Hotel Balmes, a Member of Preferred Hotels & Resorts

Fast check in and check out. Pleasant stay and good location near the passé de Garcia. There are restaurants around the corner. The only thing is the noise from the corridor is easily heard

Here’s an updated draft incorporating your new points: I am extremely disappointed with my recent stay at your hotel. Despite my clear request for a room far from the elevator and not in a corner, I was assigned a room that was both near the elevator and in a corner. Additionally, I noticed that the room number on my key card had been altered, which raised serious concerns about whether racial discrimination was a factor in this treatment. What shocked me even more was that this is the first time I have encountered a hotel asking for the CVV code of my credit card. A friend of mine who stayed here experienced fraudulent charges on their card afterward. This raises significant concerns about how securely guest information is handled. To make matters worse, some front desk staff were cold and unwelcoming, showing a lack of professionalism that does not align with the standards one would expect from a hotel of this reputation. Based on this experience, I cannot recommend this hotel to Asian travelers, as the treatment I received felt highly unprofessional and discriminatory. I hope the hotel management seriously addresses these issues and takes steps to ensure no guest has to endure such an experience in the future.

Staff is very helpful and friendly, I had 2 separate bookings and they found the best solution on how to allocate me. Breakfast is very tasty, great variety of local cheese and meat. Lobby has some art objects to see. Only pools works in a very inconvenient time (from 11am until 8pm) that does not make sense