Hilton Diagonal Mar Barcelona recensioner

Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the hotel’s decor, cleanliness, and the experience in our executive lounge—especially the views and snacks. We're also glad you found the location convenient for public transportation.We sincerely apologize for the issues you encountered with our app and the challenges in reaching our reception team. Your comments have been shared with our IT and front desk teams so we can improve the reliability of our communication channels and guest services. We're also grateful for your kind words about our staff’s friendliness.Regarding the smart TV functionality and bathroom design, we appreciate your suggestions and will take them into account as we continue to enhance our executive rooms and amenities.Thank you again for your valuable insights. We hope to welcome you back for a more seamless experience in the future.Warm regards,Reservations Team

Svar från boendet: Dear Joao,Thanks for staying at Hilton Diagonal Mar Barcelona.We appreciate your time and comments, which is helping us to keep improving our service level.Kind regards,Reservations Department

Svar från boendet: Dear Guest,Here's a possible response to the review:Thank you for sharing your experience! We're glad to hear you enjoyed the beautiful view of the Mediterranean Sea from your room and had a lovely weekend in Barcelona. While we're a bit further from the city center, we're happy it was still convenient for you. We hope to welcome you back again soon.Kind regards,Reservations Team

Svar från boendet: Thank you for your feedback! We're delighted to hear that you enjoyed our prime location near the beach and mall, and that you had a great time at Purobeach. It's also good to know that the room size met your expectations. We apologize for the issues you encountered with the lift and the leaking bidet in the bathroom. Your comments help us improve, and we'll make sure these concerns are addressed. We hope to welcome you back for an even better stay in the future!

Svar från boendet: Thank you so much for your wonderful review! We're thrilled that you and your family enjoyed your stay at Hilton Diagonal Mar. It's great to hear that our location near the beach, spacious and clean rooms, and the friendly service—especially from Frankie—made your visit special. We’re sorry we couldn’t accommodate your extended stay, but we hope to welcome you back in the near future. Your positive experience means the world to us! 😎

Svar från boendet: Dear Guest,Thank you for your feedback! We're sorry to hear that the pool was closed during your stay and that the location was a bit far from the city centre. We're glad that everything else met your expectations. Your comments are valuable to us, and we hope to welcome you back for an even better experience next time! Kind regards, Reservations Team

Svar från boendet: Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience at Hilton and enjoyed the rooms and pool. It’s also great to know that our staff made a positive impression with their knowledge and friendliness. We look forward to welcoming you back for another fantastic stay!

Svar från boendet: Dear Guest,Thanks for considering Hilton Diagonal Mar Barcelona for your stay.We appreciate your time and comments, which help us to keep working on our quality services.Kind regards,Reservations Department

Svar från boendet: Dear Guest, thank you for your feedback. Please accept our most sincere apologies for the inconveniences. In order to solve the situation a soon as possible please let us know the booking dates and your name and last name please. Kind regards. Reservation Team

Svar från boendet: Dear Guest Thank you for sharing your detailed feedback! We're thrilled to hear that you enjoyed our prime location, stunning views, and the convenience of nearby dining and public transport. We truly appreciate your kind words about our staff at the reception and restaurant. We also acknowledge your concerns regarding the crowded buffet and some less-than-ideal interactions with a few restaurant staff members. We apologize for this, as it's certainly not the experience we aim to provide. Your comments will be shared with the team for improvement. We're glad to know you still had a pleasant stay overall and we hope to welcome you back soon!Best RegardsReservation Team

Svar från boendet: Dear Guest,Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay, especially the comfortable room, relaxing afternoons by the pool, and our convenient location near the metro and beach. We appreciate your suggestion about heating the pool and adding a hot pool—feedback like this helps us improve, and we’ll certainly consider it. We're glad you had a great experience overall and hope to welcome you back ! Kind regards,Reservations Department

Svar från boendet: Dear guest, thank you for your wonderful review! We're thrilled to hear that you enjoyed the spacious room and the strong AC. We look forward to welcoming you back again soon! Regards, Reservations Team

Svar från boendet: Dear guest, hank you for your feedback! We're glad you enjoyed your stay. We understand the importance of having good dining options nearby, please note there are around 25 dining options in front of the hotel inside the mall. We hope to welcome you back soon! Regards, Reservations Team

Svar från boendet: Dear Guest I'm sorry to hear that you encountered some issues with our staff. We aim to provide friendly and professional service to all our guests, and it's disappointing to learn that we fell short during your stay.Your feedback is important to us, and we'll address this matter with our team to ensure improvements are made. We hope to have the opportunity to welcome you back and provide a better experience in the future.Best RegardsReservation Team