VISIONAPARTMENTS Basel Nauenstrasse

okokoko

Cool japanese thème room, however the bed felt like being (what I imagine) a squat house or a cheep uni house would be like. No headboard so pillows (only 2 very soft ones, or pay an extra 30chf for another one)kept falling down the back. Not to mention your only 12 inchs from the floor! Not impressed

Great location near the train station however poor everything else. I arrived two hours before check in so asked if I could leave my bag. Most hotels will allow this for free but they charge you for this (only 3.15CHF but still). As someone else mentioned it is down some steps which when you have a 20kg bag and the steps are quite narrow is hard work. Upon check in, there was no closet to hang clothes so I had to leave my suitcase in the middle of the floor. The shower was good. Beds were not comfy and the pillows were so flat. There was a little terrace which was nice to sit on in the evenings but it was so noisy (on a main road) that you couldn’t open the windows. I gave up trying to use the kitchen after two days because it just wasn’t worth it. Everything was hard to use, it took an age even to boil some pasta and there were no washing up facilities. There was a small “pool” on the rooftop but it’s not big enough to swim in so can hardly be called a pool. Overall I was glad to leave.

Do not use this place, very disorganized company ......check in was horrible as it is contactless as they say...you get there with no info sent of the code for check in, had many guest there with the same issues...took us 2 hours before we can get into the room. Over all not a good experience ...the room as run down and dirty so they had to switch us ......please spend your money some where else.

As others have said, this is an awful, awful facility that has absent, ineffective customer service. The photos do NOT represent this particular location, and the rooms are like a converted bomb shelter or prison with stains on the walls. The kitchens are basically not usable for cooking because they are missing so many basic tools. Worst of all, if you have a problem, their "customer service" (if you can call it that) will only reply if they feel like it, and will otherwise ignore you if they don't want to answer.

Vision apartments - basel, close to a train station, a contact less check-in, less noise, a handy fan, simple balcony for the street view, cooking stove, utensils a we stayed for two nights to cover day trips to Black forest region, Colmarr, Strasbourg