Chatrium Hotel Riverside Bangkok

Chatrium Hotel Riverside Bangkok recensioner

Chatrium Hotel Riverside Bangkok

28 Charoen Krung Rd, Bang Kho Laem, Bangkok, 10120, ThailandVisa hotellinformation
Chatrium Hotel Riverside Bangkok
Chatrium Hotel Riverside BangkokChatrium Hotel Riverside BangkokChatrium Hotel Riverside Bangkok
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Gästrecensioner

9.3/10
Utmärkt
1077 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.2
Service9.3
Renlighet9.4
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Alla recensioner(1077)
Positiva recensioner(1052)
Recensioner med foton/video(399)
Utsökt frukost(197)
Fin utsikt(183)
Stora rum(131)
Utmärkt pool(73)
Erbjuder upphämtning/avlämning(70)
Nära shoppingområde(32)
Utsökt buffé(19)
Lyxigt(7)
Negativa recensioner(25)
Gästanvändare
Grand Deluxe-rum med flodutsikt
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 24 mars 2025
The chatrium riverside was excellent as usual the only personal problem for me was the a/c it’s loud even when on low fan at night apart from that superb! Recommend the Cabernet sauvignon ‘bread and butter napa valley’ delicious!
Översätt
6/7
Svar från boendet: Dear Guest,Thank you for your kind review and for your continued support of Chatrium Riverside! We’re thrilled to hear that your stay was excellent as usual and that you enjoyed our offerings—including the Bread & Butter Cabernet Sauvignon from Napa Valley. It’s a fantastic choice!We appreciate your feedback regarding the air conditioning. Your comfort is very important to us, and we will certainly look into ways to improve this.We look forward to welcoming you back for another superb stay!Warm regards,Mathurose-RoseResident Manager
wildpants45
Grand Deluxe-rum med flodutsikt
Bodde på feb. 2025
Par
5 recension
8.0/10
Mycket bra
Publicerades 17 mars 2025
Not as good as Chatrium in the Siam location Staff nice however -breakfast buffet very average food -our room bed the shower drain was flooding and also the bathroom gel was empty when we arrived -bed too hard however the topper did help -staff were not as attentive eg not asking us if we needed a taxi upon checking out
Översätt
Svar från boendet: Dear wildpants45,Thank you for sharing your feedback. We're sorry to hear that your experience did not fully meet your expectations. While we’re glad you found our staff friendly, we sincerely apologize for the issues you encountered with the breakfast, shower drain, bathroom amenities, and service attentiveness. Your comments are valuable, and we will address these concerns with our team to improve our guest experience. We appreciate your honest feedback and hope to have the opportunity to provide you with a better stay in the future.Warm regards,Mathurose-RoseResident Manager
Living in Thailand
Två sovrum svit flodutsikt
Bodde på jan. 2025
Familj
4 recension
8.0/10
Mycket bra
Publicerades 23 feb. 2025
We had an enjoyable stay at Chatrium Riverside Bangkok. The room was spacious, clean, and offered lovely views of the river. The location was very convenient, with a free shuttle boat making it easy to get around. Breakfast was good, with a nice variety of options. However, we were disappointed that club access was not included in our stay, especially since our friends, who booked a smaller suite, received it as part of their package. The pool area was nice but quite busy. The hotel offers a decent happy hour from 4–6 pm, which was a nice touch. Overall, a good experience, but given the price we paid, we expected a bit more.
Översätt
Svar från boendet: Dear Living in Thailand,Thank you for sharing your feedback. We’re pleased to hear that you enjoyed your spacious room, the beautiful river views, and the convenient location with our shuttle boat service. We’re also happy that you appreciated the breakfast and happy hour.We sincerely apologize for the confusion regarding club access and understand your disappointment. Please note that there are different rates for two-bedroom suites, depending on whether they include club access. Additionally, there are smaller rooms located on the club floors that offer club access. We look forward to welcoming you back and providing an even better experience during your next stay.Warm regards,Mathurose-RoseResident Manager
Gästanvändare
Grand Deluxe Rum Flodutsikt Tvåbäddsrum
Bodde på jan. 2025
Familj
1 recension
3.5/10
Publicerades 5 feb. 2025
Never tired the hotel like this. 5 starts hotel with this price. Super dirty. Unreasonable. We come to Thailand with the kids and stay here because the comment is good and the view is good. However the hygiene is terrible. The floor seems not clean for long time. All of our feet is dirty and dark. U have to wear the slipper all the time when you stay in the hotel. The toilet is dirty and super old. And with insects. We complained and the staff not really helpful, they just change another same room to you but it is still dirty. As it’s too late so we choose to stay here 1 night then check out. If you don’t want to get disappointed and your kids get sick please don’t book this hotel! 這間酒店的衛生情況十分惡劣地下完全沒有清潔,我們的腳剛進來時沒穿拖鞋,整個腳都黑黑的,酒店的浴室衛生也很惡劣,設施保養很差,如果你不想失望又注重衛生的話請不要訂這家酒店!尤其帶小朋友的。我們投訴了職員只是循例換了另外一個房間給我們,但也是很骯髒的,因為太晚了,所以我們沒有時間換酒店,唯有在這間酒店住一晚。但這個經驗真的很糟糕。
Översätt
6/7
Svar från boendet: Dear Guest,We sincerely regret to hear about your experience and apologize for any inconvenience caused during your stay. Cleanliness and hygiene are top priorities for us, and what you described is certainly not reflective of our usual standards. We appreciate your feedback and will take immediate steps to review and improve our housekeeping processes. If you would like to discuss your experience further, please do not hesitate to reach out to us directly.With kind regards,Manfred IlgGeneral Manager
Anonym användare
Grand Deluxe-rum med flodutsikt
Bodde på feb. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 15 apr. 2025
The view is amazing. The room is big and very clean. Enjoy our stay so much.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words! We’re so glad to hear you enjoyed the amazing view and found the room spacious and clean. It’s wonderful to know you had such a great stay with us.We truly appreciate your feedback and hope to welcome you back again soon!Warm regards,Mathurose-RoseResident Manager
Hoover
1 sovrumssvit med stadsutsikt
Bodde på dec. 2024
Ensamresenärer
14 recension
10.0/10
Enastående
Publicerades 21 jan. 2025
Always enjoy the Chatrium Riverside !! Buffet breakfast, turn down serves with excellent staff !!!
Översätt
Svar från boendet: Dear Hoover,Thank you so much for your kind words! We're thrilled to hear that you always enjoy your stays at Chatrium Hotel Riverside. It's wonderful to know you appreciate the buffet breakfast and our turn-down service, as well as the excellent staff. We can't wait to welcome you back for another fantastic experience!Warm regards,Mathurose-RoseResident Manager
Tripaddict
Svit med 1 sovrum, utsikt över floden och king size säng
Bodde på nov. 2024
Par
7 recension
8.5/10
Mycket bra
Publicerades 4 jan. 2025
We stayed at their balcony room for 3 days then we moved onto another hotel in Bangkok. Location wise, it is quite far from International airport, it takes us 45 mins on the road to the hotel, another half hour spent on waiting for grab car. However when I see the view from my room, the river view makes everything worths it! Try to imagine you see the river view when wake up every day! It is like a service apartment, there are many rooms on the same floor, so their cleanliness is generally very good. However with that said, the breakfast patio is gorgeous. When people look at this hotel, they first see the patio, it is like a garden and nice restaurant. They also offer their own shuttle service to and from Sathorn pier and Iconsiam which is very convenient!
Översätt
6/13
Svar från boendet: Dear Guest,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the stunning river view from your room and the beauty of our breakfast patio. We’re also glad that you appreciated the cleanliness and convenience of our shuttle service to Sathorn Pier and Iconsiam. We hope to have the opportunity to welcome you back on your next visit to Bangkok!With kind regards, Manfred Ilg General Manager
Gästanvändare
Två sovrums Club-svit med flodutsikt
Bodde på dec. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 3 feb. 2025
Excellent service!An remarkable experience!I will stay at this hotel again next time!👍👍👍
Översätt
6/8
Svar från boendet: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience and that our service made such a positive impression. We can’t wait to welcome you back on your next visit. We’ll be here, ready to provide you with another memorable stay!Warm regards,Mathurose-RoseResident Manager
TwinHin
Grand Deluxe Rum Stadsutsikt King Size Säng
Bodde på dec. 2024
Ensamresenärer
5 recension
10.0/10
Enastående
Publicerades 28 jan. 2025
Amazing hotel friendly staff & the view is just stunning, highly recommended
Översätt
Svar från boendet: Dear TwinHin,Thank you for your wonderful review! We’re so happy to hear that you had a fantastic experience with our friendly staff and enjoyed the stunning river view. Your recommendation means a lot to us, and we can’t wait to welcome you back for another amazing stay!Warm regards,Mathurose-RoseResident Manager
Gästanvändare
Grand Deluxe-rum med flodutsikt
Bodde på nov. 2024
Par
1 recension
5.5/10
Publicerades 20 dec. 2024
Location is by the river and a bit difficult to get a Grab taxi or car. Hotel provides boat shuttle half hourly to Sathorn Pier where the Tapan Taksin BTS is a stone throw away. Was given room on 19 floor on check in, carpet n floor were dusty n not vacuumed n table was sticky. Informed reception and a cleaner was sent quickly to clean up the room. A fruit platter was sent to room as a gesture of apology. However after our return from dinner and my spouse took a shower, the drainage at shower area didn’t work and caused a small flood in the toilet. Reception was informed and they sent someone who couldn’t fix the problem, so we were asked to change room at about 11 pm !! We changed to a higher floor room which was clean but the mattresses were old and saggy! I didn’t want to be a complaining guest so had to sleep on the sofa for 2 nights ! Though the service was okay, the above marred the experience. Breakfast had a good spread but same for both days.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your experience. While we're glad you appreciated the riverfront location and shuttle service, we’re truly sorry to hear about the inconveniences you faced during your stay. We regret the issues with cleanliness, plumbing, and the condition of the mattresses, as these are not reflective of the standards we strive to maintain. We appreciate your understanding and patience, especially with the late-night room change. Your feedback about breakfast variety is also valuable, and we’ll work on improving in this area. Your concerns have been noted, and we’ll take immediate steps to address them to ensure future stays are more comfortable and enjoyable. We hope you’ll give us another chance to provide you with a seamless experience. With kind regards, Manfred Ilg General Manager
Sean
1 sovrums svit med flodutsikt
Bodde på nov. 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 26 dec. 2024
Our stay was wonderful, the breakfast was exemplary and the staff were always helpful and attentive to our needs.
Översätt
Svar från boendet: Dear Sean,Thank you for your lovely feedback! We're so pleased to hear that you had a wonderful stay with us. It's great to know you enjoyed our exemplary breakfast and that our staff were attentive and helpful throughout your visit.We truly appreciate your kind words and look forward to welcoming you back for another exceptional experience!Warm regards,Mathurose-RoseResident Manager
Melodynana
Grand Deluxe Rum Flodutsikt Tvåbäddsrum
Bodde på nov. 2024
Par
15 recension
10.0/10
Enastående
Publicerades 10 dec. 2024
The hotel having the best view and other services are perfect , we will definitely come back
Översätt
Svar från boendet: Dear Melodynana,Thank you for your amazing review! We’re so happy to hear that you enjoyed the stunning views and that our services met your expectations. We can’t wait to welcome you back for another perfect stay!Warm regards,Mathurose-RoseResident Manager
Gästanvändare
Grand Deluxe Rum Flodutsikt Tvåbäddsrum
Bodde på okt. 2024
Familj
75 recension
9.0/10
Utmärkt
Publicerades 1 dec. 2024
We love this place very much, the every staff are friendly. The Wifi is excellent anywhere. However, we found the room do not much clean than before, do not mop the floor.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind review! We’re so happy to hear that you love our hotel and that you found our staff to be friendly and the Wi-Fi excellent. We truly appreciate your feedback regarding the cleanliness of the room, and we sincerely apologize for not meeting your expectations in that area. Rest assured, we will address this with our housekeeping team to ensure all rooms are cleaned to the highest standard. We look forward to welcoming you back and providing you with an even better experience next time!Warm regards,Mathurose-RoseResident Manager
BKT
1 sovrumssvit med stadsutsikt
Bodde på dec. 2024
Familj
55 recension
10.0/10
Enastående
Publicerades 17 feb. 2025
very convinient stay close to the iconsiam mall can boat there
Översätt
Svar från boendet: Dear BKT,Thank you so much for your kind review! We're thrilled to hear that you enjoyed the convenience of our location, especially being close to Iconsiam Mall and our shuttle boat access. It’s always a pleasure to know our guests had a comfortable and enjoyable stay. We hope to welcome you back soon!Warm regards,Mathurose-RoseResident Manager
sy8888
1 sovrumssvit med stadsutsikt
Bodde på okt. 2024
Affärsresenärer
57 recension
9.5/10
Otroligt
Publicerades 7 nov. 2024
Really nice suite with river view, shuttle boat but frequency could increase and the pool is amazing!
Översätt
Svar från boendet: Dear sy8888,Thank you for your great review! We're thrilled to hear that you enjoyed the suite with the beautiful river view, as well as the shuttle boat and the amazing pool. We truly appreciate your feedback about the shuttle boat frequency and will certainly look into it to improve convenience for our guests.We hope to welcome you back soon for another fantastic stay!Warm regards,Mathurose-RoseResident Manager