Cassia Rama 9 Bangkok by Banyan Group recensioner

Svar från boendet: Dear Valued guest , Khun PolevariaThank you for your kind feedback! We’re thrilled to hear that you enjoyed our convenient location, modern design, and delicious food. Our team is grateful for your recognition, and we’re glad our hospitality made your stay special. We look forward to welcoming you back soon!

Svar från boendet: Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay. The entrance area is part of ongoing development in the district that another building . We understand your concern about the elevator smell and have already reported it to the maintenance team for immediate action. Regarding the service, we apologize for the delay in assisting you and for the oversight with our bell staff. We truly appreciate your patience and hope you'll consider giving us another chance in the future.

Svar från boendet: Hi Valued Guest.Thank you for your feedback! We're glad you enjoyed your stay, the stylish lobby, rooftop pool, and breakfast options. We appreciate your understanding of the nearby construction and hope to welcome you back soon. Safe travels!

Svar från boendet: Dear Valued Guest,Khun MaliasThank you for your kind words! We're so glad you enjoyed the variety and loved our café and food. We can't wait to welcome you back!

Svar från boendet: Hi Valued guest.Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay at our new hotel near Rama 9. We're especially glad you had the opportunity to explore our various facilities, including the kids' zone. It's always wonderful to know that families can enjoy their time together here.We look forward to welcoming you back for another enjoyable stay. If there’s anything more we can do to enhance your experience, please don’t hesitate to let us know.Best Regards,

Svar från boendet: Dear Khun Alice AtcharaThank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience. We look forward to welcoming you back soon!

Svar från boendet: HI Valued guest,Thank you for sharing your feedback. We apologize for the oversight regarding the toothpaste and tissues. Typically, we provide a dental kit for our guests, but I appreciate you bringing this to our attention. I will make sure to inform our housekeeping team so that we can better accommodate future guests. Thank you for your understanding, and we hope to welcome you again soon.

Svar från boendet: Dear Valued guest,Thank you for your kind feedback! We're thrilled to hear you enjoyed our facilities. We're especially grateful to Daow for going above and beyond to assist you. We truly appreciate your recognition!

Svar från boendet: Dear Khun SuzanThank you for your feedback!. We're glad you enjoyed the hotel, and we’re excited for you to experience it once everything is complete!

Svar från boendet: Dear Mitch & PinThank you for your wonderful feedback! We're thrilled you loved the new facilities, the comfy bed, and the amazing views. We appreciate your understanding of the surrounding traffic and are glad the shuttle service was helpful. We look forward to welcoming you again!

Svar från boendet: Dear Khun Ahmad AltuijriThank you for your wonderful feedback! We're thrilled to hear you enjoyed our new hotel, the delicious baked goods at the coffee shop, and our diverse breakfast offerings. We look forward to welcoming you back soon!

Svar från boendet: Thank you for your feedback! We're glad you found the staff friendly and helpful. We appreciate your comments on parking and will work on improving the experience. Your input is valuable to us!

Svar från boendet: Hi Valued guest ,Khun BERNIEeThank you for sharing your feedback! We're glad to hear that you found the hotel to be in a convenient location on Rama 9, and we appreciate your understanding regarding the ongoing construction. We’re working hard to complete the final touches to ensure a seamless experience for all our guests. We also value your input on the facilities, and we’re pleased that you were able to enjoy the swimming pool, gym, and kids' club. We apologize for any noise disturbances, and we are actively addressing this to ensure a more peaceful environment. We hope to welcome you again soon, and we’ll continue working to improve our services for an even better stay. Safe travels!

Svar från boendet: Hi Valued Guest , Khun Wei KitThank you for sharing your feedback. We're glad to hear that you found the room clean. We sincerely apologize for the inconvenience caused by the issues with the hot water and the noise from the renovation work. We completely understand how disruptive this must have been to your stay.Regarding the hot water, we always ensure that all rooms are fully equipped with hot water before assigning them to guests. However, as your room was not previously reported with any hot water issues, I will personally ask our engineering team to recheck the system to ensure it's working properly.We also regret that the renovation noise disturbed your rest. While we strive to minimize disruption, we understand that early morning noise can be frustrating. Please know that we are doing our best to complete the work as efficiently as possible, and we appreciate your patience during this time.We truly value your feedback and will continue to improve our services. If there's anything else we can do to assist you during your stay, please don't hesitate to reach out.Warm regards,Joe