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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.1
Service4.3
Renlighet4.3
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phile
Executive-svit
Bodde på maj 2024
Ensamresenärer
149 recension
4.2/5
Mycket bra
Publicerades 17 aug. 2024
The hotel offers a clean and comfortable environment, conveniently located for easy access to attractions. The service is exceptional, with attentive staff, and the amenities are well-maintained, providing everything needed for a satisfying stay.
Översätt
Penpak
Deluxesvit
Bodde på aug. 2024
Familj
13 recension
5.0/5
Enastående
Publicerades 1 nov. 2024
Good Location, the hotel is feel like a home
Översätt
Svar från boendet: Dear Khun Penpak,Thank you for your kind words! We are delighted to hear that you enjoyed our convenient location and that the hotel gave you a sense of being at home. Creating a warm and welcoming atmosphere for our guests is always our goal.We look forward to welcoming you back for another comfortable and memorable stay in the future.Warm regards,Mr. Piti TiraronkornkulGeneral Manager
JL1m
Deluxesvit
Bodde på nov. 2023
Par
3 recension
2.5/5
Publicerades 2 jan. 2024
Overall stay was alright. But the Grand Asoke Boutique Residence was not a 5* or 4* hotel as advertised. Price of the rooms does not match the quality of the stay. The appliances and furniture were outdated.
There were multiple displeasing factors:
1) When we parked our car and were moving our luggages to the lobby, the security guard saw us but didn’t offer to help
2) Upon checking in, the receptionist offered to upgrade us from the deluxe suite to the executive suite which was bigger.
However, when we entered the executive suite, it felt like the room was neglected. Paintings were tilted, stench from the air vents, plastic wrapping in the cupboards. The room had an eerie feeling.
3) We decided to stick to our booking. The deluxe suite had its fair share of issues. Yellowish dim lighting coupled with old appliances and noisy water pipes makes you feel like you’re back in some 1990s room.
4) The key card system was outdated that one may take multiple tries to enter the room.
5) Unpleasant walk back from Asoke BTS as the hotel was right next to a canal.
6) Apparently the hotel name is not only Grand Asoke Boutique Residence, they have another trip.com posting as Grand Mercure Asoke Residence. With exactly the same room posting. Which makes no sense. When we asked the hotel staffs regarding the names, they were not able to give us a clear answer.
Översätt
Davis
Deluxesvit
Bodde på nov. 2023
Ensamresenärer
4 recension
4.0/5
Mycket bra
Publicerades 6 jan. 2024
Staff service attitude is good. Facility/furnishings appears dated.
I had to charge my phones & devices at kitchen table top due lack of sufficient power outlet.
No power outlets at sofa area. Maybe more power outlets to add on Study table area and bedside table area.
BTW, the light switches are vastly spread out, in living room/kitchen area.
Hassle to turn off light fixture every light before sleep.
The hotel should added a digital panel to control all light fixtures, so that guests can remotely & centrally turn off the lights at all corners of the room.
Svar från boendet: Dear Crystal,Thank you for sharing your detailed feedback. We are pleased to hear that you appreciated the spacious rooms, well-equipped facilities, and the friendly attitude of our staff. It’s also great to know that you found our rooftop pool clean and the location convenient, being just an 8-minute walk from Terminal 21.We sincerely apologize for the inconveniences you experienced, including the condition of some furnishings, the lack of ventilation in the en-suite bathroom, and issues with the shower, hairdryer, and tissue paper. Your comments about the gym’s air quality and the general upkeep of the room have been noted, and we will address these concerns to improve our services and facilities.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Warm regards,Mr. Piti TiraronkornkulGeneral Manager
Oleg Chekhovskoy
Deluxesvit
Bodde på aug. 2024
Familj
8 recension
4.7/5
Otroligt
Publicerades 25 sep. 2024
Отличные апартаменты в центре города. В 5 минутах от отеля находится станция MRT Asok, а также Terminal 21. Сами апартаменты очень большие и в них есть все для проживания. На крыше отеля есть бассейн с джакузи, фитнес зал и сауна с хамам. Советую для проживания.
위치는 아속역에서 10분 내외 거리에 있습니다. 호텔은 대로변의 안쪽 이면 도로에 위치해 있습니다. 체크인은 2층에서 하였고 체크인 속도는 매우 빨랐습니다 직원들은 모두 친절했습니다. 그리고 옥상에 수영장이 이었습니다. 하지만 수영장 크기는 매우 작아서 실제로 수영을 하지는 않았습니다. 헬스장도 있었지만 헬스장의 기구가 너무 오래되어서 교체가 필요해 보였습니다. 워킹머신정도로만 운동을 할수 있었고 나머지 기구들은 낡았습니다. 호텔 전체 컨디션은 세월의 흔적이 느껴졌습니다. 방 크기는 컸고 정상 적동 모두 했습니다.
Svar från boendet: Dear Lamho21,Thank you for your compliment and feedback during recent stay. We are looking forwards to welcome you back soon.Sincerely yours, BT
YANGHYUN
Bodde på juni 2023
Ensamresenärer
7 recension
4.0/5
Mycket bra
Publicerades 14 aug. 2023
위치 아속역 걸어서 5분거리 위치는 나쁘지 않습니다. 근처 헬스랜드 좋은 마사지도 있고 너무 번화가쪽이 아니라 시끄럽지도 않습니다. 단 해당 호텔은 반려 동물과 투숙이 가능해서 동물 알러지 있으신분들은 피하시는게 좋습니다. 그 외 모든게 완벽합니다. 출장 오시는 분들에게 가장 적합합니다.
Översätt
Svar från boendet: Dear Yanghyun,Thank you for your feedback during recent stay with us. We are looking forwards to welcome you back soon.Sincerely yours, BT
Svar från boendet: Dear Guest,Thank you for your compliment, We have alternative day lights rooms for the guests who prefer brighter upon request and looking forwards to welcome you back soon.Sincerely yours,BT
Tsz wai
Deluxesvit
Bodde på dec. 2023
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 21 jan. 2024
除了酒店有點舊的感覺,其他都很好。
Översätt
Xifengshangju
Deluxesvit
Bodde på feb. 2023
Affärsresenärer
15 recension
4.7/5
Otroligt
Publicerades 18 mars 2023
都好,只是設備有些老舊,開通聲音很吵
Översätt
Svar från boendet: Dear Xifengshangju,Thank you for the feedback for our future improvement. We are looking forwards to welcome you back soon.Sincerely yours, BT
Gästanvändare
Bodde på jan. 2023
Familj
5.0/5
Enastående
Publicerades 19 feb. 2023
Excellent property. Perfectly situated near everything one needs in BKK. Large comfortable Grand Suite. Great beds. Very well furnished. Quiet. Beds so easy to fall asleep on. Kitchen within the suite very good as is the washing machine. Staff Excellent and exceptionally friendly and helpful. Beautiful rooftop swimming pool and a gym.