Sunotel Junior recensioner

Svar från boendet: Hi Paige! Thank you so much for your kind review! We're thrilled to hear that the room was perfect for your needs and that you found our staff welcoming and helpful. It’s always great to hear that our guests had a comfortable experience. We hope to welcome you back the next time you're in Barcelona! Thanks again! Albert Lopez Host

Svar från boendet: Dear zarkop397, Thank you so much for your wonderful review! We're thrilled to hear that you had a comfortable stay and enjoyed the amenities like the lemon and lime water in the lobby. It’s great to know you appreciated our location as well, with all the nearby restaurants, bars, and subway access. We look forward to welcoming you back soon! Best regards, Albert Lopez Hotel Manager

Svar från boendet: Dear Adrian, Thanks for your review regarding your recent stay at our hotel. We are sorry to hear about your experience during your stay. Regarding the comment about the air conditioner in the room, it has been checked by our maintenance staff and it is working properly. We will continue to monitor in order to avoid possible new incidents in the air conditioning. As for the pool, the water values are taken twice a day as indicated by the current regulations and this is reflected in the sheet at the entrance. The rest of the customers continue to bathe without any problem as usual and without incident. We also regret that the dimensions were not as expected, it is a pool on a terrace in the Eixample and this means that the facilities may be more limited than expected. Your opinion matters a lot to us. We will work to improve our facilities as we wait for your return to Barcelona. Best regards, Albert Lopez Hotel Manager

Svar från boendet: Dear Guest, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We are very glad to know that you have had an enjoyable stay. Thank you for mentioning our location: only two metro stops from the city center, but in a quiet area and at reasonable prices. It's also good hearing you've loved our breakfast and you've felt warm here! We look forward to hosting you in your next visit to Barcelona. Best Regards, Albert Lopez Hotel Manager

Svar från boendet: Dear Sophie, First of all, thank you for choosing Sunotel Junior for you recent stay in Barcelona and for sharing your opinion with other travelers. We are more than happy to know you enjoyed our central location and our rooftop terrace, with its nice views. It's so good hearing you've enjoyed our breakfast. In reference to your comments about access to the room, it is only possible by magnetic key and all openings are registered in our system, and it is not possible to enter the rooms in any other way. The guest must ensure that they close the door properly when leaving. We encourage our customers to communicate possible incidents to reception as soon as possible in order to be able to provide an immediate solution. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to welcoming you back. Kind regards, Albert Lopez Hotel Manager

Svar från boendet: Dear Ian-ctn, Thank you for taking the time to write your review. We are very sorry to hear that your stay at our hotel didn't live up to your expectations. We would love to welcome you back on your next visit to Barcelona. Best Regards, Albert Lopez Hotel Manager

Svar från boendet: ¡Gracias por tu maravillosa reseña, Lucía! Nos alegra saber que tu estancia fue tan positiva y que disfrutaste de la comodidad de la cama, la limpieza y la atención de nuestro equipo. Kim y Princess estarán encantadas de saber que marcaron la diferencia en tu experiencia. También nos alegra que hayas apreciado el detalle de la botella de agua. Pequeños gestos como este los hacemos con mucho cariño para que nuestros huéspedes se sientan bienvenidos. Será un placer recibirte nuevamente cuando regreses a Barcelona. ¡Hasta pronto! Un cordial saludo, Albert López Host