Service is abysmal... we paid 170€ per night and got the worst treatment I ever experienced in my 51 years of travel around the world by the night staff lady... instead of apologizing for letting us wait in front of the hotel for 5 minutes despite their 24 hour lobby access promise, we got accused with being aggressive and threatening just because I rang, knocked on the glass door, and then voiced my disproval loud and clearly... She could have show understanding as she hadn't put up a notification for informing guests about when she'll be back from the extended dump she was allegedly taking, but she'd rather resort to ignoring my wishes to speak to the manager, who according to her recommended she should call the police on us. ON PAYING GUESTS!... of course the police didn't show up, we stayed the night, but this hotel won't ever see us again! Horrible person!!!
Översätt