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Verifierade recensioner
Läge och interiör7.8
Bekvämligheter7.6
Service7.9
Renlighet8.1
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Alla recensioner(26)
Positiva recensioner(22)
Recensioner med foton/video(4)
Vänlig personal(7)
Utmärkt läge(5)
Negativa recensioner(2)
Jarrod0911
Rum Premier King
Bodde på dec. 2024
Res med vänner
2 recension
8.0/10
Mycket bra
Publicerades 20 jan. 2025
Good hotel. The location is good and the staff are both friendly and professional. The rooms aren’t very big but it’s a good value for money place to stay 😊
Översätt
Svar från boendet: Dear Jarrod,Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our convenient location and friendly staff contributed to a positive stay. Our team is committed to providing our guests with a wonderful and comfortable experience, so your kind remarks truly mean a lot. Please accept our apologies if you found the room size to be less than what you expected. We offer various room types and sizes to accommodate different guest needs, and we're confident that we can find a room that suits your preferences should you choose to stay with us again.Your feedback regarding the value for money is greatly appreciated. We're always striving to give our guests the best value, and we're glad to learn that our efforts resonated with you. We hope to have the opportunity to welcome you back in the future, and provide the exceptional quality of service expected from our hotel. Your satisfaction is our priority and rest assured, we will continue to work hard to ensure our guests have an enjoyable stay. Thank you again for your kind words and we look forward to serving you again soon.Best Regards,Syama Mansion, An Aspira Collection
Gästanvändare
Rum Premier King
Bodde på apr. 2025
Affärsresenärer
1 recension
9.5/10
Otroligt
Publicerades 20 maj 2025
friendly staff with buggy car to main road, very helpful staff, easy to going out both day & night
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your kind words about our friendly staff and the convenience of our location. We're delighted to hear that our team's helpfulness and the ease of access to the main road contributed to a pleasant stay for you. It's always our aim to ensure our guests feel supported and comfortable throughout their visit. We hope to welcome you back soon for another enjoyable experience.Best Regards,Syama Mansion, An Aspira Collection
Divane
Hörnrum Premier
Bodde på sep. 2024
Affärsresenärer
70 recension
10.0/10
Enastående
Publicerades 1 nov. 2024
I liked location of this hotel . Close to metro and biggest shopping mall Emporium, Ikea . You enjoy a lot of shops and fresheners here. Room are clean and tidy but little small . People are very kind . Will come again .
Översätt
Svar från boendet: Dear Divane,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you appreciated our prime location near the metro and Emporium shopping mall, and found our hotel rooms to be clean and tidy. Although we understand your concern with the room size, we strive to compensate by offering a comfortable and well-maintained environment. We are always exploring ways to enhance our guest experience and your feedback is greatly appreciated. We are especially pleased that our staff made your stay enjoyable with their kindness, as our team takes pride in providing friendly and attentive service to all our guests. We're thrilled to hear that you plan to visit us again, and we look forward to welcoming you back in the near future and promise to offer an amazing experience once again.Best Regards,Syama Mansion, An Aspira Collection
Jarsonn
Rum Premier Queen
Bodde på nov. 2024
Ensamresenärer
5 recension
10.0/10
Enastående
Publicerades 15 dec. 2024
I recently stayed at this hotel and had an excellent experience. I had arrived early in the morning due to my flight and wasn’t able to check in early due to being fully booked, but the lovely lady at the front named Pie looked after me and still welcomed me in to wait in the lobby, when I was checked in the atmosphere was welcoming and the place was spotless and the location couldn’t have been better—central to everything I needed and easy to get around.
What really made my stay memorable, however, was Pie! The same staff member who helped me at check-in, Pie went above and beyond to make sure I felt comfortable and taken care of from the start. She was warm, attentive, and made the check-in process smooth and effortless. It’s clear that she truly cares about the guests’ experiences, and her kindness really set the tone for my entire stay.
I highly recommend this hotel not just for its cleanliness and great location, but also for the outstanding customer service. Thanks to Pie, my time here was made even more enjoyable.
Översätt
Svar från boendet: Dear Jarsonn,It's always delightful to hear about the positive experiences of our guests. Our team takes pride in ensuring that all aspects of your stay are enjoyable and it's gratifying to know that we’ve succeeded during your visit. Your warm words regarding our staff member, Pie, are greatly appreciated. Commentaries like yours are incredibly motivating and we'll make sure to share it with her.We're also delighted to hear that you found our hotel spotless and central to your needs. Our team works hard to maintain a clean and inviting atmosphere for our guests, and your acknowledgment confirms our efforts.Should you find yourself in our city again, we'd love to welcome you back at our hotel. It was an honor to have had you as our guest and we look forward to the opportunity of serving you again. Thank you for your stellar review and for recommending us.Best Regards,Syama Mansion, An Aspira Collection
Gästanvändare
Hörnrum Premier
Bodde på okt. 2024
Ensamresenärer
19 recension
7.5/10
Publicerades 23 nov. 2024
The rooms are very small, literally no room other than the bed (smaller than what I have seen in places like Tokyo...)
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback. It's unfortunate to learn that the size of our rooms did not meet your expectations. While our rooms are designed to maximize space and efficiency, we understand that personal preferences can vary greatly, and we assure you that we're currently exploring options for room renovation and your candid feedback is extremely valuable in helping us to continue to improve our services. It's also worth noting that we do offer a variety of room sizes, including some larger options that might better accommodate your space needs on a future stay. We're truly grateful for your comments, and would be thrilled to host you again so we can ensure a more comfortable stay that aligns with your expectations.Best Regards,Syama Mansion, An Aspira Collection
Anonym användare
Rum Premier Queen
Bodde på okt. 2024
Ensamresenärer
2 recension
6.5/10
Publicerades 5 dec. 2024
Worth it for the money. Location is great and good for a short stay. But don't expect to much.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you found our location to be convenient and our rates to be reasonable. However, we regret to hear that your experience did not completely live up to your expectations. Please be assured that we continuously strive to improve our guest experience and your feedback is crucial in this process. We sincerely hope that you will give us another opportunity to showcase the quality service that is typically expected from us.Thank you again for your review, and we look forward to serving you on your next trip.Best Regards,Syama Mansion, An Aspira Collection
mae
Rum Premier Queen
Bodde på sep. 2024
Ensamresenärer
1 recension
3.0/10
Publicerades 6 okt. 2024
*WORST HOTEL IN BANGKOK EVER*
*AVOID AT ALL COSTS*
I have been to Bangkok countless times. This year alone, this was my fourth trip to Bangkok, and this hotel was undoubtedly one of the worst.
First, the hotel photos were deceiving.
I thought I was in Hong Kong the moment I stepped into the hotel room. It was so incredibly small.
The hotel was located next to a road, so not only was the noise from the road disturbing, but there was also absolutely no soundproofing in this hotel. You could basically hear the next room flushing the toilet, showering, left alone other activities. You know if you know.
Furthermore, the hotel is located in a red-light area! The entire stretch! As a solo female traveler, I did not feel safe at all.
To make things worse, the receptionist, besides Clary, all looked like you owed them a million dollars.
They never even said hello.
I stayed in many other cheap hotels before, but they are far better than this hotel .
Please look for another hotel.
Översätt
Svar från boendet: Dear Mae,Thank you for sharing your detailed feedback. We regret to hear that your stay did not meet your expectations, and we appreciate the opportunity to address your concerns.Regarding the room size, we do offer a variety of room types to suit different preferences, and we are sorry that the room you stayed in did not meet your needs. We would like to clarify that all the photos on our website reflect the actual rooms, but we understand how expectations may differ.We are also aware that city noise can be an issue for some of our guests, and we will continue to review our soundproofing measures to see where improvements can be made. Your feedback on this is valuable, and we appreciate you bringing it to our attention.We are especially concerned to hear that you felt unsafe due to the hotel's location. While we cannot change the surroundings, we are committed to ensuring our guests feel comfortable and secure at all times. We will take your comments seriously and assess any further steps we can take to support the safety of solo travelers.Regarding your experience with our reception staff, we sincerely apologize if our service did not reflect the warm hospitality we aim to provide. We will address this with the team to ensure our service standards are consistently met.We truly regret that your stay was not satisfactory, and while we understand your disappointment, we hope you might consider giving us another opportunity to provide a better experience in the future.Best Regards,Syama Mansion, An Aspira Collection
Gästanvändare
Rum Premier Queen
Bodde på feb. 2025
Par
3 recension
8.0/10
Mycket bra
Publicerades 8 mars 2025
Good place for the price is ok!!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review. We're pleased to hear you found our place to be good value for the price. Our convenient location near Sukhumvit Road and amenities like free WiFi and 24-hour front desk aim to enhance your stay. We would love to have the opportunity to provide an even better experience on your next visit.Best Regards,Syama Mansion, An Aspira Collection
Anonym användare
Rum Premier King
Bodde på dec. 2024
Par
11 recension
9.0/10
Utmärkt
Publicerades 11 jan. 2025
Great location, clean rooms
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to provide such a positive feedback from your recent stay. It's wonderful to see that our prime location and cleanliness met your expectations, as these are aspects we take great pride in. We always strive to offer the highest standards of cleanliness and convenience to make our guests' stays memorable. If there's anything we can enhance or any specific areas that could have turned your 4-star experience into a 5-star one, feel free to let us know. Your suggestions are highly appreciated as they help us improve our services, and we look forward to having another chance to serve you better during your next stay with us.Best Regards,Syama Mansion, An Aspira Collection
UteshevaLisa
Rum Premier Queen
Bodde på nov. 2024
Ensamresenärer
3 recension
7.0/10
Publicerades 3 jan. 2025
Overall, okay.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback. We're sorry to hear that your stay with us was not up to par, as your satisfaction is very important to us, and we aim to provide a truly unique and enjoyable experience for all of our guests. Your feedback is appreciated as it gives us the opportunity to improve, and assure you that we are working diligently to enhance our services. We hope to have the opportunity to welcome you back in the future and show you the improvements we have made.Best Regards,Syama Mansion, An Aspira Collection
Daria Zinoveva
Hörnrum Premier
Bodde på feb. 2025
Ensamresenärer
13 recension
7.5/10
Publicerades 24 mars 2025
Мне было очень комфортно в отеле. Хотела номер именно с боковым остеклением, очень необычно. Сначала дали номер не той категории, не знаю случайно или специально. Комната маленькая, но я люблю такие, мне уютно. Персонал очень приятный и вежливый. Возле ресепшн можно бесплатно взять кофе. Метро недалеко. Отель находится на улице с несколькими увеселительными заведениями с девушками.
Översätt
Svar från boendet: Дорогая Дарья, Благодарим за Ваше время и за то, что поделились своим отзывом о пребывании в нашем отеле. Мы рады, что Вам понравился наш уютный номер с боковым остеклением и Вы смогли насладиться близостью к метро и нашими удобствами. Также мы хотим извиниться, если был недостаток в обслуживании при приеме. Мы стремимся улучшать наши услуги и гарантировать, что каждый гость получает номер, который он зарезервировал. Ваш комментарий поможет нам сделать это. Будем рады видеть Вас снова в нашем отеле и надеемся, что Ваш следующий визит принесет еще больше удовлетворения!С наилучшими пожеланиями,Syama Mansion, An Aspira Collection
cc120
Rum Premier Queen
Bodde på jan. 2025
Ensamresenärer
3 recension
7.5/10
Publicerades 6 feb. 2025
房間類似香港一樣的小 鄰街很吵 但前台服務不錯
Översätt
Svar från boendet: 尊敬的客人,感謝您選擇我們酒店並花時間提供反饋。很抱歉聽到房間大小和附近街道的噪音讓您感到不滿意。我們一直在尋找解決這些問題的方法,並會基於您的反饋採取必要的措施。同時很高興聽到您對前台的服務表示滿意。團隊一直致力於為每一位客户提供卓越的服務,並確保您的住宿體驗儘可能愉快。您的善意評價對工作人員是一種極大的鼓舞。希望這些小問題不會影響您再次選擇的決定,期待有機會再次為您提供更好的服務。再次感謝您的寶貴反饋,我們期待您的回訪。此致Syama Mansion, An Aspira Collection
Svar från boendet: にゃんたーい様ご滞在中のご経験について詳細にお知らせいただき、誠にありがとうございます。ご指摘いただいた点を直ちに調査し、改善に努めさせてさせていただきます。特に客室の清掃とメンテナンスには、より一層力を入れさせて頂きます。この度は貴重なご意見をお聞かせいただき、ありがとうございました。Syama Mansion, An Aspira Collection
Gästanvändare
Rum Premier Queen
Bodde på dec. 2024
Affärsresenärer
36 recension
1.5/10
Publicerades 1 feb. 2025
房間特別小,連個行李箱都放不下,服務 衞生都不行,價格不值這個價
Översätt
Svar från boendet: 尊敬的客人, 感謝您花時間提供反饋,我們十分重視您的意見。很遺憾聽到您對房間大小以及服務和衞生的不滿。我們已經將這些問題反映給相關部門,以便做出相應的改進。就房間大小問題,我們正在探索提高空間利用率的可能性。同時也會盡量在預訂時與客人確認需求,確保他們能夠得到滿意的入住體驗。對於服務和衞生方面,我們承諾將進一步加強對員工的培訓和管理,不斷提升服務質量。衞生問題對於您的住宿體驗有着重要的影響,因此我們將更加嚴格的執行衞生標準,以確保您在下次入住時能有更好的體驗。雖然我們無法改變已有的經歷,但希望這些改進措施能夠讓您和所有的客人在未來的入住中得到更好的體驗。由衷地感謝您提供的寶貴反饋,並期待在未來有機會為您提供更優質的服務。此致Syama Mansion, An Aspira Collection
Gästanvändare
Rum Premier King
Bodde på sep. 2024
Ensamresenärer
2 recension
7.5/10
Publicerades 4 okt. 2024
房間小。房間裏飲料少。沒有剃鬍刀。沒有洗面奶。洗髮水什麼都不好。其他都沒問題。整體不錯。
Översätt
Svar från boendet: 尊敬的客人,感謝您的評價,我們重視您的反饋。很抱歉您在入住期間對房間大小和配備的飲品數量有所不滿。我們將根據您的建議,考慮在未來改善房間設施和飲品選擇。關於刮鬍刀和洗面奶的問題,服務枱可以免費提供,衹需致電前台便可輕鬆獲取。同時,我們會把您對洗髮水的反饋轉達給相關部門,以提升服務質量。非常感謝您的肯定,其他方面“都沒問題,整體不錯”是對我們最大的鼓勵。我們將繼續改進,為顧客提供更加舒適的住宿體驗。希望您在下次旅行時,再次選擇我們的酒店。此致Syama Mansion, An Aspira Collection