För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.5
Service4.5
Renlighet4.5
Filtrera efter:
Sortera efter:
Alla recensioner(615)
Positiva recensioner(591)
Recensioner med foton/video(175)
Utmärkt pool(72)
Utsökt frukost(63)
Stora rum(44)
Utmärkt för familjer(28)
Nära shoppingområde(14)
Praktiskt för shopping(12)
Erbjuder upphämtning/avlämning(10)
Fantastisk rumslayout(6)
Negativa recensioner(24)
Gästanvändare
Deluxe 1-sovrum King Size-säng
Bodde på Juli 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 27. Juli 2024
There was smell of mold when we just arrived , we asked aircon to be cleaned . It was done ,but there was still a little smell although was very clean
Översätt
Svar från boendet: Dear valued guest,Sawasdee krub. Thank you so much for the top rate review from your recent stay at Chatrium Residence Sathon Bangkok. We are happy that you were happy and enjoyed the overall stay, except air conditioner as mentioned, we will humbly note your comment and will diligently work with the Engineering team to find the root cause to ensure this is solved permanently. Please feel free to reach out to us and share further information. Thank you very much in advance and we can’t wait to welcome you again.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager -Rooms
Gästanvändare
Grand Deluxe Studio Twin
Bodde på Dez. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 17. Dez. 2024
The hotel itself is very nice and it is located in a very good location where you can visit most of the tourist spot within 10mins (traffic exlcuded hehe)
The service crew were very kind and well trained as well. They are always smiling and greeting you first no matter what
However, i cleaniness was bit so so, the room looked very clean but when i look at the back of the table where the power sockets are, there was full of dust.
Also when i went down around 1-2am to have a cigarette at the 4th flr, i smell some ********* near the elevator located in tower 7 side. Since the hotels guest are mostly “family” group so there are lots of kid as well, so it would be better if you guys can be more strict about the policy for the *********
Översätt
Svar från boendet: Dear valued guest,Sawasdee Krub. Thank you for your detailed feedback. We are glad to hear that you enjoyed our prime location and found our service team kind and well-trained. It's wonderful to know that they made a positive impression on you with their warm greetings. We also appreciate your constructive comments regarding cleanliness. Please rest assured that we take all feedback seriously, and we will ensure that areas like the back of tables and power sockets are cleaned more thoroughly. We apologize for any inconvenience caused by the smell you experienced on the 4th floor and will investigate the matter to ensure a more pleasant environment for all guests. Your input is valuable, and we will certainly review our policies to make sure we provide the best experience for families and guests of all ages. We hope to welcome you back soon for an even remarkable stay at Chatrium Residence Sathon Bangkok.Best regards,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Residence Sathon Bangkok
Adorable Kikay
Deluxe 1-sovrum King Size-säng
Bodde på Dez. 2024
Ensamresenärer
3 recension
4.7/5
Otroligt
Publicerades 15. Dez. 2024
This hotel is really good for a family vacation. The room were i stayed is huge for a solo traveller with kitchen, huge living room and separate bedroom. Staffs are friendly, however is quite noisy as there are many kids at the pool area during my stay, and was at 6th floor.
Översätt
Svar från boendet: Dear valued guest,Sawasdee Krub. Thank you for sharing your feedback! We're thrilled to hear that you had an enjoyable experience during your family vacation. We're delighted that you found the room spacious and well-equipped with amenities that suited your needs. It's great to know our team made you feel welcome and that you appreciated their friendly service. We do apologize for the noise from the pool area during your stay. We understand how important a peaceful environment is, especially on higher floors, and we will certainly take your feedback into consideration to improve guest experience. We hope to welcome you back in the future for another remarkable stay at Chatrium Residence Sathon Bangkok. Thank you again for your thoughtful review!Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Residence Sathon Bangkok
BY123
Deluxe 1-sovrum King Size-säng
Bodde på Juni 2024
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 15. Juni 2024
Repeated stay in this hotel. Very good! Would recommend it to anyone foe the price
Översätt
Svar från boendet: Dear “BY123”,Sawasdee krub. Thank you so much for taking the time to share your first-rate experience. We take pride in knowing that our stay experience was remarkable, and we can’t wait to have you back at Chatrium Residence Sathon Bangkok.Remarkably yours,Aphisavadh Sriling (Chai),Executive Assistant Manager -Rooms
Gästanvändare
Deluxe 1-sovrum King Size-säng
Bodde på Nov. 2024
Par
64 recension
4.7/5
Otroligt
Publicerades 28. Nov. 2024
It is many years i book this property. Lovely hotel with an amazing swimming pool and large rooms. I normally book one bedroom room, but I also been in other type and all have spacius and well equipped rooms. Thwy have shuttle to BTS or you can take the public bus on the main road. Several great resaurants around
Översätt
Svar från boendet: Dear valued guest,Sawasdee Krub. Thank you for sharing your remarkable experience at Chatrium Residence Sathon Bangkok. We are thrilled to hear that you have been consistently enjoying your stay with us over the years. It's great to know that you appreciate our spacious rooms, excellent amenities, and the convenience of the shuttle service to the BTS station. We are also pleased to hear that the surrounding restaurants and the hotel’s swimming pool have contributed to your positive experience. We truly value your continued loyalty and look forward to welcoming you back soon. Should you need anything for your future stays, please do not hesitate to reach out to the team at Chatrium Residence Sathon Bangkok.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Residence Sathon Bangkok
히뚜
Grand Deluxe Studio Twin
Bodde på Mai 2024
Res med vänner
11 recension
5.0/5
Enastående
Publicerades 1. Juni 2024
The SCENT in the robby was perfectly my liking.. would like to know..
Översätt
Svar från boendet: Dear valued guest,Sawasdee krub. Your terrific review really made our day! We’re pleased to see the stunning picture you shared in the review. Thank you very much for choosing Chatrium Residence Sathon Bangkok. Please note that the scent in lobby is Chatrium Hospitality signature scent, the odor is the mixture of frangipani flowers and fragrant woods. Please feel free to reach out to us for further inquiry, The entire team really look forwards to seeing you soon.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager- Rooms
Bella Billups - G1 SET
Deluxe 1-sovrum King Size-säng
Bodde på Sept. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 7. Okt. 2024
The hotel was beautiful and the staff was very friendly. Any time we needed anything they provided what we needed quickly and kindly. We will definitely be staying at this hotel again.
Översätt
Svar från boendet: Dear “Bella Billups - G1 SET”,Sawasdee Krub. We are overwhelmed with your kind words, thank you very much for choosing Chatrium Residence Sathon Bangkok. It’s pleased to see that you satisfied with our products and service, as particularly mentioned, the hotel was beautiful, and the staff was very friendly besides providing prompt service. We already look forwards to your next visit to our hotel.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager - Rooms
Poknopporn
Deluxe 1-sovrum King Size-säng
Bodde på Juni 2024
Familj
10 recension
3.5/5
Publicerades 16. Juni 2024
Comfortable for our family
Översätt
Svar från boendet: Dear “Poknopporn”Sawasdee krub. We’re grateful for your positive feedback, which helps us grow and serve you better. As we’re implementing your suggestions to enhance our service excellence, please feel free to reach out to us directly for anything you would likely to see more of at Chatrium Residence Sathon Bangkok. It will be a pleasure to be of assistance to you. Once again, thank you for staying with us and hope to see you again soon.Remarkably yours,Aphisavadh Sriling (Chai) Executive Assistant Manager-Rooms
Danchelle
Deluxerum 2 sovrum tvåbäddsrum
Bodde på Juli 2024
Familj
6 recension
2.2/5
Publicerades 1. Aug. 2024
I am going to be honest with this review.
PROS: Housekeeping and Restaurant staff are very friendly and warm.
CONS: Restaurant for breakfast is chaotic. You have to be in the crowd when trying to get food. No system placed in this restaurant whatsoever. Also on our last day, foods were not replenished. We actually had to leave since there was no food left.
- FRONT DESK do not have customer skills at all. They are just there checking in and out customers. I did not even know until our last day that the hotel offers a free shuttle bus. Nothing was communicated upon check-in. But at check out, they give you a card with a QR code to scan and provide your review. Hmm what can I say.
- BELL BOYS. Nowhere to be found. Nobody helped us with our luggages.
Overall, the stay was 4/10. I recommend you find yourself a different hotel where warmth and hospitality exist.
Översätt
Svar från boendet: Dear “Danchelle”,Thank you for taking the time to write this honest review. I apologize for the bad experience you had during your stay. I am very disappointed to hear that our service representative did not meet your expectations. Your remarks have been noted, and I personally will make every effort to remove all shortcomings as soon as possible. We will do everything in our power to exceed your expectations next time. If you are willing to give us a chance to turn your experience around, please let us know, it would be our very much pleasure to personally take care of you.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager – Rooms
Gästanvändare
Deluxestudio
Bodde på Jan. 2024
Par
3 recension
4.7/5
Otroligt
Publicerades 15. Jan. 2024
Another great stay at the Chatrium. They cannot be faulted on their service, cleanliness and professionalism. Breakfast every morning is top notch.and when you report any problem they are right onto it.
I'd definitely recommend it.
Översätt
Svar från boendet: Dear valued guest, Thank you for reaching out and providing us with remarkable feedback. We are happy to see that your recent visit to Chatrium Residence Sathon Bangkok was another fantastic one, as particularly mentioned, breakfast experience, cleanliness and service qualities. Your positive feedback means a lot to us, and we'll continue to strive for excellence in everything. Thank you and hope to meet you again soon.Remarkably yours,Chai AphisavadhExecutive Assistant Manager- Rooms
Pentip Chiochankidkarn
Deluxe 1-sovrums Tvilling
Bodde på Juni 2024
Familj
10 recension
4.0/5
Mycket bra
Publicerades 28. Juni 2024
Good hotel, location in soi .. messy. So many buildings..I get room at 5.30 pm to long waiting even thrusday...breakfast delicious and staff friendly... only 1 point to get room ready to get in room so late then wait for long time.. rest is good
Översätt
Svar från boendet: Dear “Pentip Chiochankidkarn”,Sawasdee krub. Thank you for taking the time to give us a four-star rating with detailed feedback. We are glad to know that your overall stay was a positive experience, especially staff service and excellent breakfast at Albricias. Please accept our sincere apology that your room was not ready upon arrival, we will bring this feedback to discuss with the concerned team to further discuss improvement. Please feel free to let us know for anything candid thing we can provide for your next stay at Chatrium Residence Sathon Bangkok. It will be a pleasure to welcome you again.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager- Rooms
Byung Hee
Grand Deluxe Studio King Size-säng
Bodde på Mai 2024
Affärsresenärer
14 recension
2.5/5
Publicerades 13. Mai 2024
Little lack than my expectation.
Location is not good for me, and facilities are quite old. Staffs are very kinds but though, general my feeling at this hotel was not great,
so I will better stay at Chatrium riverside than this residence hotel.
Översätt
Svar från boendet: Dear “Byung Hee”,Sawasdee krub. Thank you for your loyalty and kind patronage to Chatrium Hospitality. We sincerely appreciate your honest feedback, we regret to see that the stay was below expectations. It's important to us that our guests feel the remarkable experience, and we're taking steps to enhance our rooms and facilities based on your comments. Guest satisfaction is our top priority, and we apologize for any discomfort experienced. Please feel free to reach out to us directly know if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you again at Chatrium Residence Sathon Bangkok. We pledge to personally take great care of you.Remarkably yours,Aphisavadh Sriling (Chai) Executive Assistant Manager
Anna
Deluxe 1-sovrums Tvilling
Bodde på Apr. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 1. Mai 2024
Wonderful staff very nice helpful friendly, clean all tue facilities work fine, had no problems at all. Recommend
Översätt
Svar från boendet: Dear Anna,Sawasdee krub. We are thrilled to have received your remarkable feedback about the stay at Chatrium Residence Sathon Bangkok and delighted that you were impressed by the excellent hospitality of our team, besides the hotel facilities. Thank you very much once again for your kindness and loyalty. We hope to meet you soon.Remarkably yours,Aphisavadh Sriling (Chai) Executive Assistant Manager-Rooms
Anonym användare
Grand Deluxe 1-sovrum King Size-säng
Bodde på Dez. 2023
Ensamresenärer
62 recension
5.0/5
Enastående
Publicerades 19. Dez. 2023
Good hotel good facilities nice gym good WiFi. Will stay again.
Översätt
Svar från boendet: Dear guest, thank you for your review. we hope to meet you again in some day. Best regards, Pomme Wanaschanan Front Office Manager
Gästanvändare
Studio Deluxe Tvåbäddsrum
Bodde på Nov. 2023
Affärsresenärer
15 recension
3.7/5
Publicerades 5. Dez. 2023
Comfortable stay for business travellers. Location wise is okay.
Översätt
Svar från boendet: Dear guest, Thanks so much for your feedback and we look forward to seeing you again. Regards, Pomme Wanaschanan Front Office Manager