Omni Barton Creek Resort and Spa Austin

The room was amazing, the old fashion from the bar was righteous, the views and golfing was the bees knees. Whilst checking in and visiting the front desk another time I didn’t feel the hospitality of this ritzy resort. l didn’t experience “customer service with a smile”, and most of all I didn’t get the run down of the possibilities. The cleaning ladies were so polite in service and I was so happy to tip them every time. I will also say when checking out of the resort there was a gentleman (that had a deformity) that was brilliantly polite, he was specifically amazing. I was just bummed I didn’t experience that type of energy when checking in, certainly would have set the tone for my stay. Overall, I would come back. Maybe with a lesser expectation for customer service.

The common areas are beautiful. Our double Queen room was fine except the mattress was very firm and the pillows were limp. When we discovered a soaking-wet spot on the floor near the bathroom, we informed the front desk that there was a possible water leak. They relocated us to a beautiful suite which was amazing. The staff were all incredibly professional, a perfect combination of polite and friendly.

The team was incredibly welcoming, kind, helpful and professional. I travel a ton and really appreciate the level of maintenance due to maintain such a large and beautiful property. Makes all the difference! We have visited for conferences as well as wedding, so hopefully we will be back soon.

Avoid room 229 which provides a direct view of a concrete wall (and nothing else). For a resort hotel that boasts several surrounding golf courses and amazing views throughout most of the complex, this room is nothing short of an embarrassment.

I stayed at the Omni for an art auction. The room and facilites were impeccably clean, well organized. The staff was very attentive. The valets were amazingly efficient with wait times. I could not have expected a more fabulous stay. I am so very grateful to everyone.

Room substandard in multiple ways. Not comfortable to relax in. Beds too high for short people to easily get up onto. Too high to just sit on. Two queen size beds but ONE comfortable chair. Plenty of room for another. Decor pedestrian. If they were trying for eclectic, they got thrift shop. Safety issues with bathroom - no night light, no grab bar in shower/tub. There were two sinks, one just outside the bathroom. We were two people. We said we'd each take a sink. But the one outside the bathroom had no soap, nothing, not even a towel rack. A room with two beds but furnished otherwise for one person. Strange.....

Upscale service and accommodations with panoramic views. Restaurants are on site and have a reasonable sample of food offerings. Breakfast at Texas Spice is not to be missed. Choices for the most discerning pallets. The crown Jewel is Bob's Steak and Chop house. Outstanding steaks, service, and atmosphere. Lovely stay. Bring your wallet.

The hotel and surrounding grounds are beautiful. Every aspect of the hotel seemed well maintained. The staff were friendly and responsive. The restaurants were expensive but mediocre which was disappointing. I would recommend going into town to eat. The room was of a typical size, it was well maintained, the view was great, but it was easily the LOUDEST room I’ve ever stayed in. Room 932 is across the hall from two guest elevators. A third elevator sits directly behind the headboard. There is the constant, and I do mean constant, sound of elevators going up and down followed by beeping sounds. Image hearing beep, beep, beep, beep beep, BEEP with no break whatsoever. The staff was responsive and offered ear plugs, a white noise machine, and they offered to move us. I deeply regret not moving rooms. In summary, do stay at this hotel but do not stay in room 932. It shouldn’t even be available to book. It should be turned into storage. I’ve never been this eager to check out of a hotel.

From the moment I arrived, the staff greeted me with such warmth and hospitality that I immediately felt right at home. My room was immaculate, thoughtfully equipped with all the amenities needed for a truly comfortable stay. Every meal was exceptional—whether breakfast, lunch, hors d'oeuvres, or dinner, the quality and variety consistently surpassed my expectations. The golf courses were impeccably maintained, offering stunning views that made every round a memorable experience. Overall, it was a fantastic stay, and I highly recommend this hotel to anyone seeking an unforgettable experience with first-class service and hospitality. I’ll definitely be back!