Galleria 12 Sukhumvit Bangkok by Compass Hospitality recensioner

As a guest at Galleria 12 Sukhumvit Bangkok, I found the hotel to be a great choice for both business and leisure travel. Its prime location near Asok BTS and MRT stations, Terminal 21 shopping mall, and vibrant nightlife spots like Nana Plaza and Soi Cowboy made it incredibly convenient to explore the city. The rooms were spotless and well-equipped with modern amenities such as rainfall showers, minibars, and coffee/tea facilities, ensuring a comfortable stay. The staff were exceptional, always professional and friendly, often going above and beyond to assist guests. Their personalised service was truly appreciated. Additionally, the hotel offered a range of facilities, including a fitness centre, outdoor pool, free Wi-Fi, and a complimentary shuttle service to the main road, which added great value to my stay. However, there were a few areas that could be improved. The lack of in-room food delivery was inconvenient, as I had to collect my Grab orders from the front desk. The on-site restaurant’s limited hours, closing at 1:30 pm, meant there were no dining options available for dinner, which was a bit of a drawback. The pool bar was unstaffed and lacked ambiance, and both the pool and gym closed early at 8 pm, which was restrictive for those wanting to exercise or relax later in the evening. Overall, while these areas could be enhanced, the hotel provided a pleasant and convenient experience.

Very nice hotel, staff very kind and very good , the location is very nice because you have the BTS with 2min or walking , amazing room

Service by staff was good eventhough location of the hotel was not the best.

I actually wanted to book Galleria 10, but the room I wanted was sold out. So Galleria 12 it was. My Missus and I booked the “suite” which is a big room and probably good value for money. Big Ref, Microwave, sitting area, desk for working. Good water pressure in shower. Silent and good aircon. We were in 3rd floor. The view a bit higher up would be probably nicer, but we were not in Bangkok to look out of the window. Room service was not really good. They took garbage, replaced used toiletries, made the bed and changed towels (most of the time), one day we had 4, the other day only 2. However, they never cleaned the floor in the 6 days. I left some candy wrapper (obvious) lying on the floor the first day, it was still there, when we checked out 5 days later. Breakfast was fine to start the day, and with no other options in direct neighborhood a good idea to book with the room. Staff overall was friendly and helpful. Jumped in the pool only 2 times for 5 minutes refreshing. Nothing to write home about, but better than no pool. Location is a bit further back from Sukhumvit Rd and it is a good 5 minute walk. Sadly, there is nothing in the Soi other than 1 restaurant. Most other Soi have way more to offer like shops and street food. But it was nice and quiet, which is of course a big “Plus”. General location is fantastic with Asak- and Nana Station as well as shopping malls and 2 entertainment districts in walking distance. May book again, but with that many options in this area, I also may end up at another place. Time will tell.

Stay this hotel a few times. Overall good. AC in small gym work on and off. Has bottle water in gym in morning. Need to walk about five minutes to main road. A couple good coffee shops on this small street. Staff will print documents without charge if you send then email.

I had a pleasant stay at Galleria12 Sukhumvit Bangkok. The hotel is modern, clean, and offers great amenities. The rooms are spacious, well-maintained, and comfortable, with everything you need for a relaxing stay. The staff were friendly, efficient, and provided excellent service throughout my visit. The hotel facilities are top-notch, with a nice pool, fitness center, and a cozy atmosphere. The breakfast was also delicious with a variety of options.

2nd time visit If you're looking for a hotel that combines convenience, comfort, and modern amenities, this hotel is a solid choice.

Convenience location. 600 m from BTS Asok station.

Customer service staff is warm and courteous, the room is clean and overall clean, the transportation is convenient, close to BTS Asok station and MRT Sukhumvit station, there are also many Thai restaurants nearby, it is worth to stay.

Hotel seems near to Asok station but the walk from main road is abit too quiet especially for ladies. It will be good if they were to bring back the feeder service from the train station. Drainage in toilet is shower area is bad. Water drain slower than us showering and water just overflow to the dry area. Tho the room is for two people. Only one shower gel and one conditioning shampoo were given each day. Nonetheless, service at concierge was friendly and responsive.

It was good stay but the hotel is far from the Main Street .

I had changed the room around 3 AM! It was horrible experiment as the hotel receptionist set a room for me which is right next to laundry room. I had to wake up at 2:40 AM as affecting by the noise of washing machine running, plus pepple talking. I called the girl who is in charge at that time and she said she will send someone go up to check. 15 mins later, she called back to me and said someone was taking shower. What a BIG LiAR! The hotel has its plan of floors. They know exactly where my room is and how rude they set the room was just next to laundry.

I loved my stay at Galleria 12 Bangkok! The staff were friendly, the room was clean and modern, and the location was perfect—quiet but close to Asok BTS and Terminal 21. The breakfast had a nice mix of Thai and Western options, and the pool was a great place to relax. Excellent value for money—I’ll definitely stay here again!

Excellent location. Good friendly staff. The aircon in my room was noisy and the breakfast a little limited. But very good clean room otherwise. Lots of great restaurants and street food nearby. Enjoyed my stay and will return.