Alliance Palace Batumi

Nice experience

My accommodation experience was good. I was satisfied with the view of my room and the service I received. Thank you to Megi and Giorgi who took care of me at the reception. It can be one of the best hotels in Batumi. The hotel is in the city center and provides easy access to many places.

*SECURITY IS MASSIVE CONCERN* NO CLEANERS FOR OVER 10DAYS ##Location: The hotel is ideally situated, with shops, restaurants, cafes, a bakery, and a casino all nearby. ##Capacity: During our stay in early November, the hotel wasn’t very busy. However, four lifts may not be sufficient during peak season. ##Rooms: The rooms are well-shaped and comfortable. Unfortunately, the cleaning staff were rarely seen; despite our requests, we only encountered them once in over ten days. While the room includes a washing machine (but no dryer), we managed our own towels and bed sheets. The kitchen is equipped with some cooking tools, sufficient for preparing simple meals like pasta. The balcony offers a nice view that would be even more enjoyable in the summer. The bathrooms often had a lingering odor, and significant amounts of hair in the showers clogged the drains, resulting in standing water during showers. ##Service and SECURITY: The receptionists were not particularly helpful, especially during a security incident when a drunk guest caused a disturbance and pushed my friend. We chose not to involve the police to avoid unnecessary complications. The hotel lacks adequate security support. One friendly receptionist did assist with language translation, but her manager only spoke Georgian and took no ownership of the situation. ##Overall: While the location and rooms are great, the lack of security and responsive staff is concerning. Guests should be vigilant and prioritize their safety during their stay.