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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.2
Service4.4
Renlighet4.4
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Negativa recensioner(28)
Anonym användare
Tvåbäddsrum Standard
Bodde på Jul 2024
Familj
1 recension
2.2/5
Publicerades Jul 6, 2024
Firstly, the room we checked in smells horrible that we have to request to change. The room we stayed in later was not clean for the bedsheet and carpet, my family and I had allergies after sleeping for consecutively 2 nights. Also there’s an accident that a hotel staff opened our room when we obviously put up ‘do not disturb’ sign and were resting in, he just used the hotel staff key to open the door. What a negative experience from these! Please clean your room thoroughly, and change your reception lady who has been showing a bad attitude, and have some trainings on your staff to NOT enter room wrongly again.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing Hotel Indigo Bangkok Wireless Road here in Bangkok as your hotel of choice. We appreciate hearing from our guests, as it helps us understand areas where we can improve our services and facilities. Based on your comment, we regret to learn about your stay experience with us. We are very sorry to hear that certain aspects did not meet your expectations. We take your feedback, and it will be discussed with the relevant department heads concerned to see how best we can achieve rapid improvement to avoid recurrence.Once again thank you for sharing your experience and please do let us know if we can be of any assistance to you.Sincerely, Hotel Indigo Bangkok Wireless Road
Crushdick1
King Size Bed Standard Trädgårdsutsikt Hörnbalkong
Bodde på Jun 2024
Res med vänner
1 recension
4.0/5
Mycket bra
Publicerades Jun 12, 2024
The perfect place from which to explore Bangkok
Very comfortable and warm room. Plenty of electric sockets to charge my devices and work with my laptop. Great TV and really excellent hot shower, so easy to use. Friendly staff and fantastic breakfasts. I love the Karelian pies. The hotel is very central within easy reach of shops, eating places and metro, trams, buses and the Central Station. I will certainly be back."
Översätt
Svar från boendet: Dear Crushdick1,Thank you for having chosen Hotel Indigo Bangkok Wireless Road as the hotel of choice for your recent stay. We are indeed pleased to learn that you have enjoyed your stay with us and very pleased to know that our facilities and the service provided by Vibrant Team have contributed to making your stay a memorable one. Thank you again for your valued feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours,Hotel Indigo Bangkok Wireless Road Team.
Badussy
Tvåbäddsrum Standard
Bodde på Jul 2024
Familj
2 recension
3.7/5
Publicerades Jul 27, 2024
Clean room spacious bathroom 👍
Översätt
Svar från boendet: Dear Valued guest, Thank you for taking the time to share this review of your latest experience with us. We appreciate your support and happy to hear that you have enjoy your stay with us! We always love to hear from our guests.We hope to have the privilege of warmly welcoming you back again soon on your next trip to Hotel Indigo Bangkok Wireless Road. Sincerely, Hotel Indigo Bangkok Wireless Road Team
Anonym användare
Standardrum
Bodde på Feb 2024
Annat
8 recension
4.5/5
Utmärkt
Publicerades Apr 7, 2024
If you stay more than two days, you realize the breakfast is really boring, always the same. The swimming pool is great, you have a great view of the Bangkok city center. The location of the hotel is premium! As for the cleanliness, the rubbish bin in the toilet is really small and the cleaning personnel not very diligent. It is difficult to open or close balcony door. As for the hotel restaurant, prices of the dishes do not match the quality. The dessert was quite disappointing, despite being the most expensive in the menu. The hotel staff didn’t change the greeting message on the TV screen, so instead to feel welcomed, I had the impression of the utter negligence, as the greeting was for someone else (probably the previous guest), not me. The choice of TV channels could have been better.
Översätt
6/7
Svar från boendet: Dear Valued guest, Thank you for taking the time to share your candid comments about your latest stay at our hotel. Please allow me to apologize for any inconvenience caused you. We take all feedback from our guests seriously, as they allow us to make adjustments and changes to ensure the best possible experience at our hotel. However, we are thrilled to know that our central location and swimming pool have added to the convenience of your stay.A staycation should be a relaxing experience and it is regrettable that your time with us was impacted in this, due to the food quality of dessert and on greeting message on TV and the cleanliness issue. Please rest assured that we have discussed your case with the teams concerned and implemented additional training to improve both our product knowledge and the timeliness of our communication with guests to prevent further occurrences. We truly appreciate your thoughts and hope that you will give us the opportunity to serve you again in the near future and show you our true hospitality. Sincerely Your Hotel Indigo Bangkok Wireless Road Team
suet ling
King Size Bed Standard Trädgårdsutsikt Hörnbalkong
Bodde på Feb 2024
Familj
8 recension
4.7/5
Otroligt
Publicerades Feb 12, 2024
Nice staff, nice view. A bit noisy but acceptable.
10mins to railway. Many nice restaurants around for breakfast and dinner
Översätt
Svar från boendet: Dear Suet Ling, Thank you for having chosen Hotel Indigo Bangkok Wireless Road as the hotel of choice for your recent stay. We are indeed pleased to learn that you have enjoyed your stay with us and very pleased to know that our facilities and the service provided by Vibrant Team have contributed to making your stay a memorable one. Thank you again for your recommendation and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours,Hotel Indigo Bangkok Wireless Road Team.
Gästanvändare
Rum Standard på övre våningsplan med 1 king size-säng
Bodde på Sep 2024
Affärsresenärer
15 recension
5.0/5
Enastående
Publicerades Nov 6, 2024
Amazing hotel right in the center of Bangkok. Good service and great facilities
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for your wonderful review and perfect scores across all categories. We are delighted to hear that you found Hotel Indigo Bangkok Wireless Road to be an amazing place to stay, right in the heart of Bangkok.Your appreciation of our service and facilities is truly rewarding for our team. We strive to provide an exceptional experience, and it's wonderful to know we succeeded in making your stay enjoyable.We look forward to welcoming you back for another memorable visit.Warm regards,Hotel Indigo Bangkok Wireless Road
Dani2603
Standardrum med king size-säng och balkong
Bodde på Jun 2024
Affärsresenärer
3 recension
4.2/5
Mycket bra
Publicerades Jul 14, 2024
Hotel views and swimming pool are amazing. The service is great but the quality of the wet amenities is so so.
Översätt
Svar från boendet: Dear Khun Dani2603, Thank you for sharing this positive review. We are very pleased to know that our facilities and the service provided by Team Members have contributed to making your stay a memorable one. We hope to warmly welcome you back again soon.Sincerely,Your Hotel Indigo Bangkok Wireless Road Team.
Mirko CN - NL
Premium King Size-sängrum med stadsutsikt och balkong
Bodde på May 2024
Affärsresenärer
45 recension
5.0/5
Enastående
Publicerades Jun 2, 2024
Always a delight to stay at the Indigo in Bangkok.
Incredible friendly and helpful staff , always service with a smile .
Översätt
Svar från boendet: Dear Valued guest, Thank you for taking the time to share this lovely review of your latest experience with us. We appreciate your support and happy to hear that you have enjoy your stay with us! We always love to hear from our guests.We hope to have the privilege of warmly welcoming you back again soon on your next trip to Hotel Indigo Bangkok Wireless Road. Sincerely, Hotel Indigo Bangkok Wireless Road Team
Tahta 1412
Premium King Size-sängrum med stadsutsikt och balkong
Bodde på Nov 2023
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades Jan 21, 2024
Beautiful boutique hotel,toilet was beautiful, location was great. Food was ok. No complains!
Översätt
Svar från boendet: Dear Tahta 1412,Thank you for sharing this detailed and glowing review! We are so pleased that it was such an all-round memorable stay for you. We hope to continue to have the pleasure of welcoming you back to our vibrant neighbourhood on your next trip to Bangkok.Sincerely,Your Hotel Indigo Bangkok Wireless Road Team
Anonym användare
Premium King Size-sängrum med stadsutsikt och balkong
Bodde på Apr 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades Apr 15, 2024
Perfect location!! 3 mins walking to the station, seven eleven is right beside the hotel so you wont feel hungry 24 hours, the room is compact but enough. Definitely will be back 😊😊❤️
Översätt
Svar från boendet: Dear Valued guest, Thank you for sharing this positive review. We are very pleased to know that our Perfect location added to the convenience of your stay!Thank you for recommending our hotel to others, and we can't wait to welcome you back for another memorable stay! Sincerely, Hotel Indigo Bangkok Wireless Road
G8mb
Standardrum med king size-säng och balkong
Bodde på May 2024
Ensamresenärer
31 recension
5.0/5
Enastående
Publicerades May 4, 2024
Nice hotel, funky design and good location. Friendly staff and rooftop bar is pretty cool
Översätt
Svar från boendet: Dear Khun G8mb, Thank you for sharing this positive review. We are very pleased to know that our facilities, convenient location and the service provided by Team Members have contributed to making your stay a memorable one. Thank you once again for your recommendation, we hope to warmly welcome you back again soon.Sincerely,Your Hotel Indigo Bangkok Wireless Road Team.
Aaron Cheung
Tvåbäddsrum Standard
Bodde på Sep 2023
Par
1 recension
5.0/5
Enastående
Publicerades Sep 25, 2023
Nice Location with good services, in room dining is fantastic and truly recommend for everyone to stay in Indigo.
And thank you to Indigo for setting up the room for our anniversary trip. Definitely will visit again
Översätt
Svar från boendet: Dear Aaron,We appreciate you sharing this review of your latest stay at our boutique hotel in Bangkok. Your support means a lot to us and we hope to welcome you back for many more visits to our vibrant neighbourhood.Sincerely,Your Hotel Indigo Bangkok Wireless Road Team.
Annabelle0223
Premium King Size-sängrum med stadsutsikt och balkong
Bodde på Jul 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades Aug 16, 2024
The hotel is situated in a great location to walk around Bangkok.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for sharing this positive review. We are very pleased to know that our location in the heart of the city made it easy for you to travel around and our good service by our staff have contributed to making your stay a memorable one. We hope to warmly welcome you back again soon.Sincerely,Your Hotel Indigo Bangkok Wireless Road Team.
Lorenzo
Standardrum med king size-säng och balkong
Bodde på Feb 2024
Ensamresenärer
19 recension
3.2/5
Publicerades Feb 18, 2024
This time a little disappointing, big stain in the duvet as I arrived. Check in procedure was faster but check out they forgot to charge me for the minibar expenses and they literally took me back from the car 15 minutes after the check out at the counter.
Obviously I paid but they should not have asked.
Översätt
Svar från boendet: Dear Lorenzo,Thank you very much for choosing Hotel Indigo Bangkok Wireless Road here in Bangkok as your hotel of choice. We appreciate hearing from our guests, as it helps us understand areas where we can improve our services and facilities. Based on your comment and rating score on the cleanliness and service areas. We are very sorry to hear that certain aspects did not meet your expectations which we have shared your feedback to team member concerned to improve on our service offerings.Once again thank you for sharing your experience and please do let us know if we can be of any assistance to you.Sincerely, Hotel Indigo Bangkok Wireless Road
AlexC
Högt Våningsplan Standard King Size Säng Rum Med Trädgårdsutsikt Och Balkong
Bodde på Aug 2023
Par
7 recension
5.0/5
Enastående
Publicerades Aug 6, 2023
Outstanding good !
Very cozy room and comfortable bed. Very friendly staff. Rich breakfast, only some dishes are too sweet (Thai-style sweet).
Extremely delicious in-room dining from the restaurant… a must try !
Hospitality at its best. We love the Indigo
Översätt
Svar från boendet: Dear AlexC, thank you for sharing such as lovely picture to go with this glowing review! We are delighted you had a memorable time and will be sharing your feedback with the rest of our food and beverage team to further inspire and delight them. We hope you will visit us again soon on your next Bangkok trip!Sincerely,Your Hotel Indigo Bangkok Wireless Road Team