Gästanvändare
26 januari 2025
I was supposed to send this review as soon as we reach home in here in England but time didn’t allow me due to work commitments hence I am doing it now. I cannot afford not to send this glowing review to this amazing hotel. We had an amazing time here! Spending our Christmas and my birthday here was very memorable! It was quiet but we had the most relaxing time. Grand Hotel Salvia is a great hotel. We love the ambiance and the interior design and where it was located. The sea view is spectacular as well as the view at the back as it is nestled in a mountain backdrop. Although we spent our holiday here during low season, it was surprisingly one of the most memorable. What makes this hotel worth remembering are the staff. We would like to specifically commend the superb service of two of the waiters/bar staff here: Ivan and Petar. Petar and Ivan are gems. They are very friendly and the service was superb! Ivan’s customer service and attention to details are excellent and he excels definitely in the bar as we cannot forget the best Espresso Martini he did for us! We have been to hundreds of bars all over the world and this is by far the best Espresso Martini! It’s just a shame that our last two days, they ran out of cream so we have to change our cocktail orders; it’s good that all the cocktails he prepared for us are amazing! Petar excels also in customer serviced skills. He’s got a positive attitude and the ability to multi-task like Ivan. His communication and problem-solving skills are one of the best we have experienced and very commendable! I will never forget also the staff’s remembering my special birthday! That was awesome and I am really grateful! Both Ivan and Petar’s skills, attitude, and knowledge are unbelievable at times. Both are very polite, personable calm, and have impressive manners which we cannot fault! As we spent most of our days and evenings in the lounge, bar and restaurant - I would say our days and evenings are worth remembering because of the staff excellent service. The waitresses, chefs and housekeeping around were also personable and helpful whenever we asked for something. So in summary- we cannot fault the customer service here! You cannot fault the food here also. The breakfast was superb. The fine dining was amazing as well as the buffet. We enjoyed all our food and the prices are very reasonable and worth paying. We also enjoyed our time in the spa, pool, sauna and gym as it was very quiet during that week. Speaking of Spa, we would also like to mention the amazing therapists and masseur in the Fontana Wellness Spa. We had an Elemis facial treatment and it was amazing! Ivana and Marina were very professional and they were really good and they know what they are doing! The very personable therapist/receptionist there (I cannot remember the name sorry! With curly hair) - she was amazing in customer service. Her name might be Marina but I’m not sure. They were all wonderful.The m
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