Grand Eska Hotel & Suites Batam

Grand Eska Hotel & Suites Batam recensioner

Grand Eska Hotel & Suites Batam

Jl. Prambanan No. 1, Jodoh, Batu Ampar, Batam, Riau Islands, 29432, IndonesiaVisa hotellinformation
Grand Eska Hotel & Suites Batam
Grand Eska Hotel & Suites BatamGrand Eska Hotel & Suites BatamGrand Eska Hotel & Suites Batam
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Gästrecensioner

7.8/10
Bra
64 recension
Verifierade recensioner
Läge och interiör7.7
Bekvämligheter7.3
Service8.6
Renlighet7.8
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Alla recensioner(64)
Positiva recensioner(57)
Recensioner med foton/video(26)
Vänlig personal(18)
Utmärkt vistelse!(13)
Konstig lukt i rummet(6)
Negativa recensioner(7)
Ajeeq
Svit Romantic
Bodde på apr. 2025
Par
2 recension
10.0/10
Enastående
Publicerades 5 maj 2025
Clean facilities. Outstanding service by Felix! Shoutout to him for providing excellent hospitality
Översätt
Vxi_shu
Svit med två sovrum
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 27 apr. 2025
Shout out to Felix! He was very kind and extremely helpful. He helped my dad to hold him. He drove us to the best seafood spot. If you guys wanna any help can look out for Felix in the hotel. Staff were very kind and friendly. Very happy living here. My family love this place alot. Had a free complimentary tea session as well. Do go visit the Spa at the ground level. Shout out to Putri for giving my family and me a very luxuarious service. They gave us free macroons. Very satisfied with the overall service. Definitely coming back.
Översätt
Chapterxil
Svit Romantic
Bodde på jan. 2025
Par
23 recension
10.0/10
Enastående
Publicerades 14 feb. 2025
Booked for Valentine's day. The staffs and concierge were amazing and friendly. Would book here again if I want to stay in the city.
Översätt
Svar från boendet: Dear valued guest,Thank you for your kind words! We're delighted you had such a positive experience for your Valentine's Day celebration. We're especially pleased to hear you found our staff and concierge amazing and friendly – we'll be sure to pass along your compliments. We appreciate your recommendation and hope to see you again soon!Sincerely,Ronal WAHYUSCluster Front Office ManagerESKA Group
Han Yang
Escape View Room
Bodde på apr. 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 4 maj 2025
The breakfast was good as many options were available there and the service from the staffs are excellent, friendly and supportive. Kudos to Felix as the hotel staff to provide such amazing services and he speaks multiple languages too. The hotel was just a stones throw from many places and sometimes the hotel even provides transportation to your destination upon request.
Översätt
Gästanvändare
Tvåbäddsrum(escape)
Bodde på aug. 2024
Par
30 recension
7.0/10
Publicerades 4 okt. 2024
Nice hotel for photos. Location is not so convenient, it‘s quite dark along the way to hotel, need to take transport to harbour bay for meals As for breakfast, every thing tasted sweet, even though is not supposed to be sweet, sugar added meal. Not a good one,
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Anonym användare
Escape View Room
Bodde på juli 2024
Ensamresenärer
8 recension
8.0/10
Mycket bra
Publicerades 8 sep. 2024
There is a nice view and pretty swimming pool. Great and nice food for their breakfast buffet. Have a grand n beautiful lobby. There is a spa n massage service in the hotel. The price for the hotel is affordable for your choice.
Översätt
Ppnmf
Svit med två sovrum
Bodde på juli 2024
Annat
13 recension
9.5/10
Otroligt
Publicerades 30 aug. 2024
Very very good! Clean and nice. Quiet and peaceful. Booked 3 rooms. The only problems founds are bed are little too noisy while turning and one of the toilet shower head need replacement (broken) due to previous quests damage it probably. Breakfast is alright. Service is good. Deposits is required even if it’s fully paid.
Översätt
Calvyn11
Dubbelrum(escape)
Bodde på dec. 2024
Familj
2 recension
5.5/10
Publicerades 1 feb. 2025
The hotel is not new and the room is pretty small. The room is crawling with ants and looks dilapidated inside. No amenities nearby and location is fairly remote to any convenience shop, although its near to Habour Bay Ferry Terminal and some major malls. For the price paid per night, I have to say its pricey due to the above factors. But gave the benefit of doubt that its Chinese New Year period. The only good thing about the hotel is the staff who are all friendly and helpful.
Översätt
Svar från boendet: Dear valued guest,Thank you for your review. We appreciate your honest feedback and are sorry to learn about the issues you experienced during your stay. We are particularly concerned about the ant problem and the condition of the room you described, and we are addressing these issues as a matter of urgency. We understand your concerns about the pricing, and will be looking into this, especially in light of your comments about the location. We are, however, delighted to hear that you found our staff friendly and helpful, and we will be sure to share your feedback with the team. We are committed to improving our facilities and services and hope you will give us another opportunity to demonstrate these improvements in the future.Sincerely,Ronal WAHYUSCluster Front Office ManagerESKA Group
Chapterxil
Svit Romantic
Bodde på dec. 2024
Par
23 recension
3.5/10
Publicerades 15 jan. 2025
Booked the wrong date and the hotel doesn't allow any flexibility on free cancellation. The staffs are amazing. The hotel needs lots of renovation for the rooms.
Översätt
Gästanvändare
Bodde på aug. 2024
Ensamresenärer
2 recension
9.0/10
Utmärkt
Publicerades 5 sep. 2024
Room is too small though deco design hotel is good posh and clean
Översätt
Sharon
Dubbelrum(escape)
Bodde på nov. 2024
Par
4 recension
7.5/10
Publicerades 22 dec. 2024
The hotel room looks old. Toilet is pretty small Especially the basin. The door not even can close properly Location wise consider ok with Grab service Overall, the staffs there service were best
Översätt
Rafi’e
Dubbelrum(escape)
Bodde på nov. 2024
Par
9 recension
5.0/10
Publicerades 16 jan. 2025
Rooms are dusty and has a funny odour. Staffs are unbothered upon arrival but the rest of the time are not so bad.
Översätt
Gästanvändare
Svit med två sovrum
Bodde på okt. 2024
Res med vänner
4 recension
9.5/10
Otroligt
Publicerades 16 dec. 2024
Hotel organised a nice morning run to celebrate its anniversary. Room was comfortable although the air con was a little loud.
Översätt
Raymond Que
Svit - Ett Sovrum
Bodde på okt. 2024
Res med vänner
37 recension
7.0/10
Publicerades 26 nov. 2024
Booked suite one bedroom but was given a normal room. When ask the manager and nothing was done . Disappointed. Other is ok for this hotel. Breakfast not much choices. Egg station girl rude.
Översätt
Nenny khairanie
Dubbelrum(escape)
Bodde på okt. 2024
Par
4 recension
6.5/10
Publicerades 4 nov. 2024
Toilet are very mouldy around the corner the tv aint working lobby hotel lobby aesthetic is very impressive..service is good but the room need alot of improvement
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