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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.6
Renlighet4.7
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thenethfarious
Deluxerum
Bodde på dec. 2024
Affärsresenärer
18 recension
5.0/5
Enastående
Publicerades 9 jan. 2025
I've stayed here many times and always have no complaints The free shuttle to Siam Paragon is always nice to have. Check out the pool at night, it's really nice.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your loyal support and fantastic review! We're thrilled to hear that you've had consistently great experiences with us. We're especially happy that you enjoy the convenience of the free shuttle to Siam Paragon and the pool at night. We look forward to welcoming you back for many more memorable stays!Nanthawan Poonoy (Por)Guest Service Manager
E & K
Rum Deluxe King
Bodde på nov. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 26 dec. 2024
We have had a great accommodation in this hotel, staff are friendly & polite, clean room & facilities, buffet breakfast is tasty, location is acceptable, we could take golf shuttle not too far to Siam Paragon, even sometimes we just walk back to the hotel at night time, swimming is beautiful, will recommend to everyone !
Översätt
6/10
Svar från boendet: Dear E&K,Thank you for sharing your experience. We're thrilled to hear that you had a great stay with us. It's wonderful to know that you found our staff friendly and polite, enjoyed the clean rooms and facilities, and appreciated the tasty buffet breakfast. We're glad the location and shuttle service to Siam Paragon were convenient for you, and that you enjoyed the beautiful swimming pool. We truly appreciate your recommendation and look forward to welcoming you back in the future.Best regards,Wasana J Director of Rooms
Moi Kwai
Familjerum
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 28 dec. 2024
We had a terrific stay at the Chatrium. The staff were really well trained - everyone of them are very courteous and very helpful. The concierge team was very good too. One of them went the extra mile to contact my driver using his mobile local line. I am grateful for his hearty service. The rooms are spacious and cleanliness is tip top. The breakfast spread is international standard. Th swimming pool was inviting and they even had complimentary snacks for guests. Truly a #1 family hotel in BKK
Översätt
Svar från boendet: Dear Mr./Ms. Moi,Thank you for your fantastic review! We are absolutely delighted to hear that you had a terrific stay at Chatrium. It’s wonderful to know that our team made such a positive impression, from our courteous and helpful staff to the concierge team going the extra mile to assist you. We truly appreciate your recognition of their efforts.We're also thrilled that you enjoyed our spacious and clean rooms, the international standard breakfast spread, and the inviting swimming pool with complimentary snacks. Your kind words about us being the #1 family hotel in Bangkok mean a lot to us.We look forward to welcoming you and your family back for another memorable stay!Nanthawan Poonoy (Por)Guest Service Manager
Ed Wong
Premier-rum
Bodde på nov. 2024
Familj
17 recension
5.0/5
Enastående
Publicerades 26 dec. 2024
The perfect hotel in Bangkok. Location is super convenient. Rooms are spacious and beautiful, everything feels new. HUGE bathroom. Swimming pool is gorgeous over the sunset. Staff has been wonderful. Would definitely stay here again.
Översätt
Svar från boendet: Dear Ed Wong,Thank you for your great feedback. We're delighted to hear that you enjoyed your stay with us. It's fantastic to know you enjoyed our convenient location, spacious and beautiful rooms, and the sunset views from our swimming pool. We're also pleased that our staff contributed to making your stay even more enjoyable. We look forward to welcoming you back in the future.Best regards,Wasana J Director of Rooms
Anonym användare
Premier-rum
Bodde på dec. 2024
Familj
9 recension
5.0/5
Enastående
Publicerades 11 jan. 2025
Nice hotel and spacious room. Delicious breakfast.
Free buggy service to Siam Paragon.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your great review! We're happy to hear that you enjoyed our spacious rooms, delicious breakfast, and the convenience of the free buggy service to Siam Paragon. We hope to welcome you back for another wonderful stay soon!Nanthawan Poonoy (Por)Guest Service Manager
Jessica
Premier-rum
Bodde på nov. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 22 dec. 2024
Excellent service, clean and tidy rooms, variety of breakfast, great amendities, will definitely recommend to friends and come again! The staff are so friendly and helpful too!
Översätt
Svar från boendet: Dear Ms. Jessica,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our excellent service, clean and tidy rooms, and the variety of breakfast options. We take great pride in offering great amenities and are glad to know that you found them to your satisfaction. It's also fantastic to hear that our friendly and helpful staff made your stay even more memorable. We truly appreciate your recommendation and look forward to welcoming you back again soon!Nanthawan Poonoy (Por)Guest Service Manager
Siansation
Rum Deluxe King
Bodde på nov. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 17 dec. 2024
Chatrium Grand Hotel location is superb. It is just some 3-5minutes short walk to Siam Paragon. The best is, during peak hours, you could actually go via the back alley way towards Phetchaburi Road.
Breakfast buffet spread is top notch! I didn’t expect much from most hotels breakfast buffet but I was taken aback by the varieties and freshness of the food. The dining area is huge and space is great and timing wise, 6.30am to 10.30am
What I dislike was the check in counters. It was a headache and mess. I wish they could have a queuing pole for lining up. All four counters were occupied and all guests arrived had to choose to queue which counter and if you are lucky, pretty fast but if there’s problem with the guest for whatever reason, you could be waiting for very very long as new guests arrive. We reached pretty early at 10am, did the check in but room wasn’t ready until 2pm so we simply left the luggage with counter and thought it would be hassle free and easy since deposit had done during check in but had waited for 10minutes just to collect the room keys which was readily available on their desk. They should have catered one counter just for fast check-in as in keys collection point.
Swimming pool was great at level 7 where you could see the view Bangkok shopping district. Cleanliness of room wasn’t great and what’s even better is, drinks in fridge are absolutely free and did I mention the Nespresso coffee machine? Yes nice coffee 👍
I would highly recommend this place to stay if paragon is the place you like shopping at. Ideal since there is a back alley way to avoid major jam at the front along the malls area.
Motorbikes cannot enter, so you could walk out to take bike rides.
Room wasn’t ready until big. The pillows are soft and nice just that king sized bed are two super single joined together. Nevertheless still a great place to stay. They have complementary chocolates as well, very very nice 👌 which they do sell at their cafe lounge area.
Översätt
Svar från boendet: Dear Mr./Ms. Valued Guest,Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that you enjoyed our superb location, the variety and freshness of our breakfast buffet, and the comfort of the room, especially the free drinks and Nespresso coffee machine. We also appreciate your kind words about the swimming pool and the back alleyway access to avoid traffic.We sincerely apologize for the inconvenience you experienced at check-in. Your comments about the queueing process have been noted, and we will certainly look into ways to improve this for a smoother and faster check-in experience for our guests.Thank you again for recommending us, and we look forward to welcoming you back for another stay in the future.Nanthawan Poonoy (Por)Guest Service Manager
Gästanvändare
Deluxerum
Bodde på nov. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 16 dec. 2024
It had been ages since I had visited bangkok. I wanted to try a hotel near Siam Paragon thus book Chatrium Grand .
Pros:
10 minutes walking distance from back of Siam Parago beside Jumbo seafood resturant. Complimentary buggy services eased my aching legs after all the shopping.
Room and beds were very comfortable. Soothing lemongrass and mandarin body care products suits my sensitive skin. Views towards Siam Paragon and swimming pool was therapeutic.
Staffs were proficient especially during breakfast time.
You may order your choices of TWG tea or coffee. Breakfast buffet was good variety of choices.
I only have one question: How do you make the shrimp dumpling taste so sweet and fresh?
Location tips : Check another exit which leads you to platinum mall area.
Con: Tip try not to eat in the room which I did not but a bug was caught...
Overall will visit the lovely smelling hotel again..
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your experience with us! We're so happy to hear that you enjoyed the convenient location near Siam Paragon and the amenities like the complimentary buggy service and the comfortable rooms. It's great to know that the soothing lemongrass and mandarin body care products worked well for your sensitive skin and that the views from your room were relaxing. We're especially glad you enjoyed the breakfast and the tea and coffee selection! As for your question about the shrimp dumplings, we take pride in using only the freshest ingredients, so we’re thrilled to hear you loved them. We appreciate your feedback about the room dining experience and will certainly look into it. We look forward to welcoming you back to our hotel next time you're in Bangkok!Nanthawan Poonoy (Por)Guest Service Manager
Joanna
Deluxerum
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 18 dec. 2024
The service here was impeccable. Staff at every level and area are attentive, helpful and sincere. The location is great and the buggy service made our trip so convenient going back and forth anytime during the day from Siam Paragon. General maintenance and cleanliness of the hotel is great too. The pool is also clean and well maintained, albeit with a slight current in the water, and with the many deck chairs available, it was still comfortable and felt private enough even with a slightly larger number of guests at the outdoor area.
Översätt
Svar från boendet: Dear Mr./Ms. Joanna,Thank you so much for your kind words and for taking the time to share your experience at Chatrium Grand Bangkok! We are thrilled to hear that you enjoyed our impeccable service, convenient location, and the buggy service to Siam Paragon. It’s wonderful to know that our team’s attentiveness made your stay even more enjoyable.We’re also glad that you found our hotel clean, well-maintained, and comfortable, including the pool area. We truly appreciate your feedback and are grateful for your positive comments.We look forward to welcoming you back for another fantastic stay in the future!Nanthawan Poonoy (Por)Guest Service Manager
Anonym användare
Rum Deluxe King
Bodde på nov. 2024
Par
10 recension
5.0/5
Enastående
Publicerades 20 dec. 2024
A birthday Surprise from this 5-star hotel. There are a variety of food in breakfast buffet.
Översätt
Svar från boendet: Dear Valued guest,Thank you for sharing your delightful experience at Chatrium Grand Bangkok. We're thrilled to hear that you enjoyed the birthday surprise and the variety of food in our breakfast buffet. It's always our goal to make special occasions even more memorable for our guests.We look forward to welcoming you back for more wonderful experiences in the future.Best regards,Wasana J Director of Rooms
Anonym användare
Deluxerum
Bodde på okt. 2024
Familj
11 recension
4.7/5
Otroligt
Publicerades 20 nov. 2024
Very best location in the central of Bangkok, very clean and good services, free bulky to Siam Paragon Center, it’s the best hotel in this area.
Översätt
Svar från boendet: Dear Value Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our central location, the cleanliness of the hotel, and the service provided. We're also happy that you found the complimentary shuttle to Siam Paragon convenient. Your kind words mean a lot to us, and we're proud to be considered the best hotel in the area. We look forward to welcoming you back for another great stay in Bangkok!Nanthawan Poonoy (Por)Guest Service Manager
Berrysurprise
Rum Deluxe King
Bodde på okt. 2024
Par
78 recension
5.0/5
Enastående
Publicerades 4 nov. 2024
Excellent stay and their executive lounge is awesome, my room is facing Siam Paragon and swimming pool. Hotel has 2 different blocks and a buggy shuttle to Siam Paragon at the Jumbo Seafood entrance.
Översätt
6/7
Svar från boendet: Dear Value Guest,Warm greetings from Chatrium Grand Bangkok and thank you for sharing your stay feedback with us.We are extremely glad to hear that your stay was exceptional, and you were impressed with our excellent service, Executive lounge and buggy service.We hope that it won't be long until we could welcome you again for another wonderful stay.From all of us at Chatrium Grand BangkokNanthawan Poonoy (Por)Guest Service ManagerChatrium Grand Bangkok
Gästanvändare
Deluxerum
Bodde på okt. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 27 nov. 2024
Excellent hotel in very good location. Very comfortable bed with perfect pillows.
Översätt
Svar från boendet: Dear Value Guest,Thank you for your wonderful review! We're so glad to hear that you enjoyed the comfort of the bed and pillows, as well as our prime location. We truly appreciate your kind words and are thrilled that your stay was a positive one. We hope to welcome you back soon for another great experience!Nanthawan Poonoy (Por)Guest Service Manager
Gästanvändare
Deluxerum
Bodde på nov. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 8 dec. 2024
Service was top notch! All is good. Great place with great people
Översätt
Svar från boendet: Dear Value Guest,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our service and had a great experience with our team. We truly appreciate your kind words and are so glad you had a memorable stay. We look forward to welcoming you back soon!Nanthawan Poonoy (Por)Guest Service Manager
Anonym användare
Premier-rum
Bodde på sep. 2024
Ensamresenärer
14 recension
5.0/5
Enastående
Publicerades 15 okt. 2024
This hotel is the first priority recommendation that I always enjoyed staying in. All staffs are helpful and professional as well provide warmly services as they always to be. This time, I finally got the opportunity to try their afternoon tea in the club lounge, and I felt relaxed in this environment. Food and beverages are also served as small portions where enough for my stomach. I will come visit again to stay at this hotel.
Översätt
Svar från boendet: Dear Mr./Ms. Anonymous,Thank you so much for taking the time to share your wonderful feedback regarding your recent stay at the Chatrium Grand Bangkok. We are truly delighted to hear that you enjoyed our excellent service and appreciated the warm hospitality of our team.We’re thrilled to hear that you enjoyed the afternoon tea in the club lounge. It’s wonderful to know that the environment helped you feel relaxed.We are honored that the service you received has inspired you to return in the future. It would be a great pleasure to welcome you back and continue delivering exceptional experiences for you.Thank you once again for your thoughtful review. We look forward to seeing you again soon!Nanthawan Poonoy (Por)Guest Service ManagerChatrium Grand Bangkok