Batu Ferringhi Beach Penang, Batu Ferringhi, Penang, 11100, MalaysiaVisa hotellinformation
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1 natt
Gästrecensioner
9.2/10
Utmärkt
443 recension
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Verifierade recensioner
Läge och interiör9.1
Bekvämligheter9.1
Service9.3
Renlighet9.2
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Alla recensioner(443)
Positiva recensioner(430)
Recensioner med foton/video(205)
Utmärkt vistelse!(195)
Utmärkt för barn(81)
Utmärkt pool(81)
Utsökt frukost(40)
Fin havsutsikt(34)
Har faciliteter för barn(21)
Elegant miljö(19)
Utmärkt läge(15)
Negativa recensioner(13)
Anonym användare
Svit Roxity Kids
Bodde på apr. 2025
Familj
4 recension
9.5/10
Otroligt
Publicerades 27 maj 2025
Friendly and helpful staff. Breakfast was good. The play area was well maintained.
The journey time to go to town area during peak hours can be abit long. But the hotel accommodation itself was very good.
Perfect for families with small kids.
Översätt
Svar från boendet: Hi there,Thank you for the amazing review!We love providing our guests with a terrific experience, so it rocks for us to hear that Hard Rock Penang made your staycation great.Thank you for staying with us and we hope to welcome you back for another rocking stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager
Izyan Izani
Havsutsikt Deluxe Rum
Bodde på maj 2025
Familj
2 recension
8.0/10
Mycket bra
Publicerades 5 juni 2025
The pool is nice. My daughter enjoy it so much! That was the whole point of this trip
Översätt
Svar från boendet: Hi Izyan Izani,Thank you for sharing your experience with us. We’re so happy to hear that your daughter enjoyed the pool and that it made your trip special. Creating memorable moments for families is what we love to do!We look forward to welcoming you back for another fun stay.Rock On!Tobias LackermeierExecutive Assistant Manager
Jolene Kang
Deluxerum med utsikt över poolen
Bodde på apr. 2025
Familj
1 recension
7.5/10
Publicerades 31 maj 2025
There was a sewer smell in our room, and you can heard the lounge music past bed time. Location was good. Kids club was nice, and they’re flexible to let the kids stay longer if it’s not crowded
Översätt
Svar från boendet: Hi Jolene Kang,Thank you for your feedback.We're happy to see that you had such a great time with us despite there being some aspects of your stay that you felt could be better. Your feedback of the issues you raised has been shared with the relevant department heads for their immediate improvement. Thank you for staying with us, and we look forward to another chance to serve you.Rock On!Tobias LackermeierExecutive Assistant Manager
wirelessed
Svit Roxity Kids
Bodde på apr. 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 12 maj 2025
Great family friendly hotel! Booked the Roxity suite with separate roll out bed for kids with a partition. Our kids loved the slides. The beach is okay, quite coarse, the pool is so exciting that we didn't go to the beach at all.
Översätt
Svar från boendet: Hi wirelessed,Thank you for the amazing review!We are glad to read that your family enjoyed your experience with us. The hotel is regularly awarded as one of the best family hotels in Asia, and we are proud of the family friendly facilities and services that we offer.Thank you for staying with us and we hope to welcome you all back for another rocking stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager
Lok2628
Svit Roxity Kids
Bodde på apr. 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 10 maj 2025
We were very happy with the service at Hard Rock Hotel! The pool was clean, breakfast was delicious, and the room was clean and comfortable. Our kids had a great time. Thank you, Hard Rock Hotel, for giving us such a memorable experience!
Översätt
Svar från boendet: Hi Lok2628,Thanks for the terrific review, we love having you as our guest!We love providing our guests with a terrific experience, so it rocks for us to hear that Hard Rock Penang made your staycation great.Thank you for staying with us and we hope to welcome you back for another rocking stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager
Olga
Havsutsikt Deluxe Rum
Bodde på mars 2025
Familj
20 recension
10.0/10
Enastående
Publicerades 4 maj 2025
Great location, facilities and service! Terrific sea waves sound and birds singing from the balcony. Great breakfast, good variety of cuisines. The wifi could be better given on a card or something - we had to turn the TV on to get it, which is not convenient - few people use TVs these days. Other than that all is great!
Översätt
Svar från boendet: Hi Olga,Thank you for your lovely review! We're so glad to hear you enjoyed our beachfront location, facilities, service and that the sounds of the sea and nature added to your relaxing experience. It’s also wonderful to know you appreciated the breakfast variety.We hear your feedback on the Wi-Fi access process and agree it could be more convenient. We’ll certainly take this into consideration for future improvements to enhance guest comfort.We look forward to welcoming you back for another great stay!Rock On!Tobias LackermeierExecutive Assistant Manager
Anonym användare
Svit Roxity Kids
Bodde på mars 2025
Familj
7 recension
10.0/10
Enastående
Publicerades 25 apr. 2025
Im sure i will repeat! Hardrock is the best hotel for every one to stay. My kids also enjoy stay at here. The food awesome, the pool is big the water slide also awesome.
Översätt
Svar från boendet: Hi there,Thank you for the amazing review! We’re thrilled to hear that you and your family had such an awesome time with us at Hard Rock Hotel Penang. It’s fantastic to know your kids enjoyed the stay, loved the big pool, and had a blast on the water slides!We’re also happy you enjoyed the food ,our team works hard to serve up awesome flavors for everyone. Your kind words truly mean a lot to us.We can’t wait to welcome you and your family back for another rockin’ stay soon!Rock On!Tobias LackermeierExecutive Assistant Manager
Gästanvändare
Hillview Deluxe Room
Bodde på mars 2025
Res med vänner
6 recension
9.5/10
Otroligt
Publicerades 18 apr. 2025
Nice hotel near the beach. They have great pool facilities and it's great for families with small children. There are nice beachside restaurants. The corridor leading to the hotel rooms were rather dim. The hotel staff were friendly and helpful in particular a lady name Mariel. I was not happy with my room and she helped me changed to another one. Overall, the hotel was good. The room is spacious but rather dim too.
Översätt
Svar från boendet: Hi,Thank you for taking the time to share your experience with us!We’re delighted to hear that you enjoyed our pool facilities and beachside location, especially as a family-friendly destination. It’s also wonderful to know that our staff made a positive impact on your stay ,we’ll be sure to pass along your kind words to her!We’ve taken note of your comments regarding the lighting in both the corridor and the room. Your feedback is valuable and will be shared with our team for future improvement.Thank you once again for staying with us. We hope to have the opportunity to welcome you and your family back for an even better experience in the near future!Rock On! Tobias Lackermeier Executive Assistant Manager
et10
Deluxerum med utsikt över poolen
Bodde på feb. 2025
Familj
14 recension
9.0/10
Utmärkt
Publicerades 23 mars 2025
Was an impromptu trip for my boy who us on holiday. Traffic was good, tourist were minimum...the hotel was not busy during our stay. Which was great as we didn't have to struggle with check in etc. Pool was great, a bit deeper would be great. I wasn't fond of the pool with sand, but I guess it creates a beach effect...altho the beach was just like 15 meters away...from check in to housekeeping, all the staff were more than happy to assist. Thank you hard rock!!
Översätt
Svar från boendet: Hi et10,Thank you for the amazing review!We’re delighted to hear that you and your boy had a wonderful impromptu getaway with us! It’s great to know that you enjoyed a smooth check-in, the pool, and the overall relaxing atmosphere. Indeed, the sandy area around the swimming pool has been in place since the hotel opened in 2009. The idea behind this concept is to create a beach-like experience for our guests, as the seaside area in Penang is not so swimming friendly due to the jellyfish situation. Most of all, we’re glad our team could make your stay memorable. We look forward to welcoming you back for another rockin’ experience!Rock On!Tobias LackermeierExecutive Assistant Manager
CHIET SHIN
Hillview Deluxe Room
Bodde på feb. 2025
Par
3 recension
8.0/10
Mycket bra
Publicerades 13 mars 2025
Had a wonderful experience at Hard Rock Hotel.The staff was friendly, the room was clean and comfortable, and the location was convenient. Loved the view. Would definitely stay here again.
Översätt
Svar från boendet: Hi CHIET SHIN,Thank you for sharing your experience with us! We’re delighted to hear that you had a fantastic stay and enjoyed our friendly service, clean and comfortable rooms, and the beautiful view. It’s always a pleasure to know that our guests leave with great memories.We truly appreciate your kind words and look forward to welcoming you back for another amazing stay!Rock On!Tobias LackermeierExecutive Assistant Manager
K.L.C
Hillview Deluxe Room
Bodde på feb. 2025
Affärsresenärer
28 recension
6.5/10
Publicerades 12 mars 2025
Everything is good. Only the toiletries are not worth the room price and not worthy of the name of a 5-star hotel, especially the slippers are used in 1-2 star hotels.
Översätt
Svar från boendet: Hi K.L.C,Thank you for sharing your feedback with us. We're glad to hear that you had a good stay! However, we regret that our toiletries did not meet your expectations. Your comments are valuable, and we will certainly share them with our team for review and improvement.We truly appreciate your input and hope to welcome you back for an even better experience in the future.Best regards,Tobias LackermeierExecutive Assistant Manager
Phang
Rum Deluxe Lagoon
Bodde på maj 2025
Familj
13 recension
10.0/10
Enastående
Publicerades 10 juni 2025
Nice Hotel . Stay 3d2n during long weekend
Översätt
Gästanvändare
Havsutsikt Deluxe Rum
Bodde på jan. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 4 mars 2025
had such a great time there. rooms were great, breakfasts were great, everything was so good. wish to stay there again soon.
Översätt
Svar från boendet: Hi there,Thanks for the terrific review, we love having you as our guest!We love providing our guests with a terrific experience, so it rocks for us to hear that Hard Rock Penang made your staycation great.Thank you for staying with us and we hope to welcome you back for another rocking stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager
wincent
Rum Deluxe Lagoon
Bodde på jan. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 2 mars 2025
I stay in hard rock over than 10 times , lagoon deluxe room , I very like it ,comfort , especially the food...mamamia ....very nice...for my kids swim and play it's such a good an relaxing place for my family
Översätt
Svar från boendet: Hi wincent,Wow! Over 10 stays with us what an honor! We truly appreciate your continued support and are thrilled to know that you love the Lagoon Deluxe Room, the comfort, and especially the food.It’s wonderful to hear that your kids enjoy swimming and playing here, making it a relaxing and fun place for your family. We can’t wait to welcome you back for many more memorable stays!See you again soon!Rock On!Tobias LackermeierExecutive Assistant Manager
Gästanvändare
Havsutsikt Deluxe Rum
Bodde på feb. 2025
Par
3 recension
10.0/10
Enastående
Publicerades 31 mars 2025
Very nice place for Rest mind. Wonderful arrangement birthday for my wife tq
Översätt
Svar från boendet: Hi there,Thank you so much for your kind words! We’re thrilled to hear that you had a peaceful and restful experience with us, and we’re especially happy to have been a part of your wife’s birthday celebration. It was our pleasure to help make it a special occasion!We look forward to welcoming you both back for another wonderful stay.Rock On!Tobias LackermeierExecutive Assistant Manager