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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.1
Service9.2
Renlighet9.4
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Utsökt frukost(283)
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Suverän kvällsutsikt(26)
Utmärkt badkar(14)
Negativa recensioner(40)
Dawn
Rum Deluxe King
Bodde på juni 2025
Par
11 recension
10/10
Enastående
Publicerades 21 juli 2025
Thank you for the early check in and late check out. R=Excellent breakfast with lots of variety of food.
Översätt
6/8
Svar från boendet: Dear Dawn,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to service, breakfast & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.😊May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Anonym användare
Superior Hollywood-rum 1 King Size-säng
Bodde på juni 2025
Familj
6 recension
8.5/10
Mycket bra
Publicerades 14 juli 2025
Great Location for Shopping and Dining
The hotel connects directly to CentralWorld on the 7th floor — super convenient for shopping and dining,The room is spacious and comfortable for two adults and two kids. Only thing is, there’s no 24-hour convenience store nearby, and it’d be nice if the breakfast had more variety.
Översätt
Svar från boendet: Dear Guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to the location & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
employeesim
Superior Hollywood-rum 1 King Size-säng
Bodde på juni 2025
Par
17 recension
10/10
Enastående
Publicerades 15 juli 2025
Hotel is situated at a convenient location which is linked to centralworld shopping mall. Highly recommended to stay here, top notch service. Love the breakfast buffet which comes with a good selection of food.
Översätt
Svar från boendet: Dear employeesim 💕,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to our prime location, service, facilities & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.😊May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Kwok
Familjerum Premium Ratchaprasong utsikt
Bodde på juni 2025
Familj
3 recension
10/10
Enastående
Publicerades 12 juli 2025
Very good experience in terms of accommodation. Located right above central world shopping mall give us access to also Big C and Siam with just 10 minute walk. Breakfast buffet also impressed us.
Översätt
Svar från boendet: Dear Kwok, 😍Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to our prime location, breakfast❤️ & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Gästanvändare
Deluxe Hollywood rum med king size säng
Bodde på maj 2025
Par
1 recension
9.5/10
Otroligt
Publicerades 2 juli 2025
Location is good, staff are nice, breakfast was good, spectacular city view from the roof top bar and restaurants.
Översätt
Svar från boendet: Dear Guest, 😊Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to location, breakfast, accommodation, service & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Miblu73
Rum Deluxe King
Bodde på maj 2025
Familj
17 recension
10/10
Enastående
Publicerades 29 juni 2025
Hotel is nice and clean. Staff is kind and helpful. Only note on aircon a bit noisy in the room. Very conveniently connected to the mall downstairs.
Översätt
Svar från boendet: Dear Miblu75,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams. We do deeply apology for the noisy air conditioning, thank you for the opportunity to improve.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
lsw123
Superior Hollywood-rum 1 King Size-säng
Bodde på maj 2025
Familj
32 recension
7.5/10
Publicerades 23 juni 2025
Room was nice and spacious, toilet clean, and large breakfast variety.
Unfortunately, requests for amenities were frequently wrong, and sometimes they dont arrive.
The staff were not always friendly, but the reception staff were helpful
Location is near to sian Paragon and a lively area of the city.
Översätt
Svar från boendet: Dear sw,Thank you very much for taking time to share your feedback. Please accept our sincere apologies for the inconvenience caused and we highly appreciated your kind understanding. Thank you for letting us know and the opportunity to improve room service.Please rest assured that we have taken your recommendations into consideration for further improvement.May I take this opportunity to thank you again for staying with us and I look forward to hearing from you. We hope having the opportunity to welcoming you back again.Yours sincerely, Pikul YingyuenyongQuality Manager
Anonym användare
Familjerum Premium Ratchaprasong utsikt
Bodde på maj 2025
Familj
2 recension
10/10
Enastående
Publicerades 13 juli 2025
My fav Hotel in bkk. They even send a surprise cake for my hubby birthday. Very nice and surprise gesture from the hotel.
Översätt
Svar från boendet: Dear Guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
joytoyou
Familjerum Premium Ratchaprasong utsikt
Bodde på maj 2025
Familj
1 recension
10/10
Enastående
Publicerades 22 juni 2025
We love our stay. Impeccable service and I like how brightly lit the hotel is. Welcoming, clean and minimalist. Security guards and hotel staff everywhere makes you feel welcomed and safe
The convenience is unbeatable as it is right above central world. It is linked so you're sheltered. In between platinum mall and siam is also a plus point.
We enjoy the breakfast spread as well. Italian bread is soft and cold pressed juice available everyday. Overall, a truly 5 star hotel, clean, brightly lit, breakfast spread has great variety and good restaurants are just a stones throw away. Shopping for local Thai brands all in the same mall.
Welcome drinks at the Sky bar for free. Will come back and stay!
Översätt
Svar från boendet: Dear joytoyou,❤️Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to our breakfast service, prime location & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Ron
Familjerum Premium Ratchaprasong utsikt
Bodde på maj 2025
Familj
7 recension
10/10
Enastående
Publicerades 21 juni 2025
Location is superb, just above Central world shopping mall. Breakfast at Ventisi was nice, spread was good and service is good. Room is big and spacious and the king size bed was very very comfortable.
Översätt
Svar från boendet: Dear Ron,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams. 😍May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Mui Huang
deluxe hollywood Ratchaprasong utsikt
Bodde på maj 2025
Familj
23 recension
9.0/10
Utmärkt
Publicerades 23 juni 2025
Hotel Stay Review – Centara Grand at CentralWorld (14–21 June 2025)
This was our third time staying at Centara Grand at CentralWorld, and we chose this hotel again specifically to celebrate a birthday. We booked three rooms and had requested adjoining rooms in advance. Unfortunately, this request was not taken into consideration by the reservation team, and there was no visible effort made to coordinate or plan accordingly. As a result, we had to swap one of the rooms on the second day, which was inconvenient.
Additionally, one of the room door locks was faulty and could not be locked. We brought this up to the night manager, Mr. Sunthorn C. (Sunny), who handled the situation professionally. Though he initially offered to change the room, we expressed our preference to stay in adjoining rooms. Mr. Sunny did his best to find a solution and brought in technical staff late at night to replace the faulty lock. We really appreciated his genuine effort and service recovery, especially when he also offered a complimentary late check-out for the room that we had initially extended with a fee. His service truly made a difference.
Breakfast at Ventisi continues to impress us. The freshly baked croissants stood out—they were clearly made with pride, and we could see the chef frequently checking on the quality of the pastries, which we appreciated.
On the downside, housekeeping was inconsistent—some days we found that towels were missing, which shouldn’t happen at a hotel of this standard.
Traffic around the hotel remains a major issue. In the evenings, it could take up to an hour for what should be a 10-minute journey, which is frustrating. That said, we still love Centara Grand for its direct access to CentralWorld, offering a great selection of restaurants and shops just steps away.
We plan to return again, but sincerely hope the hotel improves coordination with room requests and traffic control around the premises. Otherwise, despite our loyalty, we may consider alternative accommodations in the future.
Översätt
Svar från boendet: Dear Mui Huang,💕Welcome back and thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to Khun Sunny, our breakfast & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams. Thank you for letting us know and the opportunity to improve our housekeeping service. - we do apologize for this experience.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Gästanvändare
Superior Hollywood-rum 1 King Size-säng
Bodde på apr. 2025
Ensamresenär
2 recension
9.0/10
Utmärkt
Publicerades 6 juni 2025
Exactly city centre, above the biggest and crowded shopping mall, convenient for food and shopping, overall good with breakfast nice buffet
Översätt
Svar från boendet: Dear Guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Texasfrogs
Familjerum Premium Ratchaprasong utsikt
Bodde på apr. 2025
Familj
4 recension
10/10
Enastående
Publicerades 2 juni 2025
Our favourite hotel in Bangkok!
Stayed in the family suite with 2 large king sized beds.
The walk in wardrobe was a room of it's own.
Very clean and comfortable room for 2 adults, 2 kids
The gym is very well equipped and has a fantastic view of the city. Pool is on the smallish side..
The hotel is connected to the Central mall via an adjacent lift lobby. Mall opening hours are 10am to 10pm. There are so many shops, that would take 1-2 days to thoroughly cover.
Walking distance to other popular malls in the area - Platinum mall, Siam square, Siam Paragon, etc
You can see room pics on the hotel website. It's 101% accurate.
I'm sharing pics of the surrounding area 😀
Översätt
Svar från boendet: Dear Texasfrogs,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Anonym användare
Deluxe Hollywood rum med king size säng
Bodde på apr. 2025
Par
12 recension
6.0/10
Publicerades 7 juli 2025
- Excellent Location
- Walking distance to major attractions
- Especially near to Siam Area
- Service was so so
- Room amenity was Outdated
- Shoes so sharp it tears easily.
- Cleanness not prefect
Översätt
Svar från boendet: 親愛的非常感謝您抽出時間分享您的反饋。對於由此造成的不便,我們深表歉意,並非常感謝您的理解。請放心,我們已經考慮了您的建議,並將繼續改進。感謝您給予我們這個機會並告知我們。藉此機會,我再次感謝您的入住,並期待您的回覆。我們希望有機會再次歡迎您回來。此致,Pikul Yingyuenyong質量經理
Anonym användare
Superior Hollywood-rum 1 King Size-säng
Bodde på apr. 2025
Familj
18 recension
9.5/10
Otroligt
Publicerades 23 maj 2025
This is my favourite hotel in Bangkok. Excellent location & easy access to Central World & many other shopping malls & F&B outlets.
Översätt
Svar från boendet: Dear guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight on our prime location & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager