För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.2
Service4.4
Renlighet4.4
Filtrera efter:
Sortera efter:
Alla recensioner(517)
Positiva recensioner(504)
Recensioner med foton/video(211)
Rent och städat(65)
Utmärkt vistelse!(53)
Utmärkta rum(40)
Utmärkt läge(22)
Utmärkta bekvämligheter(18)
För högljutt(16)
Utmärkt valuta för pengarna(16)
Praktiskt läge(14)
Negativa recensioner(13)
yuyuda
Rum Standard med utsikt över staden(queen size-säng)
Bodde på feb. 2025
Par
6 recension
5.0/5
Enastående
Publicerades 30 mars 2025
I stayed at The Concept Hotel Batu Caves as a rest stop during my journey from Penang to Kuantan for Hari Raya.
The hotel was clean, comfortable, and budget-friendly, making it a great place for a short stay. The room was well-kept, with air conditioning + fan and free Wi-Fi, which was a nice touch.
However, parking was a bit limited, and there was some noise from the main road, though they provide free earplugs at the reception. Overall, it was a convenient and affordable stopover. Will repeat again.
Översätt
Svar från boendet: Hi Yuyuda! Thank you for the honest review and we are delighted to hear that you enjoyed our hospitality. Selamat Hari Raya Aidilfitri dan jemput datang lagi.
Gästanvändare
Fyrbäddsrum
Bodde på feb. 2025
Familj
1 recension
5.0/5
Enastående
Publicerades 6 mars 2025
So excited to use that room so forgot about to take pictures but this food i buy at area the concepts hotel..tq very recommended for fmly..will repeat at same hotels..fyi , this is my 4 time im here tq ya
Översätt
Svar från boendet: Hi Nad Wan! Welcome back and thanks for your continued support. Ramadan Mubarak and please come again!
Gästanvändare
Tvåbäddsrum Standard med utsikt över staden
Bodde på jan. 2025
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 15 feb. 2025
Nice hotel with perfect comfort. Only exception is that there is no kettle to make hot water. So, couldn't eat hot food like Maggi In my room. Besides that, everything alright.
Översätt
Svar från boendet: Hi! There is a water dispenser at each floor providing unlimited supply of cold, hot and warm water. Happy Thaipusam and please come again.
Staycaylust
Tvåbäddsrum, 2 enkelsängar, bergsutsikt
Bodde på jan. 2025
Par
7 recension
4.7/5
Otroligt
Publicerades 4 feb. 2025
Room and bathroom was very clean and comfy. Very near to the Batu Caves and room had view of Mountains through the window.
Översätt
Svar från boendet: Hi Staycaylust! Thank you for the good review and we hope to see you again.
YASIRAH AZIZ
Tvåbäddsrum Standard med utsikt över staden
Bodde på dec. 2024
Ensamresenärer
6 recension
4.7/5
Otroligt
Publicerades 27 jan. 2025
Nice place stay for a while. Toilet and room was clean, room was provided with ceiling fan eventho there is aircond but the room wasn’t hv a good noise barrier. But its ok…
Staff at the reception was really nice. Thanks!!!
Översätt
Svar från boendet: Hi YASIRAH AZIZ! Thank you for the honest review and we hope you enjoyed a good value stay with us.
Svar från boendet: Salam SYA SYA! Terima kasih atas maklum balas anda dan kami telah menghantar juruteknik untuk pemeriksaan.
Anonym användare
Dubbelrum, 1 Queen Size-säng, Bergsutsikt
Bodde på okt. 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 1 dec. 2024
For me everything is perfect ✌
The room is super duper comfortable 😊
Environment is ok, quite noisy because the location was so near with the road. But for sure i really like the view 🥰
Will come again for the next trip 🤗
Very very recommended ! 👍
Översätt
Svar från boendet: Thank you for your good review and for recommending us to other travelers. See you next time!
Athira Yasmeen Dato Zahid Abdul Majid
Tvillingrum - Inget fönster
Bodde på mars 2025
Ensamresenärer
148 recension
5.0/5
Enastående
Publicerades 11 apr. 2025
Great hotel to stayed ! But i hate when the cleaner always said im smoking inside the room ! What the hell ? Im not smoker !
Översätt
Svar från boendet: Welcome back and thanks for your continued support. Next time please inform your partner not to smoke in the room.
Zewang
Rum Standard med utsikt över staden(queen size-säng)
Bodde på nov. 2024
Par
12 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
Very clean and the location is very strategic
Översätt
Svar från boendet: Hi Zewang! Thank you for the good review and we hope to see you again.
Anonym användare
Trebäddsrum (utan fönster)
Bodde på aug. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 30 sep. 2024
staff was super friendly!! room was clean, and spacious. parking was quite limited at night, but you can park elsewhere, but a bit far. the only prob is the sound proofing, but you get what you paid for. 4.8/5
Översätt
Svar från boendet: Thank you for the honest review and we hope you enjoyed a good value stay with us.
Anonym användare
Rum Standard med utsikt över staden(queen size-säng)
Bodde på okt. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 3 feb. 2025
Parking is difficult ... But overall okay nice clean ...
...
Översätt
Svar från boendet: Hi Anonymous User! Thank you for the review and please come again.
Janice on a trip
Rum Standard med utsikt över staden(queen size-säng)
Bodde på aug. 2024
Ensamresenärer
39 recension
4.5/5
Utmärkt
Publicerades 26 sep. 2024
Come back this hotel again because of its budget price. This time round I am taking the room facing room and so far still able to sleep after closing all the windows.
Översätt
Svar från boendet: Hi Janice! Welcome back and thanks for your continued support.
Anonym användare
Trebäddsrum (utan fönster)
Bodde på aug. 2024
Affärsresenärer
47 recension
4.5/5
Utmärkt
Publicerades 13 sep. 2024
The hotel was okay. Staff was nice. Can call for housekeeping if you need the room to be cleaned
Översätt
Svar från boendet: Hi Anonymous User! Thank you for the good review.
Anonym användare
Dubbelrum, 1 Queen Size-säng, Bergsutsikt
Bodde på aug. 2024
Affärsresenärer
21 recension
3.2/5
Publicerades 6 sep. 2024
Soap dispenser and bathroom exhaust fan does not work properly have already informed reception however no action taken everytime was told that maintenance people cannot come, Small cockroaches was found inside the bathroom and crawling inside the room. One of The lift that has staircase at G floor doors does not work properly as the elevator door does not open when the lift arrived at g floor and usually smelly odors can be felt during midnight time, already informed the front desk staff that wears spectacle that works during the morning shift regarding this experience few times but I was told there is nothing that she can do about it because this not her problem and she told me that this is hotel owner responsibility , no courtesy to apologize regarding the inconvenience and refused to feedback to management team.. The other reception staffs are very humble and attentive to customer request. Overall good stay at this hotel just minor issues found as highlighted above.
Översätt
Svar från boendet: Hi Anonymous User! Thanks for your continued support. We will well train our staff to be more professional on customer service as well as the room cleaning. For your info we engaged pest control company for monthly service. Pertaining to the lift issue, we will notify the elevator company of this issue at the next monthly maintenance service. We believe you had a good value stay with us and see you next time.
Gästanvändare
Dubbelrum, 1 Queen Size-säng, Bergsutsikt
Bodde på jan. 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 26 mars 2025
I loved
Översätt
Svar från boendet: Hi Rishvin! Thank you for the lovely review and please come again.