The Duke of Edinburgh Hotel & Bar

Goods stay

Very good hotel

Better book other nearby hotels I have booked a stay in the above hotel and paid full amount through online for one night (04/05/2025-check in date and 05/05/2025-checkout date). I with family (wife and 1.5 years old) reached at hotel around 6 pm and a man in reception ( ? Barry, Manager not sure the name, the other staff says his name in his absence) welcomed me. He asked my debit card for identification purpose, I was shocked but he insisted saying that said it’s for confirmation purpose . I gave my card, he told no money will be deducted. He also said that it may show a pending transaction in my account, but no money will be deducted. But later I found out that it’s not pending transaction, he took £ 90.47 from my account. At the same night I filed a police compliant and luckily I got my money back after two days. But I emotionally stressed and worried about that money the entire two days. Second thing about the stay was that room was not maintained enough to give a proper rating to this hotel. Lift was also not working and I was struggled to go upstairs with my luggage and my 1.5 years old baby.

Great times here Always enjoy staying here, when I’m in town. Never a bad stay and it’s a great location for bars n restaurants and station.

Lovely hotel and staff If I had read my emails before arrival I would’ve found out about the parking being over the road but even so, staff at reception gave me all the information I needed and allocated a permit for us. Everywhere was so clean and neat and the reception staff were so helpful and engaging, giving us some local information and also discussing driving routes etc. room was beautiful- lovely deep bath, iron and board, hairdryer all good quality. Only issue we had was the heating, we couldn’t turn it down but it wasn’t too much of a hassle to us. I would certainly recommend this hotel to anyone looking. Close to main centre, shopping and entertainment- we did use the bar but not the restaurant and we found it lively and clean and again lovely staff

Great Staff ! Great Reception and Bar Staff....Yasmin was very helpful and polite in swapping my room for one with a bath. Highly recommend