Best Western Sukhumvit 20 recensioner

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the experience you encountered during your stay, which clearly did not meet your expectations or our usual standards.Your comments regarding cleanliness, amenities, and overall maintenance have been noted with great concern and have already been shared with our housekeeping and maintenance teams for immediate improvement. We are also investigating the issues you mentioned to ensure they are properly addressed.We’re glad to hear you found the location convenient and the neighborhood safe. We truly appreciate your input and hope to have the opportunity to provide you with a much-improved stay should you choose to visit us again in the future.Warm regards,Simon

Svar från boendet: Dear King1074,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Your comments regarding the cleanliness of the room, the open bottle of water, and the unlocked connecting door are concerning, and we will address these matters with our housekeeping and maintenance teams immediately to ensure they are properly handled.We understand how important security and cleanliness are to our guests, and we truly appreciate you bringing these concerns to our attention. We hope to have the opportunity to provide you with a better experience in the future.Best regards,Simon

Svar från boendet: Dear Matthew,Thank you for sharing your feedback! We're glad to hear you enjoyed the hotel's location. We apologize for any inconvenience regarding the single key policy and the breakfast options. To clarify, the breakfast cost is 160++ Baht, and we appreciate your input about the pricing and variety. We will consider your comments as we continue to improve our services. We hope to welcome you back for an even better experience in the future!Regards,Mr Simon

Svar från boendet: Dear Guest,"Thank you for your kind review! We're glad to hear you enjoyed our friendly staff, clean rooms, and spacious accommodations. We hope to welcome you back again soon!"Regards,Simon

Svar från boendet: Thank you so much for your kind words! We're thrilled to hear you enjoyed our location and that our team made a positive impression during your stay. It means a lot to know their hard work during a busy time didn’t go unnoticed. We hope to welcome you back again soon! 😊

Svar från boendet: Subject: Thank You for Your FeedbackDear Leo22,Thank you for your comments. I apologize for the inconvenience regarding the facilities and the cleaning charges. Your feedback will help us review our pricing and service offerings. We strive to provide a better experience and hope to improve in these areas.Best regards,Mr Simon

Svar från boendet: Dear Guest,Thank you for your continued trust in our hotel! We're thrilled to hear that you've enjoyed your stays with us each time and appreciate our convenient location near Terminal 21 and EmSphere. We always look forward to welcoming you back for another great experience.See you soon!Best regards,Mr Simon

Svar från boendet: Dear RikainChina,Thank you for your review. We’re pleased to hear that you enjoyed our convenient location and overall had a good experience at the hotel.We also appreciate your feedback regarding the mattress. We understand that comfort is important, and we will take your comments into consideration as we continue to improve our accommodations.Thank you again, and we hope to welcome you back in the future.Best regards,Mr Simon

Svar från boendet: Dear Khun Supakorn,Thank you for your review! We're glad to hear that you enjoyed our convenient location. We hope to welcome you back soon!Regards,Mr Simon

Svar från boendet: Dear Lim,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. We are extremely sorry to hear about the cleanliness concerns you raised, especially regarding the cockroach and the housekeeping service. This is certainly not the standard we aim to provide, and we will address this with our housekeeping team to ensure it doesn't happen again.Regarding the location, we understand that it may not have been ideal for your needs, but we hope it didn't affect your overall experience too much.We truly value your comments as they help us improve our services. We hope to have the chance to welcome you again in the future and provide you with a better experience.Best regards,Mr Simon

Svar från boendet: Dear Guest,Thank you for sharing your feedback. We appreciate your comments about our hotel. We're sorry to hear that the location wasn't as convenient for you. While we are a bit of a walk from the train station, many of our guests find the area peaceful and enjoyable. We hope you still had a pleasant stay, and we’d love to welcome you back in the future!"Regards,Simon

Svar från boendet: Dear Kohws,Thank you for your kind feedback! We're thrilled to hear that you enjoyed our convenient location, with easy access to the MRT, BTS, a nearby park, and a great mall. We look forward to welcoming you back on your next visit!Best regards,Mr Simon

Svar från boendet: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. We take your comments about staff friendliness seriously and will work with our team to ensure a more welcoming environment.Regarding the pool, we would like to clarify that it is not mentioned as an available amenity on our website, and we encourage all guests to review the information provided before making their booking decisions.We regret that your experience did not meet your expectations, and we will use your feedback to improve our services. Thank you again for your input.Regards,Simon

Svar från boendet: Dear Guest,Thank you for your feedback! We’re pleased to hear that you felt you received good value for the price. We look forward to having you stay with us again!Best regards,Mr Simon/Hotel Manager