The Landmark Bangkok

I planned to pre-celebrate my boyfriend’s birthday (last year we stayed in the same hotel for birthday trip). Eventually my boyfriend made the stay as a very surprising one as he proposed to me in room. OMG! I am so thankful to the warmest assistance provided by the hotel team (especially Carole). U made my special day a very memorable one! Highly recommend Landmark hotel!

I will never go back. The first time I went there was 17 years ago and it was so good that I booked the Lounge Room for the first few days and the regular room for the second time after the hotel renovation was finished. 1. I was grateful that the lounge staff upgraded me. However, I was a little disappointed when I later found out that the floor written on the elevator was not the lounge floor but the regular floor. Why didn't they tell me in advance? 2. Lounge conditions: happy hour There were so many people that it felt worse than a local airport lounge. It was definitely not a 5-star lounge. This includes the interior decoration. 3. Fitness Club that they boast about: The service problem arises because they have to cater to both local and hotel customers. Customer service attitude. Ex) When you go to the sauna, they provide towels, but if you don't return all the towels, they won't return the card key you left. 4. Hotel breakfast: I think there is a problem with the interior food zoing layout, so it is difficult for both the employees and the customers. It's understandable since it's just opened, but I still don't think I'll go next time. 5. I think there's the interio planing problem with the 4 food courts on the lower floor.(in and Out) 6. Still, I think the food and the employees who have worked here for a long time save face.