Mercure Sydney Bankstown

Mercure Sydney Bankstown recensioner

Mercure Sydney Bankstown

Entry From, 8 Greenfield Parade, 6 Mona St, Bankstown, New South Wales, 2200, AustraliaVisa hotellinformation
Mercure Sydney Bankstown
Mercure Sydney BankstownMercure Sydney BankstownMercure Sydney Bankstown
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Gästrecensioner

8.8/10
Mycket bra
45 recension
Verifierade recensioner
Läge och interiör9.0
Bekvämligheter8.8
Service8.6
Renlighet9.0
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Alla recensioner(45)
Positiva recensioner(43)
Recensioner med foton/video(13)
Utmärkt läge(12)
Rent och städat(6)
Praktiskt läge(6)
Vänlig personal(5)
Negativa recensioner(2)
samuel eel
Standardrum i queensize
Bodde på jan. 2025
Affärsresenär
72 recension
9.0/10
Utmärkt
Publicerades 3 mars 2025
It was quite a wonderful stay. The environment and access to food is good. Shops are around and you have access to a lotttt of vietnamese food. Some arabic food too and convenient stall... its in a good location. You will never have issue with parking as well. there is a lot of parking here. Staff are friendly and breakfast is decent. 7.5/10 Will consider coming back again if i am around :)
Översätt
Svar från boendet: Thanks for a great review and kind comments Samuel! We hope to see you again soon!Brian - General Manager
Anonym användare
Standardrum i queensize
Bodde på apr. 2024
Par
5 recension
10/10
Enastående
Publicerades 1 juli 2024
Nice place to stay. Will definitely book again if revisit. Cheap and clean
Översätt
Svar från boendet: Dear Guest,Thank you for your wonderful review! We're thrilled that you enjoyed your stay and found our hotel to be a nice and clean place to stay. It's great to hear that you would choose to stay with us again. We look forward to welcoming you back on your next visit!Best regards,The Mercure Sydney Bankstown Team
Anonym användare
Standardrum i queensize
Bodde på dec. 2024
Par
2 recension
10/10
Enastående
Publicerades 4 jan. 2025
Excellent location, great amenities and great service.
Översätt
Svar från boendet: Thanks for the great review!
Tam Thao
Standardtrebäddsrum
Bodde på juli 2024
Reser med vänner
2 recension
7.0/10
Publicerades 30 aug. 2024
The hotel is a great location, a lot of food choices around
Översätt
A
Standard Tvillingrum-Tillgänglig
Bodde på feb. 2024
Affärsresenär
7 recension
6.0/10
Publicerades 16 mars 2024
Accommodating and friendly front desk staff with great dining options in Bankstown sports. Unfortunately my room left a lot to be desired: long black hairs on hand towel, shower towel, clumps in the corner of the room, toilet seat & bowl had stains, the shower towel smelt as if it had been used, and there was only one towel despite being a twin room. I'll chalk it up to a rushed cleaning job but pretty disappointing to be presented with that. Hope the other rooms are cleaner.
Översätt
Svar från boendet: Dear Guest,Thank you for your honest feedback. We're glad you found our front desk staff accommodating and enjoyed the dining options. However, we're deeply sorry to hear about the cleanliness issues in your room. This is not the standard we strive for, and we apologise for the oversight. We will address this with our housekeeping team to ensure it doesn't happen again. We appreciate your understanding and hope to provide a much better experience on your next stay.Best regards,The Mercure Sydney Bankstown Team
chong wee
Standard Queen rum-tillgänglighetsanpassad
Bodde på jan. 2024
Affärsresenär
33 recension
8.0/10
Mycket bra
Publicerades 27 feb. 2024
Room is nice and big. Just that there are no toiletries or bottled water provided. Location is nice as it's close to my work place. Recommend to try the Vietnamese pho and food around the hotel.
Översätt
Svar från boendet: Dear Guest,Thank you for your review. We're pleased to hear that you enjoyed the spaciousness of your room and the convenience of our location. We appreciate your feedback regarding the lack of toiletries and bottled water, and we'll consider this for future improvements. We're glad you enjoyed the local dining options and hope to welcome you back for another stay soon.Best regards,The Mercure Sydney Bankstown Team
Gästanvändare
Standardrum i queensize
Bodde på nov. 2024
Familj
5 recension
10/10
Enastående
Publicerades 2 jan. 2025
Staff quickly fixed our issue.
Översätt
Svar från boendet: Thank you for the wonderful review and comments.
Amine Arwich
Standardrum i queensize
Bodde på jan. 2024
Familj
10 recension
10/10
Enastående
Publicerades 12 feb. 2024
Very convenient when living in Bankstown Everything you need is around the corner
Översätt
Svar från boendet: Dear Arwich,Thank you for your wonderful review! We’re thrilled that you found our location convenient and appreciated the amenities and cleanliness. We look forward to your next stay!Best regards,Mercure Sydney Bankstown Team
Gästanvändare
Standardrum i queensize
Bodde på mars 2025
Affärsresenär
1 recension
8.5/10
Mycket bra
Publicerades 30 apr. 2025
Good experience
Översätt
Svar från boendet: Thanks for reviewing your stay!
Jessica
Standardrum i queensize
Bodde på dec. 2023
Reser med vänner
2 recension
9.0/10
Utmärkt
Publicerades 12 feb. 2024
Lots of food in the venue, located inside the rsl, free parking
Översätt
Svar från boendet: Dear Jessica,Thank you for your feedback! We’re delighted to hear that you enjoyed the variety of dining options and found the location and parking convenient. We look forward to welcoming you back for another great stay.Best regards,Mercure Sydney Bankstown Team
Aamir
Standardrum i queensize
Bodde på juli 2023
Par
9 recension
5.0/10
Publicerades 16 aug. 2023
Reception of the hotel is not easily accessible. It took us 15 minutes to find it, asked multiple people. Very disappointing.
Översätt
Svar från boendet: Dear Aamir,Thank you for your feedback. We’re sorry to hear about the difficulty you experienced finding our reception and that your stay did not meet your expectations. We understand how important a smooth check-in process is and will work on improving our signage and staff assistance to prevent such issues in the future. Your comments are valuable to us, and we hope to have the opportunity to provide you with a better experience on your next visit.Best regards,Mercure Sydney Bankstown Team
Stan Zh
Standardrum i queensize
Bodde på feb. 2024
Affärsresenär
25 recension
8.0/10
Mycket bra
Publicerades 3 apr. 2024
Great location, plenty of restaurants nearby.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We're glad you enjoyed our convenient location and the variety of nearby restaurants. We hope to welcome you back for another pleasant stay soon.Best regards,The Mercure Sydney Bankstown Team
Anonym användare
Standard Queen rum-tillgänglighetsanpassad
Bodde på okt. 2022
Annat
2 recension
2.0/10
Publicerades 30 nov. 2022
Put ot this way.. I'll see them in court Verbal abuse or toxic rude behaviour to anyone is not acceptable nor is it towards my Autistic daughter. Leaving me in a severe anxiety attack infront of my daughter. Shame on him and accor hotels. Thanks to the club manager that listen to me but shortly after I asked for water as there is usually 2 bottles in the fridge. They argued on the phone with my daughter saying it was 4 an 6 dollars. I didn't care I needed water as my anxiety attack got so bad I was choking. So instead I put my head in the sink used the tap drank from it the cups we covered in dust
Översätt
log Zeon
Standardrum i queensize
Bodde på jan. 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 24 feb. 2024
Clearn, Nice and warm.
Översätt
Svar från boendet: Dear Zeon,Thank you for your positive review! We're glad you found our hotel clean, nice, and warm. Your feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future.Best regards,The Mercure Sydney Bankstown Team
Anonym användare
Standardrum i queensize
Bodde på feb. 2025
Reser med vänner
22 recension
7.5/10
Publicerades 17 mars 2025
1. 總體情況不太滿意，首先在櫃枱辦理入住起碼等了25分鐘。等待時間過長，心情很煩躁。 2. 房間內沒有一次性洗漱用品，也沒有拖鞋。 3. 房間內也沒準備速溶咖啡和茶包 4. 冰箱內也沒有飲料，哪怕是付費飲料也沒有！晚間口渴衹能忍着。 唯一的亮點就是自助早餐中規中矩還可以。
Översätt
Svar från boendet: Hi Ian,Thanks for your feedback. I\'m sorry to hear that it took longer than expected to check you into the hotel and minibar is not an option that is available due to the extensive food and beverage offerings that are available in the Sports Club.Sorry this didn\'t meet your expectations.Brian - General Manager