Mode Sathorn Hotel

I always like to stay at this hotel because of the location and the staff are super friendly

It was my third stay in this hotel (2018; 2023; 2025). Great location & area. Nice colors and amenities. Over the years you see some lacks in cleaning. Pool is still stunning and the staff still very friendly. Would book again.

This is our 3rd time but probably last in this hotel, since my son love its location ( Near bts and can see bts from window). Unfortunately this time I made the mistake and forgot my galaxy ear buds on the night table, since we were in a hurry. After realising my mistake, i immediately called the hotel and asked them if the housekeeper found it . The reception checked and said housekeeper did not find anything. I explained on the phone, that even though its not very very expensive, this air bud means a lot to me, and that it is important for me to find it . I asked if in the morning when the housekeeper is doing the room, if she could recheck again . She said housekeeper cannot do it, since another guest has checked in . And i need to wait until the 17th . I explained my fear that on the 17th it might be already taken eventually, if they could just ask the guests or let the housekeeper look again. I was not asking to go through their guests luggage or so. The reception said. She will ask the housekeeper and call me back the next day. 2 days passed and no one called me back. Today i called again, and again, same answer, only no we cannot disturb the guest ( i understand this point, but really, there are nice ways to ask the guests or to find a solution ) , and the fact that housekeeper is cleaning, why cant she just have a look under the bed or nearby ?? They gave no explanation, only repeating the same sentence. No we cannot . To be honest, I feel like once i check out i am no longer important. After service is zero . Even its my fault that i forgot my air buds, it is really not that hard to assist to make the client, in this case me, feel understood and helped. I explained many times, i can buy new air buds, but this one was a special gift from someone important, so buying a new one would have not the same meaning . But the hotel seems not interested in all. Really disappointed. So for all who are planning to stay, dont forget anything. Because once you forget, you will not get any assistance. Because when you checked out, you are not important anymore.

Everything was perfected. I booked for only one night. Nice facilities. Good staffs.

Enjoy the amenties esp the swimming pool and gym. Breakfast is good and western and eastern varieties. The room size is spacious with big bathroom.

Bangkok is well know for rush hours. Hotel next to sky train is an A list. Also fair price with bathtub skyview!!!! common worth it. Highly recommend for people, who want to stay during non tourist time.