NH Collection Barranquilla Smartsuites Royal

El hotel 10/10, todo perfecto solo que ese día había un evento y la gente del evento tenían todo el parqueadero ocupado y me tocó dejar el carro al lado del hotel en un solar, el resto todo bien el servicio del desayuno la comida muy rica y el personal del hotel muy atento, ah también el agua de la ducha del cuarto al segundo día estaba demasiado caliente el agua no se podía bañar uno bien de resto todo espectacular, volvería a ir recomendadisimo

El hotel está muy bien ubicado. Tienes restaurantes espectaculares alrededor. El personal es agradable y muy atento. La maquinaria del gimnasio está muy vieja exceptuando la bicicleta y la elíptica. Las habitaciones (al menos la que me tocó a mí). NO tenía ventilación ninguna. Y las cañerías del baño olían muy mal, esto hacía que la habitación oliera mal siempre. También se detecta a simple vista humedad en las habitaciones. Pero imagino que es debido a que ya lleva mucho tiempo y les hace falta una pequeña reforma. El resto todo muy bien. Repetiré sin duda sobre todo por la ubicación 🔝🔝

Excelente

As soon as we walked in, Karol, the front desk counterperson received us with a big smile and was an absolute pleasure to deal with, she was accommodating to our needs and you could tell that she actually likes to make people feel welcome!!! Karol is the best!

Very nice hotel with excellent staff. There was a technical issue with the electronic door lock but the front desk staff was so accommodating accompanying me to use their master key until maintenance could change it out.

When we arrived, the staff didn’t even care about us, might have been because of the backpacks, until a man, probably their boss, told them to serve us. However, they were apparently upset about this and were super unfriendly. The room was not very clean, for instance the lamps were super dirty and old. Also a lot of them didn’t even work. Further, we had problems with the toilet as it did not stop to flush and we had to call the reception. The lady there was not very helpful. Overall, the room was very dated. Seems like they gave us their worst room in front of the elevator. The gym is not really a gym. However, the breakfast was good. Very sad that they’re obviously so biased on young (backpacking) people. L Perhaps we should have shown them our income and would have been treated else, in a way that you can expect for so called four stars hotel. Definitely not recommended. Very disappointing stay.