Casagrand Luxury Suites

Very spacious apartment and fully equipped; great base for exploring Barcelona. We had 5 bedrooms 4 bathrooms for a family 6 (two kids and my husband and my parents); it can easily fit another 2-4 people. We booked “ private chief” service through the hotel website( external provider) it was the high light of our trip. The chief Betsy threw us a superb dinner and with lovely atmosphere. A little hiccup at check out thought. We requested late check out the day before and the lady at the reception checked the arrival time of next booking and advised it should be okay with time and we could stay till 2 pm. In the morning when we re-confirm it with the reception Chris; we were told otherwise. He expressed the difficulty to have the apartment till 2 pm and said it had to be 1 pm. It was disappointing and inconvenient ( with two kids and two elderly) but we agreed to that and also told there would be extra 50 euro for late check out. However the lift was stuck and it took us 20 mins to come down with suitcases (without help) at 13:20 (20 mins later than we agreed) and we then had to pay 100 euro (the receptionist Chris claimed it was 50 euro per hour!). It was fair enough if it was communicated clearly before we made our arrangements but it WAs NoT. And what we are most unhappy about is the attitude of the staff Chris. He was unfriendly, cold and unhelpful; he could make better efforts in communication and instead of being rude.

性價比超高的酒店，第一次入住200多平米的酒店套房，全家出行首選，非常方便！酒店好像比較熱門，不太好預訂，有出行計劃需要提前規劃好。

地理位置一流，空間巨大，服務一般吧

This was an absolutely wonderful experience. The staff was friendly and helpful. The accommodations were spacious with everything in order. We loved having refreshments up on the roof top. We could not have duplicated this experience in a normal hotel.

Excellent appartment. Very big spacious and everything we required. Staff extremely helpful and willing to help and assist with all our requests. Great place to explore from and get home to relax. Very comfortable and well furnished. Would certainly return and recommend.

3 couples stayed in one of your 4 bedroom apartments and Oh My they are wonderful! Beautifully decorated, large spacious bedrooms with comfortable beds, a fully stocked kitchen with all the amenities for cooking dinners, having coffee in the morning, and wine upon the breathtaking views from the rooftop patio. The staff was friendly and very accommodating. This place has everything you need and more for your stay in Barcelona. Highly recommend!!

What a great apartment and lovely staff! Everyone had a nice room of their own and a private bathroom and comfortable living areas to gather in. Cooked several meals there which was fun. The rooftop area was the frosting on the cake. Just can’t say enough of how much we enjoyed our stay at casa grande! Thank you!

Excellent stay. Super helpful staff. German(I think) at the front desk helped us out with cab when we had to leave. Rest of the staff was very helpful too. Would stay here without a second thought. Kids loved it too!! Very safe place, excellent views.

Our family rendezvoused at Casagrand from countries around the world for a wonderful trip! It was complex as our luggage was lost and flight home canceled yet the fantastic Chris and team there helped to accommodate us flexibly! They managed to be polite and worked with us even when in the emotionally charged led up to the visit! The beds were comfortable, the space accommodated our large family with space for everyone. The chef they recommended provided a fantastic holiday meal for our family. Know that they can take your luggage and hold it if you need to arrive early or leave late. Yet, they are busy and it may not be easy to check-in to the room early or leave it late - just like anywhere else - but they really work hard to help! Absolutely looking forward to returning there!