to explore Bangkok. However, there was construction going on right in front of the hotel and it seems to be a long time project. I stayed on Level 3; noise-wise, it was acceptable. 3
One unpleasant experience was finding blood stains on the toilet bowl when I first entered the room — definitely not what I expected from a hotel of this level.
Also, given how hot Bangkok is, I requested just two extra bottles of water, but the FO istaff rejected my request. In the end, I had no choice but to walk to 7-Eleven to buy some myself.
Service at one of the restaurants was another letdown. One of the waitresses didn’t greet us, and when we placed our orders, she just nodded without saying anything.
Overall, while the hotel’s location and design are good, there are serious areas that need improvement, especially in cleanliness, service attitude, and basic guest care.
Översätt